“Wish all transactions went so smoothly! Called their office and Neily regarding problems with my Copystar copier...The problem was the faxes were not transmitting properly and stretching out the the letters to the recipients. Recipients were only getting half the transmission. Neily asked for a copy of what the printouts looked like. She said she get back to me after the technician determined the problem. The next day got a call and the technician said it was a feeder problem and said they could come to my office immediately or after lunch since their office is so close to mine. I said come now...and the technician was here within minutes. George, the technician, confirmed it was a feeder problem and not some technical problem with the fax transmission, to my relief. George immediately fixed, cleaned and adjust the rollers and and cleaned the copier....did test faxes and everything was perfect. The price was reasonable and the service was great.......now my machine is in good working order...”
9AM - 7:30PM
2401 W Hellman Ave, Alhambra“Fidelity Copier staff are beyond professional, efficient, and caring. My printer at my dental office broke suddenly. Within less than 24 hours of contacting the office, they sent a team to help me fix my printer and I got a new printer as well for my second location. The staff were kind enough to come to my office after hours to help me out. I highly recommend their services for any healthcare offices because they will accommodate their hours. More importantly, they were very honest in helping me fix the broken printer.”
“We have some equipment with Copy Solutions. Dustin has always been helpful and accommodating making sure we are taken care of. Very appreciative of the good service.”