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April 2024 by Bre'a C.
I stopped in today to see if links could be taken out of two resin bands for my iWatch. When I walked in and saw all of the antique time pieces and wall clocks, I asked if my request was a reasonable request for service. The owner seemed confused about the reason for my statement smiled and said, "of course I can take links out of a watchband." He quickly went behind his workbench and quietly started working on them, and both bands were fixed within 7 minutes. All in all a good experience, a wonderful storefront and store in a good location on Solano Av. His pricing was incredible -compared to two other jewelry stores located more on the east side of Solano Av. I will be back because I really want to support his business.
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March 2024 by Alex C.
I called in to inquire about the cost to replace the battery on my watch. On the other end of the line, I was met with a gruff individual that inquired what type of battery I was replacing. I informed the man that I didn't know because quite honestly, if I could take apart the back cover to see the battery, I would just replace the darn thing myself. Instead of paying a premium to have someone else swap out the battery for me. He seemed really annoyed at this response, and told me he couldn't provide me a quote if I didn't even know what type of battery I had. When I asked him for an approximate range, he blew me off with an outrageous quote of at LEAST $25 and up per battery replacement. I'm guessing this owner has too much business as it is, since he clearly did not want mine.
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January 2024 by Todd P.
The owner seemed annoyed that I entered his store, and slowly walked to the counter. He looked at my 2012 Victorinox manual watch with disdain, setting the time and date to verify it functioned, then left it for me to correct. "This watch is old, Swiss made," he said, stating the obvious, "It will be expensive to service." He quoted me a minimum of $300 and three to four weeks, "to test it properly." I wished him good luck and promptly left.
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January 2024 by Steve Robey
Very knowledgeable, was able to clean my wife's 30 year old Swatch battery compartment and replaced the battery to make the watch new again! Note I attempted to buy a replacement Renata 317 2.55 V battery from THREE different vendors on Amazon in September, and ALL six batteries were bad upon receipt, at only 1 V. Weird!
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December 2023 by Andrew Fusco
Quick and efficient, in and out. He knows what he’s doing.
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November 2023 by Maggie R.
This guy is amazing. Really know what he's doing. It was my THIRD try at getting a '50's clock repaired. If you have something valuable and want to offer it first-class attention, go here FIRST!
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October 2023 by Michael S.
Really friendly service, got a watch battery replaced in about 5 minutes, at a super reasonable price. Love that they're open until 6pm!
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October 2023 by Joe Riley
Thought my old Seiko diver, "orange monster", could use a tune up. The gentleman explained that it still functions within parameters. I think another shop would have just taken my money. Points for taking care of the customer! I would recommend time masters
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September 2023 by Simon K.
I took in a 1967 omega, Speedmaster, professional, and my man had it up and running like brand new. Kept me updated and made sure we used. Correct pieces throughout the watch. The price was extremely reasonable and I will be a repeat customer in the future. thinking of that I might as well bring my watch in to be serviced, so I'll see you all next week!
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August 2023 by CHRIS Kim
My watch needed replacing glass. He refused to repair saying he's got too much other work.Could I leave the watch so that he can get on the job when he has time? He refused it too.How unprofessional.
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August 2023 by Monica L.
Friendly, skilled, great customer service. He ordered a arch band for my moms watch.
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August 2023 by Laura Grossmann
Excellent service from someone who is steeped in his trade. He’s a gem.
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June 2023 by Lee H.
Nice and reliable place - friendly owner!!Will come back for any watch repair or battery
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May 2023 by Kristen M.
A true master of his craft, a rare gem these days - thank you Izik!
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February 2023 by H D.
Owner is great at repairing watches ! Price is reasonable too , I was ready to pay a big bucks and bring it to an Hermes store to replace the battery but for the price of a McDonald meal I got it repaired here without a long wait ! Definitely recommend this place ! Gets the job done !
