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November 2023 by Cellou D.
Hey Robert , and Paul this is way overdue. I meant to send you this. Glad to do businesses with you!Thank you for taking care of my car and my son's.Great service and excellent work. Definitely recommend this shop. Very respectful, honest and reasonable when it comes to pricing. So far number one spot to visit in the area!
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October 2023 by Alex G.
Honest and a great value. Only place I'll be bringing my 2015 BMW to. Once my warranty at the dealerships was over I searched far and wide for a skilled shop. This is the best shop in the area!!!
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September 2023 by Ali Yektaie
The people working at paul 777 are great, and they do a killer hob as well. Absolutely recommend this store
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September 2023 by Kerry C.
Very personable and prompt service. I felt good about leaving my car with them. Very clean and professional facility. I was even given a great reference to fix my problem.
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August 2023 by Bg Z.
They will try and upsell you ! Added on a 2,000$ service and refused to just rotate and align my tires with out this extra service they claim I needed. Not worth going here ! I would do more research and find a reputable place, this is not one !
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July 2023 by Henry M.
I requested an estimate for a repair and was provided a quick response. The auto shop said to come in at any time, and so I came in the next day. I arrived at 12:00 PM, and a technician said "nobody is here, come back in an hour". I left and returned at 1:05 PM. The same technician said "Nobody is here. I said come back in one hour, you were only gone 45 minutes." If he had told me to they're busy and to come back the next day, no problem. Instead, the tech blamed me for returning early and not following instructions. I left without being serviced.Hopefully their car technical skills are more precise than their time-telling skills.
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July 2023 by N Patil
Very rude. I have been coming to this place for years and today was treated very poorly. I came in a asked for an oil change and this worker was EXTREMELY rude. He was screaming and yelling at me. And wouldn’t simply answer the question if an oil change was available.
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July 2023 by Tommy Tran
Friendly technician and he did a wonderful job changing my oil filter. He is very informative and knowledgable. Very meticulous. 5 stars!
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July 2023 by Glenn Engstrand
Both my wife and I get our cars serviced here. Top notch, professional work.
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March 2023 by Katherine N.
I recently had an unfortunate experience at an auto shop where I came in to fix one thing but ended up leaving with a loud squeaking sound coming from my front driver wheel and a quote of $1500 in repairs to fix. Feeling skeptical, I decided to get a second opinion and I am so glad I did. I found Paul through Yelp and he was AN ABSOLUTE LIFESAVER!!! A LITERAL ANGEL Y'ALL. Upon arriving, Paul greeted me with a warm smile and immediately got to work diagnosing the problem. Within just a few minutes, he was able to pinpoint the issue and it turns out that my tire was put on wrong - the rear tire was put on the front and vice versa! I just couldn't believe it, this other place had told me I needed a new wheel bearing and steering knuckle replacement but the squeaking sound was due to the rubbing of a wrong-sized tire placement. Note - my car has diff size tires for front vs rear.Within a short amount of time, Paul had swapped my wheels and ensured the car had no more squeaking. He was honest, straightforward, and truly went above and beyond to ensure that I was completely satisfied with his work. Not only did he fix the problem, but he also gave me some helpful tips. I offered to pay for his time spent diagnosing and swapping my tires but he refused to take my money! Overall, I cannot recommend Paul and this auto shop enough. He is truly exceptional. If you want top-notch service, honesty, and expertise, look no further than Paul. He is the real deal and I am grateful to have found him. THANK YOU PAUL FOR SAVING ME FROM $1500.
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March 2023 by Marcella R.
They got my Yelp review contacted and told me they wanted to make it. I asked how they would do that ohh come don't we MIGHT be able to give you a free oil exchange . I just stated my issue again I still have not found a website that sells a blow motor resistor for over 257.00 bucks THE CHEAPEST WAS 13 bucks Their response.... Oh well there is a lot that goes in to changing there are wires... I cut him off and asked did you replace those wires... No he says so that would be under labor. But my friend told me his company does the same thing we buy the part for one amount and charge the COMPANY TWICE these companies he is talking about are huge like HomeDepots not low income single mothers trying to survive. POINT OF THE STORY CHECK THE PRICE A MECHANIC GIVES YOU WITH SOME SIGHTS ONLINE .... Bring them the part don't let over charge you.
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March 2023 by Louie hernandez
Been coming here for a long time, always have a great Repair and service
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March 2023 by Jenny Yu Chen
Love this shop! Fast, fair, and super nice?Services: Oil change
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March 2023 by Steven K.
The shop was great with wonderful service. They were nice and responsive and didn't waste any time on my oil change.
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February 2023 by Deyne U.
Will stick to the facts and be fair. This business seems to be good and make many customers happy. However, this was not my experience.Sent out a request for catalytic converter replacement and possible 02 sensor replacement. Indicated aftermarket cat preferred. This business responded with a quote of $400-$800.Bought the car in. Technician was very nice and thorough. I work on engines and machinery but appreciated the explanations he was providing.The estimate provided later was $2,209.23. I responded that the original quote was much lower and that I preferred an aftermarket catalytic converter. Technician responded that an aftermarket catalytic converter would have a shorter lifespan. Recommends OEM if I planned to keep the car long-term but will provide an adjusted quote for the aftermarket catalytic converter. $1,300 total including parts and labor was quoted.Technician follows up stating that vendor will not sell this catalytic converter without the front manifold. Manifold is on national back order and to check back in 12 months. Stated they are unable to find this particular part (5671404). I offered to source the part if they would still be willing to do the work. Technician agreed.I found and purchased an appropriate brand new replacement part. Brought said part in, expecting to sign some sort of waiver. Technician asked "When would you like to bring your car in?". This is the same person I've been speaking with from the start. I replied, "...you have it. It's right over there.". Technician then took the part over to the what I believe was either the lead mechanic or shop owner. This gentleman takes a look at what's inside the box and says no. He further directs the technician not to charge me, directs me to visit a particular shop to see if they'll do the repair, and proceeds to back my car out of the garage.Rather abrupt dismissal. The shop they referred me to had closed for the day. This forced me to sit in peak traffic for the evening as driving at this hour was never part of the plan. Tried calling the shop they referenced a few times today, no response.Again, it seems that many customers have nice things to say about this shop. I can't say the same. I'm currently trying to find a shop that will perform the repair and accept the replacement part I now own. Until that's taken care of, I'm in the red $552.99 for the part listed on the estimate. The part they claimed they couldn't find and would install if I was able to find one.My time was spent and I'm never getting that back.I sincerely hope that this is an anomaly and the experiences of future customers mirror the majority of positive reviews published for this business. It's rather unfortunate that I seem to be the exception.
