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January 2024 by katrina
I tried finding a shampoo here last year. The staff ignored me until I pointedly asked for help. The 2 workers gave me attitude and one rolled their eyes. I shrugged it off. We found a shampoo, went to the register, and then the same person refused to sell the shampoo to me bc I'm not a cosmetologist and don't have a certification in the beauty industry. It was a terrible experience.
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May 2023 by Denise V.
First timer coming to this store. There were two ladies in the front. When I was ready to make my purchase when the cashier told me that we couldn't buy the hair dye because it's only for certified hairdresser which I did not see no sign of it in the door or else where, the other lady with an attitude said the same thing in a unprofessional manner.
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April 2023 by Kevin Wan
A store that doesn't sell stuff to normal people... or people that don't want to give out their phone number. Waste of time
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November 2022 by Diana L Casas
This business is for licensed professionals.The staff is very knowledgeable and friendly.This is where I go and enjoy spending my money.
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January 2022 by Ailyn L.
Worst customer service ever. Don't come here!! Walked in and the two girls were more interested in the conversation they were having. Waited 30 min for my "new account" to be processed only to tell me she had to call customer service. If you don't know what you're doing GET MORE TRAINING. There was no apologetic tone of voice either. Don't waist your time on this location. Stick to the better franchise, COSMOPROF.
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September 2021 by Priscilla Fraticelli
I can’t say I have ever been thrilled about the customer service in this location. I also have noticed they are understaffed. I have been denied to use the restroom with the big sign on there that says restroom is out of order? I have visited salon centric‘s out of state and all over Southern California never not once have I not been able to use the restroom their locations are usually very high end clean organized and well staff with fabulous representatives. Sometimes I walk in the store and they look at you like what are you doing here? Is it me or is anyone else noticed it?
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July 2021 by Jennifer L.
This business is for professionals only!!! I would have left a tip instead but someone has already left one. Wish I'd read it prior to visiting lol. That was my bad, so I'm going to make it really clear in a review that this store is not open to all shoppers. It's not like they verify your license or ID when you enter, but I assume this would be checked upon purchase. The employee was very nice and while there was a "professionals only" sign on the door, I failed to notice it on my way in. Which, again, was my bad.
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February 2021 by Priscilla Prscilla
I can’t say I have ever been thrilled about the customer service in this location. I also have noticed they are understaffed. I have been denied to use the restroom with the big sign on there that says restroom is out of order? I have visited salon centric‘s out of state and all over Southern California never not once have I not been able to use the restroom their locations are usually very high end clean organized and well staff with fabulous representatives. Sometimes I walk in the store and they look at you like what are you doing here? Is it me or is anyone else noticed it?
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January 2021 by Jessica Preciado
Always a great experience. I always find what I'm looking for.
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October 2020 by M S.
I always love coming here! The staff are always friendly, helpful, and knowledgeable.
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July 2020 by Maxine Rivas
I absolutely love this store! There is a variety of products. I love make up. Staff is such a wonderful and pleasant person. I have ordered before and will continue to order. She is also available to help out with questions and or suggestions. I'm a 59 year old woman and she treats me like a queen. That's awesome. I highly recommend going there for the experience. Love it and you will be satisfied. When I order online I get my stuff in a timely manner.
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June 2020 by Xavier Coronado
This location is always understocked. Rarely can you find everything or anything you need. Customer service is not the greatest and can use some improvement. The pros and cons about paying by check is that your check is never immediately deposited. This allows your funds to remain in your bank account longer. The cons about not having your check immediately deposited is that other financial factors might override your account balance causing a check to clear as NSF. The longest I have experienced my check to be cashed is about 3 weeks. There usually is plenty of parking.
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February 2019 by Just H.
Recently came here to look at some hair products. They carry lots of brands. Nice clean and organized. The staff was very helpful and knowledgeable. She has very good customer service.
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February 2019 by Michael Gage
Always fully stocked, easy parking friendly staff
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January 2019 by Daisy Leon
Great no lines