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July 2024 by Sebastian Avila
Good service
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July 2024 by 刘牛牛
I bought an LED lamp in the store today. Because I can't change it, I have to change it for Mr. Leslie in the store. Thank you very much. I will come to this store to buy other goods.
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June 2024 by David
Thank you John for checking my car battery!
Always get a second or third opinion.
Dealer said battery needed immediate changing. Got two other opinions afterwards and they both said battery was good.
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June 2024 by james coe
Good auto parts.
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June 2024 by Lauro Ceron
Very attentive staff
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May 2024 by Hernan Osorto
In and out. Got my question answered, purchased what I needed and left with the correct product within 15 minutes. You can't beat that!
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May 2024 by Leon Howard
Everyone was extremely helpful and friendly!
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April 2024 by Dong Jiasheng
service deception
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March 2024 by Alonzo Jones Jr
Everyone was super helpful and nice! Amber helped me pick out headlights that were good and cost efficient
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March 2024 by Irene T.
Give only 3 stars because have to return to store twice to exchange to correct item when I give my car information and part doesn't fit. The customer service was friendly, but incorrect size item was given. Make sure you bring the actual part to compare and to match or might get incorrect size and your time will be wasted.
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February 2024 by Robert Elliott
Big autoparts store. They have had everything I've needed in-stock every time I've needed it. Even when I didn't even know what I needed! The staff is incredible, knowledgeable, and friendly. Great experience.
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February 2024 by 杨林
not bad
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January 2024 by Danny Gonzalez
Very helpful and professional. Leslie was wonderful and helped us find parts & replaced our headlights with ease!
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November 2023 by Lee D.
Quality/Quantity - N/A, needed a light bulb for my car. Atmosphere - Good size location. One of the bigger ones that I have been to. Open 7 days a week, from 7:30am to 10pm; and on Sundays until 9pm. Plenty of mall parking. Service - Got here during shift change...? Well the morning crew had better service than the afternoon crew. The morning crew took their time to make sure they met the customers' needs, offered alternative solutions, etc. The good news, as the next shift team walked in, they asked to help the next person, me. The bad news, I guess this location or company policy changed to NOT help change light bulbs any more. The employee told me to "Google" it, so I YouTube it instead. I then asked him to show me all the bulb options depending on which bulb I will need to change. Not sure why I did not think about YouTubing it before; it could have saved me a trip. Well after YouTubing it, I have decided to pay someone to change it. Bad thing about these "fancy" cars, they are not meant for us "regular" people to work on... We need a professional. And after YouTubing it, there was NO way the employee could have helped me change the bulb anyway... BTW your Alameda, CA location has changed the bulb (for my other "fancy" car and taught us how to do in the future) for us a few times. Not hard once you know how and where. See my other Yelp review; 5 stars! Price - $13 to $130 depending on which bulb needs to be changed. Now, these prices do not include labor. Expensive, but usually worth it for the knowledge and service, but sadly not in this case. Owner Comment - Congrats on all your success since 1957; NASDAQ 100 and S&P 500. You have done a GREAT job with your service program!! Well, not this location. 1993 IPO. 2023 = 6000 stores in the US and Mexico.
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November 2023 by Daniel Lara
Don't come here to bring your used oil for recycling they completely ignore you stood there 20 minutes and no help