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January 2024 by Kurtis Ip
I would give this place a 6 star rating if I could. The owner, Al, was super helpful. I wanted to have my wife’s ring polished and the gem to be fastened. Al went above and beyond to make sure it was perfect. Overall customer service was excellent with great communication. I would trust this shop with all my jewelry needs.
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January 2024 by S NV
Glorious jewelry modification experience!! Al helped me with two earrings (conch and helix), replaced a moissanite stone in my engagement ring, and resized another ring super fast during the Christmas holiday madness and with quality craftsmanship! He is very patient, thorough and straightforward with his customer service. Even though my cartilage earrings were slightly complicated and one of them required revision after the first modification, Al was easy to work with and offered solutions that fixed all my problems at very reasonable prices. Highly recommend his expertise and service!
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January 2024 by Michelle B.
Alvaro explained to me the intricacies of resizing my ring and coating it with rhodium (white gold look). I also brought in my Coach watch because somehow I tore out the stem and crown. I appreciated all the time he took to explain it to me and quoted me the complete cash price. If you pay with a credit card there's a bit of an extra fee. Alvaro will fix the jewelry himself, no middle man, but he takes it to his other location that has the equipment. It took three weekdays to fix my ring and it looked outstanding; brand new again. My husband said the diamonds and rhodium were shining across the room- lol The watch took a little longer and it was repaired by the other employee who specializes in watches. He threw in a new battery and it's guaranteed for a year. I noticed some stunning one-of-a-kind jewelry pieces that Alvaro has created, so if you're looking for something unique, I would highly suggest visiting. The parking lot is small but worth the drive to have friendly, dependable, detailed work done at a good price.
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January 2024 by Roz Z.
Both Vic and Alvaro have worked with us on watch & jewelry repair a few times. Both are honest & direct with regards to communicating expectations. Pricing is fair & repair turn around times are more than reasonable. AJG carries a nice assortment of jewelry (I favor heirloom/vibtage) & they have it. It will continue to be our local go to.
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January 2024 by Donovan L.
Al is the man! He is hella knowledgeable about everything that's related to jewelry. He went above and beyond what was expected of him. I'd 5/5 definitely recommend this place to anyone
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January 2024 by Jordan G.
DO NOT GO HERE! The owner of the shop is very confrontational when selling your gold to them. I called prior to going to the shop asking if they buy 14k gold Cuban links and he informed me that they do. After arriving with my chain, I was lowballed and he wouldn't budge on selling price. Shortly after I agreed to his ridiculous offer, he then said he didn't want the chain anymore. DO NOT WASTE YOUR TIME COMING HERE. Take your business elsewhere where it's appreciated
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January 2024 by Zoe D.
Came in at 4:10pm w a broken watch, left at 4:13pm with a working watch!! They made sure the time and date was correct when they gave it back to me. Absolutely stunned!! Such an incredible price too. 10/10 recommend! I will be coming back here!!
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December 2023 by Tyler S.
I came twice to Alhambra Jewelry & Gold and let me tell you.. they are the standard of what customer service should be. They took care of two family heirloom watches of mine. One being a navy watch and the other a Tissot Moto GP Limited Edition watch which is my grandfather's prized possession. Vic and Al treated me with full transparency and guided me through the process of how pricing should look in accordance with the services you're looking for. Vic even adjusted my Grandfather's watch out of the kindness of his heart. Free of charge. Family-owned and honestly the best in the business. I could not recommend them any more than I am right now. If you need help with your watches or jewelry, you're coming to the right place.
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December 2023 by Paul J.
Had our rings resized here. Alvaro explained everything thoroughly and made sure we got the correct sizes. Rings were returned and you couldn't tell they were resized & they were shinier than i had ever seen.
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December 2023 by Diana T.
Hours/Location: This is in a tiny lot in an easy to miss location. The hours posted didn't match the signs but it's been weird since covid and I don't expect a small local shop to stay open 7 days a week. Seems like Yelp has quick responses and when I dropped off my jewlery or anytime I had questions, my inquiries were quickly answered in person as well as via text. The location is in a busy street corner (Atlantic/Mission) so it doesn't feel unsafe. Master craft: I guess what I needed done is not a hard job and $50 per item for a clasp is a good price. These pieces had it rough with me as i never clean or maintain them. In fact, they have been in my closet for years and needed mending. I was throughly explained about the process for white gold clasps. Like other reviewers, the knowledge and honesty is not an act. I will always recommend this shop for cleaning, maintenance, repair and purchases.
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November 2023 by Justin Y.
Great service by Al. Fixed up my silver necklace within a few days and also recommended me a more durable silver necklace that I couldn't pass up on. Al definitely knows what he's talking about , and I recommend going here if you want your jewelry fixed.
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October 2023 by Risa G.
This place is wonderful! Alvaro made it so easy and quick for us to make an engagement ring out of pendent and a wedding band. He is knowledgeable and is willing to explain the process. The jewelry in the cases are also extremely unique and very beautiful. My family and I will return with more items in the future. We really loved our experience. Thank you so much
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October 2023 by C M.
Took my engagement and wedding band to Alvaro to be cleaned and he did a fantastic job! My ring looks like new. A small piece on the ring had broken off and he fixed it for me! Looks great. Couldn't be happier with the work. I highly recommend Alvaro.
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October 2023 by Annette Padre
I came to get my 4 watches repaired. They went the extra mile to fix my little son's favorite plastic watch. I had all repaired ( batteries replaced ) and he replaced my son's plastic broken piece with a stainless steel part for free. Warm and friendly smile from the owner. In and out within 15 minutes. I highly recommend this place.
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September 2023 by Miriam D.
I came in with a hope of repairing a sentimental piece of jewlery that was passed onto me from my grandmother. After seeing the work Alvaro did on it, I was filled with joy! I am definetly saving and cherishing this place. Alvaro's communication was honest and direct; he gave me advice based on his professional and personal experience. Alvaro seemed very knowledgeable in this field and was professional on all levels. I could not be happier with the results. On top of it, the pricing was right and he polished my jewlery to the point it looked new! Thank you Alhambra Jewelry & Gold!
