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January 2024 by Ben Agustin
My wife and I had used Floor Dimensions 30 years ago to re-carpet our home and they did an excellent job. Two years ago we explored the idea and cost of replacing that now-old carpet with laminate flooring. We were assisted by Jason Puerto, who came to our home to take measurements and provide us with an estimate based on the laminate flooring we had selected. It was a reasonable cost for the size of our home, but during the pandemic we decided to postpone our purchase.During the past month of December 2023, we decided to move forward with our deferred home improvement plans. We contacted Jason, who remembered us and still had our original floor plan and estimate on file. We were uncertain that we still liked the original laminate flooring we had chosen, but Jason came through by picking the perfect type, pattern, and color laminate flooring for us considering the color and type of furniture we had.The installers (Pedro, Pedro, Parm, Lap, & Brian) took two weeks to remove the carpeting, level the wooden subfloors with leveling concrete, and install the floor planks, baseboards, and transition pieces. It took a little longer and cost a bit more than the estimate due to the necessity to level every room of the house due to uneven ground settling under the house. The installers were seasoned professional craftsmen who did their work efficiently and perfectly. They arrived punctually each morning and cleaned up thoroughly at the end of each day.The final product and appearance of the Medieval SPC flooring in our home is very bright, modern, and beautiful. It makes our 45-year old home look and feel like a new, model home. It motivated us to have the entire interior of our home repainted by Paintmasters in Concord to complement the modern flooring. We are totally satisfied with Floor Dimensions (again after 30 years!), and unequivocally recommend them for all your flooring needs. Give Jason Puerto a call. You can trust him to do right by you.
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December 2023 by John Blaustein
Floor Dimensions has installed vinyl flooring and carpeting for us many times over many years. They just completed the most challenging job yet--remove old kitchen flooring and install hardwood flooring. The job they did is incredible! Their installers could not have been more professional, efficient and friendly. When they finished the job, the floor looked great (of course), but equally impressive is how thoroughly they cleaned up, vacuuming and wiping all surfaces and floors to remove the inevitable sawdust. I cannot recommend Floor Dimensions more highly.I should also mention how helpful our sales person was. Jason patiently explained all of the hardwood options, and answered all of our questions. And once we signed the contract, Jason stayed involved right through completion of the job.
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November 2023 by Elena McSwiggen
Amazing service from Molly and the entire team! Was communicative and got my carpet bound on short notice!! Amazing deal
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September 2023 by Chrissie Denniston
Excellent communication from the front office, great workmanship from both wood flooring installers, and carpet installers. Everything went exactly according to schedule. The only problem we faced was over ordering on a LOT of wood that we ended up not needing, and being stuck with all this extra wood that we can’t return. It would be great if floor dimensions had a better relationship with all of their vendors to allow returning unwanted unused, sealed boxes of new flooring materials. I’m disappointed that now I have to deal with this myself or have to live with wasting $500 on unneeded supplies. It’s just wasteful.
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September 2023 by audrey gilles
I have used Floor Dimensions over the years for myself and for client's I work with when replacing flooring with new carpeting, cork or other engineered plank flooring, and Marmoleum (an environmentally/eco-friendly Linoleum). The team is always professional, helpful, and responsive. I am always happy with the quality of work and products they offer. They are reliable, and a trusted source for flooring needs.
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September 2023 by Patricia Powell
Showroom staff very helpful and patient. Went above and beyond to satisfy all flooring needs Was more than satisfied with service,choices, and installation. Will highly recommend.
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August 2023 by christopher arnold
Floor dimensions (specifically Jason Puerto) was fantastic. No surprises. Carpeting installed quickly and painlessly. Very satisfied.
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August 2023 by Dan Jung
We loved working with Tracy and the folks at Floor Dimensions. Tracy helped us go through all of our choices and the showroom was a nice place to see the products in person. The installation was quick and easy and our new space looks fantastic.
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August 2023 by Evan McWilliams
Everything about our floor install was easy. Tracy at the showroom is friendly, efficient and easy to work with. The installer was on time and did a great job getting the floor in and looking great! Highly recommend!
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July 2023 by R T
From the initial visit to their shop to view the inventory, to the estimation process, and finally the actual flooring job, everything went smoothly. Jason, Justin, Cesar and Pablo were great. Was tempted by a lower quote from another company, but we trusted that FD would pay attention to the details to ensure a satisfied customer, and they did. The floorers were efficient and professional. Our place feels brand new.
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July 2023 by Elizabeth Becker
Floor dimensions is the BEST. Tracy the project manager is organized and so responsive. Jeremy the estimator was on time, and knowledgeable. Cesar, Pedro, Ivan and the rest of the flooring crew were so efficient and kind. I was blown away by the whole experience and will go to Floor Dimensions first for any flooring needs.
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July 2023 by Mark Henner
I am thoroughly satisfied with the new flooring Floor Dimensions recently sold and installed for me. The flooring material seems to be tough as nails and I’m sure will outlive me. The installers were competent, professional, and courteous. I would encourage anyone who is interested in new flooring to see the folks at Floor Dimensions.
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July 2023 by lincoln lighthill
I needed cork flooring, fast. FD rushed the order and got it delivered quickly and on time and helped me successfully wrap up the project.
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July 2023 by Anthony Bucher
Great selection of carpets, courteous staff, and very good installation experience. Very satisfied.
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May 2023 by Datta Sudarshana
Worked with Tracy for our flooring needs. She was able to work with us and give us a fantastic deal on great quality engineered hardwood. We’re also able to get carpet and installation complete. Tracy was extremely attentive and responsive with our emails. She make sure that we got the best deal and the best materials. Very much appreciated Tracy being involved with our home renovations!
