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July 2024 by Mercy Perez
Friendly staff. Items always ready by pick-up dates.
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December 2023 by Codie Gonzales
AVOID AT ALL COST. I'd give her -5 stars if possible because WHAT THE HELL is this work??? I literally cried on my way home from both embarrassment and just over all being so upset with how this dress looked in the end.The only reason I came here is because a friend of a friend's got her Chinese dress altered here and said they did a decent job at fixing her tea ceremony dress.This place did a horrible job at fixing my dress. The first time I brought my dress in, the lady (I think she's the owner), had me wait 20min for her to get to the shop-- no big deal cause' I just did a walk in. Then she started pinning my dress and commenting about my weight and my body saying how it'll be hard to fix it so she will have to charge me more. She didn't give me a price, but instead she asked me how much I was willing to pay. This was red flag number one. Good thing I brought my fiancé along so he instead did the price negotiating. She charged me $80 because she said she has to cut a lot of the fabric and sew it back on and then synch the waist and all these reasons. I agreed to it because I thought it was a fair price for what she was going to do. Gave me two weeks estimate and told me to come back.I come back two weeks later to pick up the dress-- I was expecting to try it on when I get there, but the lady who helped me literally just handed me the dress and told me to pay. I didn't know any better, so I went ahead and paid with my card and took the dress home to try it on. BIG MISTAKE. There was a very obvious fold in the front of my dress where they had stitched it in. I drove right back and told them to please redo it because it was so obvious. I was expecting them to argue with me because they did not acknowledge me at all when I went in and told them there was a problem with my dress. The owner told me to wait since there was a guy ahead of me, but fortunately enough, the guy was nice and told me I can go ahead in front of him since he was going to take a while. I showed her the VERY obvious fold from the stitching and she started to blame the fabric saying it was because it's double layer and that my body was difficult to work with. She also kept telling me to not gain anymore weight and repeated it over and OVER. I was embarrassed by this because she was saying it IN FRONT of other customers. She took the dress again and told me they will text me when it's ready and that was that.I get the text and told me the dress was ready and I went in right away. They stitched the dress even longer and the fold is still there. Not only that, I also noticed a very CROOKED stitching on my chest area. Again, she blamed the fabric. Blamed my body saying it's hard to fix the dress to my body-- which at this point I was getting sick of hearing because if you aren't able to do a good job for the service being requested, then don't accept the job at all. I told her that I will not be letting her touch my dress anymore. She already ruined it enough. I politely asked her to refund me half the amount I paid her because she did not do the job she promised to do so I can take it elsewhere or use the money to purchase a new dress. After several back and forth, she finally agreed to return me half the amount I originally paid for and told me to never come back and threatened that she will always remember me and will refuse service.I don't plan on ever coming back and if you can, please avoid this place at all cost! She will not take accountability for her tailor's mistake (no she does not do her own alterations, she outsources it to other people) and blame you for it.
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December 2023 by Henry Moran
They charged me $11 for a sports coat. ☺️
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December 2023 by Sweeney K.
AVOID AT ALL COST. I'd give her -5 stars if possible because WHAT THE HELL is this work??? I literally cried on my way home from both embarrassment and just over all being so upset with how this dress looked in the end. The only reason I came here is because a friend of a friend's got her Chinese dress altered here and said they did a decent job at fixing her tea ceremony dress. This place did a horrible job at fixing my dress. The first time I brought my dress in, the lady (I think she's the owner), had me wait 20min for her to get to the shop-- no big deal cause' I just did a walk in. Then she started pinning my dress and commenting about my weight and my body saying how it'll be hard to fix it so she will have to charge me more. She didn't give me a price, but instead she asked me how much I was willing to pay. This was red flag number one. Good thing I brought my fiancé along so he instead did the price negotiating. She charged me $80 because she said she has to cut a lot of the fabric and sew it back on and then synch the waist and all these reasons. I agreed to it because I thought it was a fair price for what she was going to do. Gave me two weeks estimate and told me to come back. I come back two weeks later to pick up the dress-- I was expecting to try it on when I get there, but the lady who helped me literally just handed me the dress and told me to pay. I didn't know any better, so I went ahead and paid with my card and took the dress home to try it on. BIG MISTAKE. There was a very obvious fold in the front of my dress where they had stitched it in. I drove right back and told them to please redo it because it was so obvious. I was expecting them to argue with me because they did not acknowledge me at all when I went in and told them there was a problem with my dress. The owner told me to wait since there was a guy ahead of me, but fortunately enough, the guy was nice and told me I can go ahead in front of him since he was going to take a while. I showed her the VERY obvious fold from the stitching and she started to blame the fabric saying it was because it's double layer and that my body was difficult to work with. She also kept telling me to not gain anymore weight and repeated it over and OVER. I was embarrassed by this because she was saying it IN FRONT of other customers. She took the dress again and told me they will text me when it's ready and that was that. I get the text and told me the dress was ready and I went in right away. They stitched the dress even longer and the fold is still there. Not only that, I also noticed a very CROOKED stitching on my chest area. Again, she blamed the fabric. Blamed my body saying it's hard to fix the dress to my body-- which at this point I was getting sick of hearing because if you aren't able to do a good job for the service being requested, then don't accept the job at all. I told her that I will not be letting her touch my dress anymore. She already ruined it enough. I politely asked her to refund me half the amount I paid her because she did not do the job she promised to do so I can take it elsewhere or use the money to purchase a new dress. After several back and forth, she finally agreed to return me half the amount I originally paid for and told me to never come back and threatened that she will always remember me and will refuse service.I don't plan on ever coming back and if you can, please avoid this place at all cost! She will not take accountability for her tailor's mistake (no she does not do her own alterations, she outsources it to other people) and blame you for it.
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November 2023 by Pippen Lapue
Service was pleasant and quick. Took in a pair of pants for alterations. Ready on day promised and great job. Price was also very reasonable. Will use again.
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October 2023 by Chuy Viramontes SG1
Lat me tell you folks about service! I needed a RAIDER'S Jerzee dry cleaned on a Saturday morning to gift it to another fellow Raider Nation Brotha for his birthday. I was able to pick it up the next day at.2pm. they text me at 1;50 stating it was in and to pick it up at my convenience. Now that's service with a capital 'S' !!!
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July 2023 by Chuy Viramontes
Lat me tell you folks about service! I needed a RAIDER'S Jerzee dry cleaned on a Saturday morning to gift it to another fellow Raider Nation Brotha for his birthday. I was able to pick it up the next day at.2pm. they text me at 1;50 stating it was in and to pick it up at my convenience. Now that's service with a capital 'S' !!!
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May 2023 by Julia B.
May and Lin are the BEST!!! My fiancé and I have been coming here for over 5 years now. They really put their heart in every stitch! All the clothes we have brought here have always been perfect and on time. Highly recommend these ladies
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May 2023 by Aimee G.
We have been going here for more than 30 years. Good place for dry cleaning and for alterations. They open as early as 8 am and closes at 6 pm on weekdays. The owner is really nice.
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April 2023 by Ej M.
Well, I dropped off a dress shirt to be pressed for my mom's memorial service tomorrow. I began looking for more cost-effective dry cleaners about 2 years ago? The owner is May, and she is awesome. I found CHIEF CLEANERS back when my health began to decline and my expenses suddenly hemorrhaged due to alternative treatments i opted to use in my battle against my stage 2.... so simple mathematics dictated a more frugal approach to cleaning my acquisitions from back before the pandemic and cancer and lockdown. I met May, and we chatted and discovered that her sister had been battling cancer and subsequently had been through so much, and May was amazed by what I was bearing up against, too. I dropped off a dozen shirts and a couple of wool trousers, and then I got sick and went to the hospital and came home and was recovering for quite a while. I neglected to remember I had dropped off items already at CHIEF'S and was completely oblivious about what had been waiting for me. Then factor in a fall and a torn stitch or an irritated staple and dehydration and a pretty bad cold. Needless to say, time had flown by. I found a recipe in my messenger bag from CHIEF'S, and I was shocked and a bit embarrassed. I phoned in and MAY answered and informed me that it had been over a year and a half. OMG, I went in and picked up my cleaning, and it was all there. I thanked her for keeping my items safe and secure and MAY asked how I had been. I shared a bit of what I had dealt with, and she had a similar experience that her sister had gone through. She handed me my things and stressed for me to keep safe. To take care of myself. May is so very kind! And deserves to be celebrated. She does good work and values her customers' possessions. I'd like for CHIEF'S cleaners to become YELP famous! Let's have May's business become flooded with customers and overwhelmingly successful! She is pure awesomeness! And kind beyond belief! My wish is for CHIEF'S to become a DESTINATION cleaners! Come on, influencers, let's make CHIEF'S Instagram famous!
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November 2022 by Xochitl Medina
Wonderful hospitality & prompt service. I went in for hemming only, but will definitely begin dry cleaning with May. She is the sweetest lady & made me feel so welcomed.Service: Alterations
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August 2022 by CL Alvarez
They’re super friendly, quick and professional service. They have a special place in my heart after they helped me fix my wedding dress three days before my wedding…I’ll never forget their willingness to help me!
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June 2022 by Jenny Z.
I have think about to write this review for so long. I don't want to give bad review to hurt the business under current circumstances. But honestly every time I try to wear my shirt I feel so sad about it. I don't believe how can a professional dry cleaner can make this kind of mistake. See the pictures for detail. Two different button areas has been over bleach to white, and on the back collar has a big stain. I can accept if you tell me you cannot make it good when I drop the shirt, or just return my shirt. But I cannot accept you charge me on this kind of services. I didn't go back the store because my husband picked up my clothes. I just feel so sad about it. So want to show everybody the truth and be care full when you do dry clean here.
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June 2022 by Xiaocen Z.
I have think about to write this review for so long. I don't want to give bad review to hurt the business under current circumstances. But honestly every time I try to wear my shirt I feel so sad about it. I don't believe how can a professional dry cleaner can make this kind of mistake. See the pictures for detail. Two different button areas has been over bleach to white, and on the back collar has a big stain. I can accept if you tell me you cannot make it good when I drop the shirt, or just return my shirt. But I cannot accept you charge me on this kind of services. I didn't go back the store because my husband picked up my clothes. I just feel so sad about it. So want to show everybody the truth and be care full when you do dry clean here.
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June 2022 by Katiee L.
I needed my work pants to be shorter and tighter around the ankle and they did an amazing job. They made it perfect to the way I wanted it. They were nice and helpful and I would recommend this place!
