9AM - 5PM
2980 College Ave #1, Berkeley“Amazing service! I've been with Steve and his team for almost 30 years. Yolanda Allen-Hill has got to be one of the most helpful, kind, and patient agents out there. Never overselling services, just great, honest service and wonderful guidance. Any time I've ever called the office, someone is always there to pick up and happy to help. Such a terrific agency.”
8:30AM - 5PM
1250 Missouri St UNIT 305, San Francisco“Great customer service! Erika M helped me look for great coverage within my price range while looking for cheaper alternatives since my current insurance increased. Everything went smoothly and she made everything easy!”
9AM - 5PM
5273 College Ave #101, Oakland“Kelly Wright and team always made the insurance process so easy! I recently moved to Washington DC and they made the transition very fluid by suggesting agents in my area. Thank you for everything!”
9AM - 5PM
2489 San Pablo Ave, Pinole“Lino and his office staff have been wonderful. Any of our insurance needs have been dealt with seamlessly. Claims processing is easy and even recently it was simple to insure our son’s French Horn. Great agent and office.”
9AM - 5PM
556 Castro St, San Francisco“Moved from a different state and this was the second agent I was reaching out to ..they won me :) - nice , easy process, communication and transferred made quickly.”
9AM - 5PM
1333 San Pablo Ave Ste 101, Pinole“This review is truly over due.
First off, let me just say, it is so refreshing to have an actual person on the phone for once. I must say the staff here are friendly and very knowledgeable.
I called with a few questions about different policies and quotes. The agent Dana, that helped me was very kind and patient. She took the time answering all my questions and made sure I didn’t need help with anything else. It was a was truly a pleasure speaking with her.
I wish more customer service was like this. With every good customer service I know there’s definitely an awesome boss behind them. I will be referring my friend and family here for sure. If you’re looking for an insurance company look no further. I hope your experience is just the same. ?”
9AM - 5PM
2150 Shattuck Ave. #410, Berkeley“We have been insured by Gary Eason's office for over 30 years of great service! They are responsive and offered good help for updating my car insurance as a second vehicle car.”
“Janet Lin’s office has been amazing in helping to manage my insurance policies over the last few years. Everyone on the team is extremely knowledgeable and helpful. When I bought renter’s insurance in 2020, it was a smooth process, and I was given advice on what was a reasonable amount to cover given my possessions moving into my first apartment. I appreciated that I was not pushed to buy renter’s insurance worth more than my belongings and was guided on what would be best for coverage purposes. When I moved to Virginia and needed car insurance, Janet Lin’s team made the transition seamless in getting my information over to an agency in Central Virginia who could help insure my car. I was impressed by thoroughness of information transferred to the point that there wasn’t much I had to provide to the Virginia agency to get set up. From my experience setting up renter’s insurance (in the past), car insurance, and life insurance, Janet Lin’s office has been nothing but helpful and caring for each client’s best interest. The collaboration between each team member and how they leverage each other’s strengths to the team and ultimately to serve their clients is unique and not something I have seen to the same level in other State Farm agencies.”
9AM - 5PM
2025 Rose St #100, Berkeley“I’ve been a client with this office for several years, at the recommendation of a good friend. Bethany has been very helpful in explaining all my policies, thorough and able to answer all of my questions. Her follow up email after our phone conversation was super helpful. This is a great office!”
9AM - 6PM
454 Appian Way F, El Sobrante“My experience was excellent. I received prompt response and great care from Mr. Mohammad. He even made me laugh in a time when I was upset due to not having insurance coverage for my vehicle.”
“To be honest I was upset about an auto insurance increase and was talked through all the details with Philip. He really eased my mind by explaining industry wide changes in a clear and concise manner which made me realize I was getting top flight coverage. Philip really spent a lot of time with me and I appreciate it!!”
“I have made several trips into the office recently and Crystal was there to offer her attention and support. Each time she ensured she addressed all of my inquiries and was very friendly while doing so. When I updated my policy she worked with me to get the best rate possible!”
8:30AM - 5PM
1920 San Pablo Ave, Pinole“From the moment we met I felt right at home and relaxed as if I were with family. This may not seem like a big deal, but for someone who still believes in good old-fashion values, it goes a long way in my books. Thank you for the best in class customer service!”
9AM - 5PM
23 Orinda Way Ste 304, Orinda“I got great customer service from Cat, she quickly quoted us a great price for 2 vehicles with full coverage. We hope to remain with State Farm as long as we are driving. And may God bless them!”
9AM - 5PM
4222 MacArthur Blvd, Oakland“Carla and Jain have been amazing to work with, they are knowledgeable and extremely professional, aside from having answers to my questions they anticipated my needs and are always there when I have needed them with their friendly disposition. Their customer care approach made my move to another state feel seamless and easy it really took a lot of burdens of my shoulders I honestly feel like I have a good neighbor looking out for me Carla from State Farm is there!”
9AM - 5PM
1732 Divisadero St, San Francisco“Always great service, kind and helpful. Kimberly was particularly helpful lately as I was trying to dig up old records. These guys genuinely care about their clients. it's really nice.”
9AM - 6PM
2489 Martin Luther King Jr Way, Berkeley“Great service and questions clearly answered. My issue was resolved by Tim in a timely manner. Appreciated his response. Extremely satisfied. Please continue doing great work for your clients as I am one.”
9AM - 5PM
1820 Van Ness Ave, San Francisco“Here’s the deal: We’d been with one agent at State Farm for decades. Then he retired and we wanted a personal relationship with a new agent. State Farm assigned us one whom we decided NOT to choose. We wanted to do research into a local team who could fulfill our requirements for our priories: 1.Excellent service ✅ 2. More than one team member in office ✅ 3.Take enough time to fully explain coverage options ✅ 4.NO up-selling b/c we only want to purchase coverage that is good value and applies to our needs ✅ 5.Last but hardly least, have a user friendly relationship with ALL agents on the team ✅✅
While we were absolutely wedded to our former agent and were NOT looking forward to the change, the Alan Chan team has been a perfect fit for ALL our insurance needs… AND we’re still in the honeymoon phase of this business relationship, even though it’s been quite a number of years that they’ve represented us. Amazing team of efficient, helpful, cordial, smart and savvy insurance representatives. And they’re “young” enough for us to feel secure that they’ll be in business till WE expire. Highly recommend!”
9AM - 5PM
23 Altarinda Rd Ste 103, Orinda“I am so happy with the excellent customer service I received from Sydney and her team. They are very knowledgeable and we’re able to answer my many questions! I am beyond pleased with how patient and friendly everyone was. James and Brenda have been very responsive to all of my insurance needs, highly recommend!”
9AM - 5PM
447 Sutter St Ste 807, San Francisco“Our family have been with Henry for more than 15 years and are very happy with his services. Henry and his team have always been very responsive to our queries and needs. We wholeheartedly recommend him!”
“It is a team of work and unique service. I give you 100% thanks for serving the community as well. This Western Union is located on 21st & 22nd St in San Francisco CA 94110”
“Kamari and Debra are amazing, they supported me and helped me with what I needed. When you go there please work with them.. they will get you in and out!!! Thank you again”
9AM - 5PM
870 Market St Ste 865, San Francisco“This is a great office with amazing customer service. Responses are always timely, explanations are always communicated clearly, and everyone is always patient. They make you feel truly valued and cared for.”
9AM - 7PM
4102 International Blvd, Oakland“I have had my insurance here for a long time. Lupita Diaz is an excellent advisor, she knows about the types of insurance and companies that best suit your vehicle and your finances. They provide very good attention. And they help you obtain the option when purchasing your insurance. I definitely recommend this office.”
9AM - 5PM
11881 Skyline Blvd c, Oakland“I had the best experience with Cathy, she was well educated on the policies, and demontrated a strong sense of patience and understanding as she assisted me with selecting the best policy that worked for me. Thank you!”
9AM - 5PM
1511 Sycamore Ave Ste F, Hercules“I love this office! Great staff. I have been with Al Chen’s office since I was in college. I have renters insurance and auto insurance through State Farm. Very happy with it.”
“Words can’t describe the excellence of this agency.I was completely impressed with their professionalism and customer service, Especially with Genevieve Martinez, she went above and beyond helping me resolve my issues,She is reliable, honest and operate with integrity.I recommend them to anyone, Genevieve always takes the time to answer any questions I may have, and provides me with all the information I need, took care of my insurance needs, Looked for the best rates, Best insurance agent by far. Great communication and trustworthy! Thank you Genevieve. We appreciate your hard work! Highly recommend.”
9AM - 12PM 1 - 5:30PM
10468 San Pablo Ave, El Cerrito“These nice people are also a DMV Partner!Needed to do a title transfer and register a used vehicle. Could not even schedule an appointment with DMV. Drove down to find a line half way around the building. Found Bossa Nova listed as a partner on the DMV website. They took care of me in 15 minutes (And fixed a title issue - signature on the wrong line). No DMV Hell, easy parking, fast friendly service and reasonable pricing. Highly recommend!Here is a list of their services per the DMV website:File for a planned non-operation.For vehicles with Manufacturer Statement of Origin (MSO) or out of state title.New Registration.Registered/Legal Owner Transfers.Registration.Reinstate Registration.Replace Plates.Replace Registration.Replace stickers/tags.Replace Title.Title transfers.”
“If you're looking for an auto shop that feels like home, look no further than Max Auto Services in Albany, California! I’ve bought two cars from Max—one Ford and one Toyota—and I’ve trusted him and his team to take care of all my automotive needs ever since.
What makes this place truly special is the atmosphere. From the moment you walk in, you’re greeted with warmth, laughter, and a sense of community that’s hard to find anywhere else. Max embodies the Hakuna Matata philosophy—no worries at all. Every problem is met with a smile, a creative solution, and the confidence that your car is in the best hands.
Max’s team has been with him for as long as I’ve known him, and it’s no surprise why. The shop feels like an extended family, and that welcoming vibe extends to every customer who walks through the door. I’ve had the pleasure of meeting other long-term customers during my visits, and it’s clear that this place is something special.
Whether it's engine reconstruction, body repair after an accident, or just routine maintenance, you can always count on Max for top-notch service at an affordable price. The shop runs like a well-oiled machine—cars come in with problems and leave running smoothly, all while the staff share stories, laughter, and sometimes even a song!
Max Auto Services has been a staple in the community for nearly two decades, and it’s easy to see why. If you’re in Albany and need car service, do yourself a favor and visit Max. You’ll leave not only with a fixed car but also with a smile on your face. ??”