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September 2024 by oliver saunders
Didn't take my truck here but i broke down right Infront of their shop and the staff came out to help me try and diagnose my issue. They also allowed me to sit inside out of the sun and use their phone charger while a waited for a tow truck. great guys.
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September 2024 by Daniel
Great service and the staff is very friendly and trustworthy
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August 2024 by Ariel Benavidez
Very knowledge and the most important of all very honest, highly recommended.
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June 2024 by Justin Piercy
I'm on my second car that I've had maintained at AutoPlus. The first was a VW, now it's an Audi. Ali and Naem are always a pleasure to deal with, spend the time to explain what's going on with my car and are honest in their pricing. More businesses should take note in how to prioritize customer service. This will continue to be my go-to shop indefinitely.
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June 2024 by Black Santa
I was referred to this company by a close friend of mine who gets work done on his cars all the time at this place and I just wanted to let you guys no it’s the real deal they are honest and upfront about everything I got my car back and I love the work they did I can’t even tell it’s my car drives like a dream if your having problems with your Audi I’ll refer them as well nice work and fast
Thanks Guys I appreciate it
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May 2024 by Chris Manitsoudis
I brought my 2017 Audi a4 Quattro for an oil change and transmission fluid exchange. Ali was very knowledgeable and quoted me a very reasonable price. I picked up my car and am extremely happy with his service. I will be returning for my next oil change.
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May 2024 by Jason Asuncion
5 stars for AutoPlus. I've trusted Ali and Naim for over a decade having moved from New York with our family vehicles and will continue to service our fleet at their shop, despite having moved down to the California central coast! It's a testament to their expertise and customer service.
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May 2024 by Ben Richardson
When I locked myself out of my running car by their shop, they helped me get back in without damaging anything or needing to call a locksmith. When they sorted it out they graciously declined my offer to pay them for their trouble. Good group of people.
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February 2024 by J Wong
Been here about four times for a check engine light. The first time I was charged 1600 for random things like my e brake won't work and a hose that supposedly was leaking. I never received a call saying that they were going to replace these parts or even touch these parts. The second time was because when I picked it up the light was still on so I dropped it back off. Then they charged me another 1600 for parts and told me I had to drive it so I drove it the light came back on again so I took it back to the shop saying they did not fix the problem they charge me for small parts adding up to $300 again no phone call about the parts or when the car was ready brought the car back again saying for parts just replaced everything they wanted to replace and didn't even give me a call saying when my car was ready. I just have to speak up because I keep all my receipts and even the receipts don't add up to what the guy was saying the last time I went which was the fourth time you told me a price because I called him and when I got there the price went up $200 and then he gave me $100 off the price. Then he gave me another $100 off after I got really upset I got back in my car my window wasn't working properly. And my light is still on. for anybody who read this if you go to the place be sure to ask for a phone call before they replace parts and also a call when your car is ready and make sure you are fully aware of the amount they are asking for the work because I've been there four times and I did not receive any phone calls or any notification about when my car was ready and the price changed. I also was on foot and set at the Taco Bell for a hour eating and watching my car sit on the side of the building waiting for a phone call
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January 2024 by Geena Kim
Before hitting the road for a long drive, I wanted to double-check if my car's engine oil was all good. When I walked in, I was pleasantly surprised by the owner's kindness—carefully answering my questions and checking areas I might have missed. I know I'll be coming back here.
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January 2024 by Carmen Gonzalez Murray
My husband and I began using Auto Plus 32 years ago and have not considered using another shop. Their work has been great and their customer service even better, almost like family. I now drive from Oakland to maintain the connection.
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January 2024 by Anthony Lamony
Best Auto repair for Audi and Volkswagen.
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December 2023 by Antonio A.
I was on my way home when my car broke down. I never have driven through Albany before. I wish I could make this up but my car broke down right on front of this shop. I saw Mr. Naim talking to someone when I approached him and explained what just happened to me. He calmly got his equipment and did a quick diagnostic then and there. He told me what was most likely the problem and asked if I wanted to leave the car at his shop. He was very polite and professional. I agreed and had someone pick me up. The next day I got a call from Ali and told me my car was ready and all the services he did. I was so pleasantly surprised at how quick they had fixed my car! I guess it was a blessing my car broke down at this precise location. I honestly didn't know what to expect given the circumstances but Naim and Ali took really good care of me. My car is running great and I am sure to be bringing my car back if I need their services again!
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November 2023 by Pietro Maida
Usually stick with BMW specialty repair shops but a few friends guided me here for complete brake job and oil change. Very knowledgeable, friendly, quick , competent , reasonably priced and most importantly ,honest. All of these things make this my go to place from now on. X5 with m packages which I don’t trust with just anyone. Love these folks.
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November 2023 by Pietro M.
Brought my well loved BMW X5 with M packages to Auto Plus today. Usually I stick with BMW specialty shops but was advised by a few friends to try Auto Plus out. Full brake service (including brake fluid) and Oil change. I am very pleased with the service, knowledge , friendliness, value and timely completion. I will confidently recommend them to all my friends.
