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July 2024 by Ludan Fang
I went shopping with cash today. I should have a change of 23.46, and the cashier said she doesn’t have small change so she’ll give me 23 only.
I’m not sure if this is common practice in the US or just I just look tourist or Asian.
This is a wired experience.
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June 2024 by K
This store charges EBT customers for bags.
This is from the government website:
"If I am using a WIC payment card or voucher or an EBT card to pay, do I have to pay for a bag?
No. Stores are required to provide a reusable grocery bag or a recycled paper bag free of charge to customers using one of these payment methods."
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June 2024 by Hopey Ibar
So my client shops her.
He does all his business there banking pharmacy and food shopping.
He had just gotten out of the hospital.
He asked an employee where something was .
The idiot worker told my client he was doing something.
He was on his watch.
I just saw the idiot worker .
He has such a bad disposition.
Also pharmacy is great banking is great .
Just employees at this market suck .
My experience. At this market .
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June 2024 by Ms
Worse albertsons ever. Hires prejudice staff. Never friendly with anyone of color. Multiple times ive had to complain to corporate about the service I received from different staff members. And witnessed a staff harassing a young black lady trying to sell chocolates for donations, telling her she could not do that. Which is weird because i have seen multiple salvation army (non black) people asking for donations ALL THE TIME without being told they have to leave. I never go to this albertsons unless its an emergency and when i do go i am always greeted with the same vibe. Very unprofessional and poor customer service
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June 2024 by Maria Navaluna
Convenient & excellent store
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May 2024 by Francine Arguello
Went in for my prescription Pharmacy is always so awesome
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April 2024 by Shannon Binney
I am writing this review to say how much I appreciate the cashier I had yesterday. The name on my receipt says Maggie E and she was just wonderful. I had "clipped" a coupon for $1.97/lb chicken on the app but it didn't come off on the receipt and she was nice enough to help me and refund the money I was overcharged. I appreciate great customer service like this. Thanks again Maggie E.
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April 2024 by Leon M
Love this location. The people here are nice and friendly. They have a clean environment, and the aisles are much bigger and wider than Ralph's. The stores are very neat and bright. Location is close to petsmart, El Pollo loco, McDonald's, Costco and others small restaurants.
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April 2024 by Inthemoment404 X
I ordered something at the bakery and i specified that i would pickup at 2 no later than 5 the next day. I came and tried to pick up my order at 2 and she was like 5:00 was written down, never mind the fact that she did not take the order so she can’t attest to what was actually said and i know what i said. Specifically, It was a hispanic lady with a bang and glasses. She was rude and had a attitude with me complaining about how she is the only decorator and i need to wait until 5. I would’ve not had a problem waiting until 5 but her attitude and energy was so unprofessional and bothered i ended up just calling back and canceling the order because I don’t need service from someone if they are going to be disrespectful when i can go somewhere else and get it done. I understand people have bad days and are frustrated and maybe the time and communication was lost in translation, but getting a attitude is not the way to handle things. ?
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April 2024 by Sylvia Escobedo
Look for deals in all the corners, lots of great finds. Highly recommend the app as well. Lots of selection
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March 2024 by Susan Q.
This is the worst store to order delivery from, I say this as this is the second time I have encountered an issue with the products they send. Tonight, I'm preparing to make a pound cake and I ordered Swans Down Cake Flour and a few other items totaling $45.00. The guy hands me the bag and as I reach in to take the box of Cake Flour I notice it's open. That's surprising but I thought oh so long as the bag is sealed, no problem. WRONG. WRONG. I pull the bag out by the corner because the other corner is scrunched in... lo and behold, the bag is folded-over and taped with desk tape. Thankfully, Albertsons offered to refund the $6.99, and a five dollar credit to use on the next delivery. Oh yeah, that'll happen. I can't believe the level of incompetence at this store. At 5:56PM, I purchased a box of the Swans Down Cake Flour from Albertson's. I asked where customer service was and was directed to the CS Counter where Mike G asked if I needed help. Standing there with the box and receipt he asked how he could help and I started explaining that I'd placed an order on their app. Poor guy was so confused by app, placing an order. He asked if I'd called the number above our head and I said "no, I just purchased this from your store but had ordered the exact same thing on the Albertson's app...", Mike G became discombobulated once again and explained the people in the back put it together. I'm dumb. I assume they pull inventory from the store but he didn't have the time or inclination to explain it so he kept telling me to call the number. I'm a fan of people instead of self-checkout but Mine had me wishing for self-checkouts at that very moment. It passed, though because automated is not perfect - auto and humans all make errors. I hope there's no fentanyl in the cake flour (it could be tainted with anything but half the flour is gone), so I bought a new box for this reason. And, I've included more pics.
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February 2024 by paul (dresden67)
It's great had everything I needed on superbowl?!!.. Even told the check out clerk.. He laughed.. It's my go to store..
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February 2024 by DIONYSUS
Terrible customer service can’t even pick up the phone.
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February 2024 by The Ozzy Wannabe
Terrible customer service can’t even pick up the phone.
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January 2024 by V
I regularly shop here and normally will buy the hot fried chicken they sell and just recently I found feathers inside the fried chicken I bought. It put me off my appetite. Other than that, I normally have a good experience here.
