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December 2022 by XTina K.
We've been driving 45 minutes twice a year to see Cyrus for the last 4 years! He's been so great in helping with our daughter's gait. He's a wizard at what he does and super friendly. Much appreciated!
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August 2022 by Judith H.
cyrus knows so much about feet and problems with them.....and i have problem feet! he's amazing with his patience and determination to have this customer understand everything he's saying. it does get confusing when you have multiple problems with your feet. am grateful li found the next step and cyrus at its helm. my foot troubles will soon be taken care of with the proper orthotics. looking forward to walking without pain. thank you, cyrus!
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June 2022 by crystal elliott
Love citrus and his shoes. Been going there for more than 15 yrs
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April 2022 by Mark T.
Cyrus helped me to get replicas of my ancient, but trusted orthotics. He convinced the lab to do this one off job, rushed the orthotics out, checked in on progress and fitted them for me once they came back. I only paid the lab and he refused to take anything for all his work. A big thank you - fantastic service!
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November 2021 by Evan Sirchuk
Great shop for insoles and shoes with extra arch support.
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October 2021 by M Ley
Cyrus' expertise is a treasure. I'm very grateful to have access to his mastery.
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August 2020 by Andrew B.
I'm having a good laugh at all the folks who think Cyrus is rude. First off, Cyrus is a miracle on feet. His reputation is deep and broad in the region. His knowledge, wherever it comes from, qualifies him, if not as a Doctor, as a Shaman of the first order. Disrespect him if you wish. Dismiss him if you want. It is on you. You are the l**** in this equation. If your feet hurt still, it would be good to swallow your pride, go back with humility, and let the man do his work. And second, Cyrus is one of the most sincere and deepest spirits around. I think highly of him professionally and personally. If you can not see it for yourself, I feel sad for you and wish you improved vision.
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June 2020 by Genshu Chris Ro
Insightful practical help with foot problems
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April 2019 by Ed O.
I went to Cyrus for a consultation to help with my Plantar fasciitis. After watching me walk he quickly diagnosed a simple version of it and suggested that since I had health insurance that I should see a podiatrist through my plan. After that he offered no more advice. No recommendations of podiatrists or shoes to wear. I felt that he was finished with me within 15 minutes. I extend the conversation with questions to about half an hour, as in my head I was shocked that I had agreed to pay $100 for what was essentially a quick, limited evaluation. I would not recommend him.
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March 2019 by Bex Clark
Cyrus makes everything better. Custom orthotics, and eagle-eye assessments. I'm a big fan.
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March 2019 by Autumn S.
A friend with problematic feet had spoken glowingly of this business, but neglected to mention that walk-ins are discouraged (to say the least). I went out of my way to visit today (actually made two trips since when I arrived a little after 1:00, a sign on the door said the business was closed today from 1:00 to 3:00). The one person working the floor ignored me for several minutes and, when I finally asked for help, dismissed me by saying "we're very busy right now." I do not doubt that this business offers a valuable service. But there is no reason to be rude or uncommunicative with those who do not know how it works. The Next Step needs to post a "by appointment only" sign on the door and anywhere else its services are mentioned. They also need to be civil to those who, unaware of the policy, just show up hoping for assistance --these, after all, could become future customers, if treated in a friendly and respectful fashion.
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January 2019 by Coleen R.
Cyrus and The Next Step have improved my life by helping me walk and play without "my aching feet"....Incredible! I will be forever grateful Thanks Coleen
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September 2018 by Elizabeth C.
This is not a shoe store. I walked in and was gruffly told that it's an orthopedic store, that you have to have an appointment, consult required for $100 on Mondays only and then he picked up the phone and started talking to someone else. I couldn't even ask a question. I was looking to find somewhere to get shoes fitted or made for my difficult feet. But I gather this guy has too many customers and doesn't want to bother with any more.
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May 2018 by Patricia S.
Cyrus is amazing. He is an exert on feet, shoes and the mechanics of walking. When I first went to him, my feet hurt so bad I avoided walking. Using the shoes he selected for me and the inserts he had made for me, I can spend hours walking with my family. I am very grateful.
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March 2018 by Richard B.
Cyrus was GREAT! I was concerned about a lack of stability in my ankles so I scheduled a consultation. Cyrus saw me, identified the issue, told me exactly what I needed and also told me I wouldn't need his services. He then only charged me a fraction of the price of the consultation. Overall, he was knowledgeable, happy to help and provided a lot of value to me while being honest enough to admit that I wouldn't need his future services.