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June 2023 by Nicole Alvarado
My husband and I went in for an appraisal on my Vera Wang Engangement ring which he purchased from Zales for me back in 2017.There was a little blonde girl who barely even tried to help us. She took my ring for barely 10 seconds and said it was fake and make of brass...?You're lying to yourself and us since we know where we got it from. Lol. Petty vibes!I felt she was prejudice toward us since by how we were dressed and how we looked. She was so insecure when she even spoke to us. You can tell by the way her demeanor was that we weren't welcome the moment we stepped in that building. You shouldn't waste your time here, unless you're some cookie-cutter, snobby, yuppie Berkeley vibe. Otherwise, don't go here. We went for an appraisal up the street at Oaks Jewelers and we got so much help from a gentleman named Jeff. He was very informative on what our options were since we did get our ring repaired by another jeweler in Castro Valley years ago.
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June 2023 by Nicole P.
My husband and I went in for an appraisal on my Vera Wang Engangement ring which he purchased from Zales for me back in 2017.There was a little blonde girl who helped up and took my ring and said it was fake and make of brass.I felt she was prejudice toward us since by how we were dressed and how we looked. She was so insecure when she even spoke to us. You can tell by the way her demeanor was that we weren't welcome the moment we stepped in that building. You shouldn't waste your time here, unless you're some cookie-cutter, snobby, yuppie Berkeley vibe. Otherwise, don't go here. We went for an appraisal up the street at Oaks Jewelers and we got so much help from a gentleman named Jeff. He was very informative on what our options were since we did get our ring repaired by another jeweler in Castro Valley years ago.
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February 2023 by John F.
So I've been in here several times over the years and received excellent service from the staff. The jewelry that they make and sell is unique and beautiful. I needed a clasp replaced for my chain this is the first place I thought of because I trust my jewelry with this place.
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December 2022 by Hadas R.
Gracious service whether I was purchasing a new item made of gold or having a custom conversion of a treasured piece with faux ruby and pearls. I am happy to drive to the shop from Oakland knowing that Fisher's has gone the extra mile for me even on an inexpensive task.
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October 2022 by Beth H.
I am so happy with the results of resetting my engagement ring with Krista. I love the new ring and she was able to produce a new setting better than I had imagined. I also purchased my wedding ring here, as well as had heirloom earrings cleaned and appraised before my wedding. Fisher's is my go to jeweler!
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October 2022 by Victoria LaFond
The Staff is so great here . The jewelry is beautiful TOO. Thanks grills.
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August 2022 by Margaret G.
My wedding ring from many years back was stolen recently, and I needed to get some sense of its value for insurance. Krista bent over backwards to help me, even though it wasn't a sale. All I had was a sketch, and she was able to figure out who designed the ring- from 30+ years ago. Fantastic customer service! While I am now using a family heirloom as my wedding ring, it may be time for my husband to get a new ring. The jewelry looked fabulous!
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June 2022 by jaques Vieira
Nice jewelryNice peopleI recommend
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December 2021 by Thomasine M.
I believe everyone needs a trusted jeweler in their entourage; absolutely reliable and absolutely adaptable to YOUR particular need in the moment. Fisher's is that jeweler. I have gone there to talk though buying fine jewelry for 30 years. Krista ( and Toni) have always helped. I already knew that. But when I had a death in the family and was clueless as to what to do next, because of our long- established relationship Krista bent over backwards to help me. So, in large and small decisions about quality jewelry, trust Fisher's. Buy from Fisher's. You can depend on their help to actually help. Amazing.
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September 2021 by Bradley Mitchell
Such friendly staff! These folks kindly polished up our rings at no cost! Very nice jewelry as well, highly recommend you check out this gem of a local business.
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July 2021 by Randall Bellamy
Excellent service. Krista sat with us and appraised our jewelry. Advised us and directed us. Very graciously. Thank you Fisher's!
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May 2021 by Brad Mitchell
Such friendly staff! These folks kindly polished up our rings at no cost! Very nice jewelry as well, highly recommend you check out this gem of a local business.
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February 2021 by Moses H.
Very happy with my wedding ring, which my wife bought here 20 some odd years ago. They've re-blacked the engraved portion twice for free and I probably need to get it sized up one now that I'm old and fat. Very nice people, good prices, great pieces.
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January 2021 by lindy tuttle
I’m not sure but it’s been my heaven on earth store ! I love opals especially! Lindy Tuttle
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November 2020 by Aaron M.
Everybody should have a trusted lawyer and a trusted plumber in their address-book. Once you've got those covered (and maybe an I.T. person?), I'd suggest having a trusted jeweler isn't much further down the list. We've been coming to Fisher's ever since we moved to El Cerrito a dozen years ago. They ALWAYS treat us with kindness and patience. (Before EC we lived in Oakland and our family went to Given Gold on Piedmont Ave, they were the ones that originally referred us to Fisher's) For well over a decade, my wife had a wonderful, intricate, 100-year-old estate ring that I found after a very long search. It was so perfect to her style and taste, but my wife is proudly somebody who knows how to work with her hands, and the ring was delicate and frequently needed to be repaired. The jeweler at Fisher's would over-and-over tell us that we really needed to find a newer more durable ring, and he patiently explained to us in detail why this ring couldn't simply be repaired over-and-over without impacting the integrity of the ring, but he also patiently repaired it time-and-again. It took us many years to find the perfect artist to craft a new ring as unique as the first (and re-using the same modest stones). I'm proud to say that we now have a new ring and no longer need to go multiple times a year to Fisher's for repairs. Having not stopped by for over a year now, it was such a pleasant experience today when my wife stopped in to ask for help reshaping her ring after I accidentally smooshed her fingers between the cooler and the car trunk (bad husband!!). The jeweler happened to be in, and he was able to quickly make-perfect my wife's new ring in only a few minutes. We were fully ready to compensate them for their time, it made my wife's whole day when they said she didn't even owe him any payment for his time other than to have a Happy Thanksgiving. We're thankful for the kind people at Fisher's for sure! Experiences like this are why we consider them our regular jewelers. Any time we need a professional repair, appraisal, cleaning, etc., this is the place we come. It also doesn't hurt that they have lots of beautiful baubles from local artists on display for us to come in and see whenever we are walking on Solano.
