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November 2023 by B Smith
My car was banged up from front to rear. I picked it up yesterday and it looks like a brand new car! I am amazed! Paul was great to work with. I highly recommend Carstar for body workServices: Painting
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November 2023 by celine garcia
This is my second time visiting this shop and I 100% recommend them! They get your car in and out of there quick! Super easy to work with! Body work is always perfect. 10/10
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November 2023 by Fbktenzin
Paul took great care of my car after being in a minor accident and kept me updated on the cars progress throughout the whole process. Car came back looking brand new!Service: Body & Trim
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November 2023 by Philip Eskildsen
Subaru Certified, State Farm Select worked super well. Fadt, efficient, excellent communication and neat, professional workmanship. Highly recommended.
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September 2023 by J G.
What can I say about Paul, I get into accidents more often that I would like, and every single time I come to Paul, they'll try to send me somewhere else, I come to him. He's helped me, left my truck brand new each time, great communication, literally always has my truck on time. He makes my hectic problems always have a solution. If I could give him more stars I would. Paul has earned a loyal customer for these past couple years and I couldn't be happier. I don't wish to see him anytime soon though! Hopefully people stop crashing into me.
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September 2023 by Brenda V.
Honestly it was a pleasure working with Paul. He is not only easy going and pleasant to talk to, but he is also very professional. This is the first time I had to walk into a shop to get a car fixed and Paul definitely eased the nerves and the process was extremely easy. He keeps you updated and answers all your questions. He can keep it short or hold a great conversation with you. This man and his team really go above and beyond with their services. I bought my midnight Nissan with headlights that were painted over black which was honestly so hard to see and/or drive at night. Only one of them was damaged and had to be repaired. I had two different looking headlights at the end of the process; a brand new one and a black painted over one. I took my truck home and Paul offered to take off the paint any day which they did even though it was quite a complicated task to do. I felt very pleased with his work that recently when my partner crashed his truck I directed him directly to Paul and his team, currently waiting to see the results. Definitely recommend CARSTAR EMW.
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August 2023 by ‘
Excellent work and communicated with us so well. They asked if we wanted the car a day early, or if they could keep it one more day to tweak the color match because they wanted it to be 100% perfect. Still the choice was ours. I recommend getting work done here!Services: Painting
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August 2023 by Jim Manning
Whole experience was painless, they took their time and the job was done as factory. Paul was very accommodating, and went beyond what the job presented.Services: Painting
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July 2023 by Praveena Lal
Quite satisfied w/car repair. Was pleased that body work done before estimated date, 3 days earlier, saved up on rental feesRecommend their service highlyAAA approved as wellThank youService: Body & Trim
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June 2023 by Barak Albeg
The work was done quickly and to a high standard. My car was ready in just few days, and it looked new when I picked it up. I got noticication during the process and Paul was available to answer the questions I had.Service: Body & Trim
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June 2023 by Joe S.
Paul is reliable and his team does excellent work. I keep smashing my car and he keeps fixing it.
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May 2023 by Thomas B.
Paul was always easy to talk to, and he explained what he did with the car well. I was impressed with the fact that they keep you updated by sending you text messages. Letting you know their progress and their potential finishing time put me at ease.When you get to the place, you sort of wonder how they can do what they do because the parking lot is always full of cars. I guess waiting to go in and cars coming out, and it's such a small tiny lot. But they get a lot done there.Every time I came or called, Paul who was very cheerful and informative with me. He wants to give his customers the truth, good or bad.I felt totally safe and money well spent, and I'm glad that he was recommended to me, and I can see why he gets five stars here on Yelp.I didn't get to meet the rest of the team, but I would thank each of them who had a part in fixing my car. The big surprise was when I went to pick it up and they had detailed the outside for me. It's shone like a brand new penny.Thank you to Paul and the team for all the hard work and upfront information about the progress of my car.
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May 2023 by Sonya B.
Dear Paul,So I'm wondering why it seemed that you were being so rude this morning. I work in the service industry and I personally would never communicate in that manner towards any customer. I want to know what is your reason honestly? I think it's fair to say that we were asking questions that we generally wanted answers on but you just seemed annoyed when we asked and answered in a way that came off very condescending. I'm no expert, but if any part of damage is from the collision, and insurance would pay for parts/ labor, why would you refuse to fix a part of it? Is it some kind of scam? We're all human and may have some bad days but here's a friendly reminder to not project that negativity towards your potential customers!! It's not what you say, it's HOW you say it.
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May 2023 by Bob Whalen
I was refered to them by my insurance company for a broken mirror cover. I originally took it to a Honda dealer for an estimate. They wanted to replace the whole mirror for about $1600.00. Paul was able to order the cover and repair it for less than my $500.00 deductable. It looks and works as good as new.Service: Body & Trim
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April 2023 by Bhearduunherd Troy
With knowledge and expertise, they were willing to speak at length so that I understood the catalytic converter replacement process as much as I wanted to. Replacement successful. Worked well with insurance - helped make it go well.Service: Exhaust
