The CVS Pharmacy on Solano Avenue in Albany is a compact and welcoming store that feels local and is easy to navigate. Customers find it a great place to get prescriptions, with many noting the excellent and hardworking pharmacy team. The pharmacists and their support staff are consistently described as kind, caring, friendly, attentive, and excellent. They go out of their way to help, smile, and love what they do, working tirelessly to fill prescriptions, answer phones, talk to customers, and give vaccinations. While the pharmacy is acknowledged to be busy and could be better staffed, the team manages the high stress very well and tries their best to attend to every customer. The store itself is quite accessible. The staff are generally friendly and polite, offering help where they can. Some customers note the checkout experience can vary, but appreciate practical considerations like being asked if they want the famously long receipt. Compared to other chain pharmacies, waits here are often shorter and prescriptions are reliably ready when notified. Overall, this CVS represents the best of a local pharmacy for the community.
Shem is always helpful and keeps things at the store running smoothly.
March 2024
They worked hard to find the antibiotic that originally hadn't been in stock.
February 2024
My wife has a life long chronic illness and we depend on several medications to manage it. The pharmacists, Farrin, Dina, and their support staff, work tirelessly to fill everyone’s prescriptions. They are kind and caring. We are very lucky to have them in Albany / North Berkeley. Please be kind to them!
