-
March 2024 by Art R.
Recently a young lady shopped at the Alhambra location and used her credit card. That was the only place she used her card only to discover her card was compromised and used at several locations including at Wingstop. When she spoke with the manager about her concerns with the very real possibility of an employee being involved since the employee swiped her card twice the manager told her that there's nothing she could do about it. We all know that simply isn't true. There are security surveillance cameras and there are ways to look back at all transactions on the registers. The unwillingness to help the customer figure out what happened within the store in a fraud investigation is absolutely unacceptable.
-
February 2024 by Vonda Dessaint
First time at this Burlington and will definitely be going back.
-
January 2024 by Chuy Viramontes SG1
THIS AN UPDATE: Saturday, January 27, 2024. Walked into Burlington on Main Street in Alhambra CA.. was greeted nicely upon entrance by a young lady, with a smile,. Very impressed and importantly for business of course. They often have great deals on certain things for cars like tools, seat covers, interior cleaners, protectants, spray wax and or air fresheners. For some reason or another it seemed SO different , like shelf stock and neatness was present. Some of the racks were bare, hardly anything on them? I don't know if it's because of the holidays or they're trying to catch up? Or just in- between ordering merchandise? But staff is limited, and sometimes the line gets really long! All the way out of the isle of which it allows, all the way around out along the shopping area. The moral of my story today is,, if you're planning a quick trip, in & out, I recommend going early, early bird.gets the worm. Lol , because if you go after 12 noon, plan on waiting in a long line. Disregard the recommendation if you have nothing else to do or nowhere else to be. This is Chuy aka Jesse Viramontes signing off for now. With Respect , not far Where I was raised in the Varrio, S.G. San Gabriel, , Mission District, aka Alhambra Town
-
January 2024 by Jaime Preciado
I came here just before Christmas and as expected it was busy. Great prices and plenty of things to choose from. I was able to get my Christmas list completed in 1 afternoon.
-
January 2024 by E G.
I love all the stuff. Clothing, handbags, home decor. Sometimes I can find great finds! Love it!
-
December 2023 by Jonathan V
They should hire more employees. I was the 4th one in line and it took 35 minutes to check out.
-
December 2023 by Maria Rodriguez
Love this place , full of merchandise and prices very affordable.
-
December 2023 by Humberto Diaz
I came here an Jenny the manager saw my children just looking around art area to see what they want to get seen the art stuff in the floor and my children were too of course they will not leave things just there they will be placing them back she stated with “ Are those your kids because they have everything in the floor “ like hello lady I’m there to supervise and of course they will pick up got me so upset there being more of a mess in the toy section with every toy in the floor that you can literally step on and fall like come on worry about that area first !
-
December 2023 by Missy R.
Ryan was disrespectful to my partner he made us feel like we were stealing and lying about our layaway we didn't receive a product and he made it difficult . I'm working the holidays just like you I'm asking you to check your cameras before I head over because I don't want to be kept waiting for your guys fault like you kept me waiting on the phone for 30 mins corporate needs to come to this location because this isn't the first time i felt discriminated and accused of stealing. Following me around whole shopping.
-
November 2023 by Edgar Ignacio
This is my first time to shop at Burlington and was surprised that this store had better inventory on shoes, clothing and everything else you find in Marshalls, TJMaxx, Ross or other comparable stores. Burlington carries all the desirable brands you seldom see on other comparable stores and the prices are the lowest. I had so much items checked out but with the big savings I got from my purchase, it was worth every dime. They sre open until midnight and we came 2 hours before closing and it was not crowded. I recommend this store.
-
November 2023 by Shirley R.
Unbelievable!!! My daughter and I were shopping and even though they were closing and had JUST announced they were closed a LEAD NAMED WINSTON came to us Yelling " go the register now or LEAVE THE STORE!" Then we told the manager how he treated us and she didn't even care!!!! I will be calling corporate!!! This was uncalled for!!! No reason to treat your PATRONS LUKE THIS!!!
-
November 2023 by David Blakely
Terribly slow service! It's ridiculous to only have two cashiers available; especially when there are 20+ customers waiting in line! Do better!
-
November 2023 by Armando Diaz
It was okay, hard to find parking, employees that you have where working around with a potty mouth and my kids where hear them, we bought lots of merchandise and it was difficult to carry bags without the access of their shopping carts to the parking lot... and the strangest thing was that the building feels like an earthquake is happening all the time ,freaked me out a bit....
-
October 2023 by Jennifer H.
Very rude young male employee approached me and asked to put on socks next time I tried shoes. First of all I came here to buy sandals and just happened to see boots I liked. I did not come here for a young child to give me a hard time this youngster is old enough to be my child. Learn to be more respectful towards others nobody ever talks to me like that. Worst customer service
-
September 2023 by T O.
Wow, what a disappointment. It's great the store opens at nine, but when I went in staff was still sweeping and cleaning the store. Putting that aside, the store itself is disorganized! It's like a discount shop where merchandise gets dumped before going in the trash! Also, no bathroom for shoppers! I understand the theft issue these days but come on! Needless to say, I will not be returning.
