8:30AM - 5PM
1250 Missouri St UNIT 305, San Francisco9AM - 5PM
5273 College Ave #101, Oakland“Kelly Wright and team always made the insurance process so easy! I recently moved to Washington DC and they made the transition very fluid by suggesting agents in my area. Thank you for everything!”
9AM - 5PM
2980 College Ave #1, Berkeley“I quit five policies with Farmers and switched to State Farm with the team of Steve Bauer. What a great move on my part. They are the nicest and most conscientious people.”
9AM - 5PM
556 Castro St, San Francisco“Moved from a different state and this was the second agent I was reaching out to ..they won me :) - nice , easy process, communication and transferred made quickly.”
9AM - 5PM
2150 Shattuck Ave. #410, Berkeley“We have been insured by Gary Eason's office for over 30 years of great service! They are responsive and offered good help for updating my car insurance as a second vehicle car.”
“Janet Lin’s office has been amazing in helping to manage my insurance policies over the last few years. Everyone on the team is extremely knowledgeable and helpful. When I bought renter’s insurance in 2020, it was a smooth process, and I was given advice on what was a reasonable amount to cover given my possessions moving into my first apartment. I appreciated that I was not pushed to buy renter’s insurance worth more than my belongings and was guided on what would be best for coverage purposes. When I moved to Virginia and needed car insurance, Janet Lin’s team made the transition seamless in getting my information over to an agency in Central Virginia who could help insure my car. I was impressed by thoroughness of information transferred to the point that there wasn’t much I had to provide to the Virginia agency to get set up. From my experience setting up renter’s insurance (in the past), car insurance, and life insurance, Janet Lin’s office has been nothing but helpful and caring for each client’s best interest. The collaboration between each team member and how they leverage each other’s strengths to the team and ultimately to serve their clients is unique and not something I have seen to the same level in other State Farm agencies.”
9AM - 5PM
1333 San Pablo Ave Ste 101, Pinole“This review is truly over due.
First off, let me just say, it is so refreshing to have an actual person on the phone for once. I must say the staff here are friendly and very knowledgeable.
I called with a few questions about different policies and quotes. The agent Dana, that helped me was very kind and patient. She took the time answering all my questions and made sure I didn’t need help with anything else. It was a was truly a pleasure speaking with her.
I wish more customer service was like this. With every good customer service I know there’s definitely an awesome boss behind them. I will be referring my friend and family here for sure. If you’re looking for an insurance company look no further. I hope your experience is just the same. ?”
9AM - 5PM
2025 Rose St #100, Berkeley“I’ve been a client with this office for several years, at the recommendation of a good friend. Bethany has been very helpful in explaining all my policies, thorough and able to answer all of my questions. Her follow up email after our phone conversation was super helpful. This is a great office!”
9AM - 6PM
454 Appian Way F, El Sobrante“My experience was excellent. I received prompt response and great care from Mr. Mohammad. He even made me laugh in a time when I was upset due to not having insurance coverage for my vehicle.”
“To be honest I was upset about an auto insurance increase and was talked through all the details with Philip. He really eased my mind by explaining industry wide changes in a clear and concise manner which made me realize I was getting top flight coverage. Philip really spent a lot of time with me and I appreciate it!!”
9AM - 5PM
490 Post St Suite 1606, San Francisco“Jake and the State Farm team have been wonderful to work with for 9+ years. The team is very prompt, provide quality insurance products at competitive prices, and are willing to go the extra mile to ensure our family’s needs are met without overselling policies that aren’t necessary.”
“I have made several trips into the office recently and Crystal was there to offer her attention and support. Each time she ensured she addressed all of my inquiries and was very friendly while doing so. When I updated my policy she worked with me to get the best rate possible!”
9AM - 5PM
2489 San Pablo Ave, Pinole“Nobody likes to have the conversation about Death but unfortunately it is something we should plan for because tomorrow is never promised. Fortunately, Lino makes that conversation easier and has great plans to offer! He clearly explains what Life insurance is and also breaks down what kind of coverage would be best and why! For a couple of years, we danced around the conversation and I am so glad we finally got a plan in place! I definitely feel better knowing that if something happened to me or my partner that our family and kids will be ok.Thanks Lino!”
9AM - 5PM
1732 Divisadero St, San Francisco“Always great service, kind and helpful. Kimberly was particularly helpful lately as I was trying to dig up old records. These guys genuinely care about their clients. it's really nice.”
9AM - 5PM
4222 MacArthur Blvd, Oakland“Carla and Jain have been amazing to work with, they are knowledgeable and extremely professional, aside from having answers to my questions they anticipated my needs and are always there when I have needed them with their friendly disposition. Their customer care approach made my move to another state feel seamless and easy it really took a lot of burdens of my shoulders I honestly feel like I have a good neighbor looking out for me Carla from State Farm is there!”
8:30AM - 5PM
1920 San Pablo Ave, Pinole“I was impressed by the depth and breadth of service Jeff’s team provided. The entire team was fabulous and Estefania was very knowledgeable about the entire process. I recommend this team for their competitive pricing and personable approach. Thank you”
9AM - 5PM
23 Orinda Way Ste 304, Orinda“I got great customer service from Cat, she quickly quoted us a great price for 2 vehicles with full coverage. We hope to remain with State Farm as long as we are driving. And may God bless them!”
9AM - 5PM
1511 Sycamore Ave Ste F, Hercules“Al Chen has been my State Farm agent for 15+ years! He has a great team behind him. Maria has been wonderful through every accidents I was in and always available to help and guide me through my policies taking the stress off me. They are the reason I'm still with State Farm. They truly have my back through every situation involving my coverage.”
9AM - 6PM
2489 Martin Luther King Jr Way, Berkeley“Great service and questions clearly answered. My issue was resolved by Tim in a timely manner. Appreciated his response. Extremely satisfied. Please continue doing great work for your clients as I am one.”
9AM - 5PM
1820 Van Ness Ave, San Francisco“Here’s the deal: We’d been with one agent at State Farm for decades. Then he retired and we wanted a personal relationship with a new agent. State Farm assigned us one whom we decided NOT to choose. We wanted to do research into a local team who could fulfill our requirements for our priories: 1.Excellent service ✅ 2. More than one team member in office ✅ 3.Take enough time to fully explain coverage options ✅ 4.NO up-selling b/c we only want to purchase coverage that is good value and applies to our needs ✅ 5.Last but hardly least, have a user friendly relationship with ALL agents on the team ✅✅
While we were absolutely wedded to our former agent and were NOT looking forward to the change, the Alan Chan team has been a perfect fit for ALL our insurance needs… AND we’re still in the honeymoon phase of this business relationship, even though it’s been quite a number of years that they’ve represented us. Amazing team of efficient, helpful, cordial, smart and savvy insurance representatives. And they’re “young” enough for us to feel secure that they’ll be in business till WE expire. Highly recommend!”
9AM - 5PM
23 Altarinda Rd Ste 103, Orinda“I am so happy with the excellent customer service I received from Sydney and her team. They are very knowledgeable and we’re able to answer my many questions! I am beyond pleased with how patient and friendly everyone was. James and Brenda have been very responsive to all of my insurance needs, highly recommend!”
9AM - 5PM
447 Sutter St Ste 807, San Francisco“Our family have been with Henry for more than 15 years and are very happy with his services. Henry and his team have always been very responsive to our queries and needs. We wholeheartedly recommend him!”
9AM - 5PM
870 Market St Ste 865, San Francisco“This is a great office with amazing customer service. Responses are always timely, explanations are always communicated clearly, and everyone is always patient. They make you feel truly valued and cared for.”
10AM - 7PM
1206 Fruitvale Ave, Oakland“Dj is phenomenal!!! I love this place! My second time around. Everything is professional, efficient and he makes sure he takes his time with your refund. If the IRS contacts you for any issues, he is okay with going over the reasons as to why that may be so, or contact them if there is any discrepancy. Get your taxes done here, you won’t regret it!”
9AM - 5PM
11881 Skyline Blvd c, Oakland“I had the best experience with Cathy, she was well educated on the policies, and demontrated a strong sense of patience and understanding as she assisted me with selecting the best policy that worked for me. Thank you!”
“Words can’t describe the excellence of this agency.I was completely impressed with their professionalism and customer service, Especially with Genevieve Martinez, she went above and beyond helping me resolve my issues,She is reliable, honest and operate with integrity.I recommend them to anyone, Genevieve always takes the time to answer any questions I may have, and provides me with all the information I need, took care of my insurance needs, Looked for the best rates, Best insurance agent by far. Great communication and trustworthy! Thank you Genevieve. We appreciate your hard work! Highly recommend.”
9AM - 5PM
1333 San Pablo Ave, Pinole“I have been with Rick/ David's office since I was a teenager. Since I've recommened friends and family. Jenna and Jackie are truly amazing. I am always extremely busy and they take the time to really memorize all the important details surrounding my aaccounts. Rick is extremely knowledgeable on all lines of business and does not hesitate to provide the best products to meet your insurance needs. The staff and Rick are always super responsive and pay very close attention to detail.”
“Great customer service! Erika M helped me look for great coverage within my price range while looking for cheaper alternatives since my current insurance increased. Everything went smoothly and she made everything easy!”