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April 2024 by Leanlou L.
Beware of this place. Because it is cheaper than other places, you will receive the least effort from them. There is no point of making an appointment because the conversation will only take 5 mins since your tax filing preparation won't happen the same day (like most places), but it will take weeks for them to complete it. You can't ask any questions with them because all answers they give are gonna be close-ended. They would promise a tax filing in 1-2 weeks during your visit, but will take longer. Not sure how this place got a high review, but I recommend going somewhere else to find someone who would give you better treatment and much more effort.
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April 2024 by Makarya S.
I walked in to drop off my grandmothers tax paperwork and had an unnecessary confrontation with the man who worked there. I was talking to an older woman, who've I met before and she's lovely, but this time before I could finish my sentence this man told me to stop talking because he was on the phone. He continued to cut me off and apologized he said sorry I thought you were just a delivery person, as if delivery people don't deserve respect. Anyways I walked away and I guess he read the words I was saying from the window to which he responded fuck you too. Now my family is never doing business here and I'm contemplating going back just so he can hear what I got to say.
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June 2023 by dwapo five
Filed my taxes with them twice now and they make it really easy for me.
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March 2023 by Patrick Montoya
Best tax service I have been with.I keep going back every year to have them prepare my taxes.
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July 2022 by Tracy P.
I started going to Michael about 3-4 years ago. I was just looking for somewhere to amend my taxes since the place i went to for 15 years was pretty much stealing my money. Michael would always be available, respond to my emails right away and i am always in and out within maybe 5 mins. Very professional, My family and I will continue going with Michael.
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May 2022 by Terry Gonzales
We have been Clients of Alhambra Tax Center for 43 years. The Family owned business has the highest quality of service. Very knowledgable and professional. Ray, Jean, Peter and Michael have always been able to handle any Tax situation that came up. I have recommended them to many friends and family.A+ Rating
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May 2022 by Sabina Garay
Always friendly, courteous, and fast. Have been going there for over 20 years.
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April 2022 by Tony N.
Please do not be fooled by these reviews, this guy Michael Aston has some serious anger issues, he insulted me with profanity just because I asked him a question that I had asked two years ago. He has made several mistakes on my tax returns such as posting my wrong address, not knowing the correct deductions for independent contractor, etc. I used his service because I felt it was cheaper than other tax places, but I also put up with a lot of his rude condescending behavior for several years. Micheal doesn't seem to know how to manage his stress, he seems emotionally unstable person who get triggered and reacts quickly, he gets rude and belligerent if you question his work. I am not an expert on taxes, but I doubt most people understand the tax laws either, that is why we go to an accountant and pay him for a service; so you also get to understand why somethings such as a "Donation to Goodwill" are not considered a tax right off?. I have asked Micheal twice in the last two years and even his replies change or are incoherent and if you ask any other questions then he explodes and insults you with profanity?. This is a fifty something year old guy married with kids, he can't even manage his temper. He went off on me on the phone with profanity and threats, then he blamed me for calling him in the busy tax season, just because I couldn't understand his reply by email, this is after I had already paid him and being a customer for several years? . Is this a way to behave to a customer? What is even more sick is that he was justifying insulting me, after he told me: "Go F*** myself", then he justifies it by saying: "I answered your question two years ago", as if I forget what he said two years gives him the right to insult me, when I was not even rude to him?. Nothing I said or asked warranted this kind of reaction and anger?! Believe me just because someone is cheap it does NOT mean they are good, I learned that hard way with this incompetent "Micheal Aston", don't make the same mistake. Now, I get why this guy was let go from H&R Block for a reason, I am going to report him to California Board of Accountancy, his behavior was way out of line.
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March 2022 by denis wade
Alhambra tax center was very efficiant and the services were done quickly and accurately.
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January 2022 by Angelfire ?.
Michael was very professional and transparent. He responded to all my emails immediately. I was able to set up an appointment online. I obtained my W2 forms on the 2nd week of January. I filed my taxes early. Keep in mind he will getting for very busy due to procrastinators. lol I went in the office to dropped off my W2s forms. Afterward, I did everything online. I am a computer n**** So that part was easy for me. He was very efficient and easy to talk to. I will be back next year. Thank you Mr. Aston
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October 2021 by TJ
Great service, efficient and proficient. Family owned business, I’ve used them repeatedly. Completes my taxes in record time. Highly recommend that you try them!!! ?
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May 2021 by Maria Hilario
I have been a client for well over 25 years. This family-owned business provides a pleasant, personable and efficient tax experience.
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May 2021 by Kat M.
If I could give 6 stars I would. I was trying to do my taxes myself through turbo tax and was getting multiple results and confusing advise from their online advisors. So I did a search for someone local and had some experience with multiple state returns and found Alhambra Tax Center. It was very easy to schedule an appointment online and there were plenty of appointments available that worked with my work schedule. I arrived and found the office clean and very COVID-19 safe. I met with Michael who was very welcoming and knowledgeable. He looked at all my documents and explained how he would file and his office procedure. I felt very comfortable having him handle my information and found his service rates very reasonable. Turnaround was about a week as he had estimated and everything was mailed to me in a nicely organized folder with vouchers and envelopes ready for me to send off. If you are looking for someone to take the pressure of doing your taxes and giving you some insight to how they will be filed I highly recommend Michael.
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April 2021 by Peter N.
Had a wonderful experience at ATC. Fast, friendly and reasonably priced, Michael answered all my questions and had my taxes done in a matter of days. I'll definitely be returning every year to have my taxes filed here. Thanks Michael and ATC!
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March 2021 by Eunice Dianne S.
Michael is very helpful and flawlessly answered all my questions about my filing. I just had a problem signing the documents thru Docusign so I have to sign it personally in their office but they are just close by where I live, so no hassle at all. All my documents are arranged properly and handed to me in a folder. Will definitely come back.
