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March 2024 by Donovan L.
Their selection is pretty good for all types of parties. The service was terrible, even though they were not busy at all. The employees had some pretty bad attitudes and I usually don't care enough to write about that...
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February 2024 by Thomas Bradley
Not much customer service, workers just point "its over there" just lacked effort in every way
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January 2024 by Tony Del cid
Great customer service
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January 2024 by Wedgefluff Wedge
Party supplies
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January 2024 by David Bee (Dirrty Pyro)
Big store not much inventory
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December 2023 by Kris M.
Wow, went to Party City to pick up Christmas supplies. The two employees I encountered had a poor customer service attitude. Party City no longer carries greeting cards. On December 3, the store had very little Christmas supplies, hardly any wrapping, etc. Why bother going there? Better to go to Target or Walmart where they have a bigger inventory and self checkout. What a waste of time, never using that store.
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November 2023 by Rachel Lopez
This place is horrible when it comes to purchasing balloons. They don’t help out at all. They have you standing around waiting for more then 45 minutes. All of the employees are in the back and do not help out they’re colleagues. If you plan on purchasing balloons from them be sure to purchase and then come back the following day. Maybe they will be ready.
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November 2023 by Crystal Larsuel
All your party needs +more. One stop shopping center.
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October 2023 by Jon
What party store has no gift wrap or birthday cards?? Had to hop next door at Albertsons to grab a card
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October 2023 by Laura Rivas
Thank you so much Liz for making sure my giant animatronic was delivered safely. You truly went above and beyond by delivering the animatronic yourself when Doordash couldn’t do it! I appreciate it!
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September 2023 by Lisa C.
Placed an order for balloon delivery. I was hesitant as the birthday was the next day. The employee who processed my order told me not to worry as the delivery day is on a Thursday and it is never a busy day. I was very clear with her that it needed to be delivered by 10:30am so the the daycare center would not be disrupted with their schedule. She was very nice and assured me that would not be a problem. Well here we are and it us 11:41am and still not balloons. I called the store, requested a manager. Spoke to Daisy and she advises that they do not deliver the balloons. Party City Alhambra has a contract with DoorDash and Uber. So the very expensive balloons have bern sitting in a car/van in this 85 degree heat and she can not guarantee that my balloons will be inflated or if the full count will be delivered. Further more when I expressed that this was not the information given to me at the time of purchase, she said she had customers and could not talk about this with me. She did offer to cancel the order and have me come in to get a refund. Never once did she apologize for letting down the child on their birthday. Because it really does come down to that...disappointing a young child. Do not shop at the Alhambra (commonwealth) location. It is all about the sale and not about the experience. @12:46pm confirmed with school director and the balloons finally arrived. Ordered 24 latex balloons and four have deflated. Waiting on picture from her to post with this review.
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July 2023 by Jenn R.
Went to order balloons and the staff were incredibly hardworking. It was a weekend during graduation season, and there was a big crowd waiting for assistance. Some customers had ordered ahead of time and others like me were walk-in. The small staff worked diligently to get all customers their orders as quickly as possible and the arrangements looked great. I hope the staff is being well supported because they're doing an excellent job.
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July 2023 by Sherie Michele
Extremely rude staff and discriminatory. Staff needs better training on customer service including Jeanette. They do not greet their customers or they have a terrible attitude and do not seem enthusiastic about working for Party City
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July 2023 by Mona !
Very nicely organized, clean hallways
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May 2023 by erika alcaraz
It's ok I just expected more of a selection but as it was last minute I went here...only a few things available for my theme of ice cream party