-
February 2024 by Laura Hulse
Loved the service, professional and quality work done on time as promised.
-
January 2024 by Alex C.
Dropped my dad's car off here after it got side swiped while parked. While they unfortunately completely refuse to deal with insurance, the owner is very honest and transparent about pricing and what type of work needs to be done based upon budget. Additionally, they promised a week turnaround and surprisingly, they delivered on time!
-
November 2023 by Shirley A. Stuart
Damage to our 1999 Toyota—broken exterior mirror, wheel well damage, scratches—needed repair. Once again, Albany Body Shop on San Pablo Ave to the rescue. Rick gave us an estimate and did the repairs quickly and at our convenience. They replaced the mirror and repaired the wheel well (instead of replacing the whole rear end), touched up the car, and did a great job at a really good price. Albany Body Shop repaired our car 6 years ago and did a great job then as well. Highly recommended.
-
September 2023 by Wendy B.
Needed to replace a rear side panel on my 2011 Prius. The part was ordered. I brought it in for the work. It was done in no time while I had lunch on Solano. Very reasonably priced.
-
September 2023 by Mando T
Excellent friendly staff. I went in with no appointment for an estimate and Rick was able to help me out quickly and answered my questions.
-
August 2023 by Jonathan M.
You know, I thought the days of local businesses being honest, going above and beyond, and doing good to earn good will and future business were gone. The folks at Albany Body Shop thankfully proved me wrong. We went in after an "unfortunate parking lot incident" left our car with some pretty nasty scratches on one of the doors. The estimate discussion was pretty much that we could just bring them some patch paint from the dealer, who'd have a better match, and avoid the cost and hassle of a much more expensive effort for a lot more money. So, we go get the patch paint and bring the car in early in the morning. We got a call back within a couple of hours. The work on the 7 year old car looked just fine, and while not factory-perfect blended in and was hardly noticeable. I go for the credit card to pay what we'd been quoted, and they gentleman there says, "Nah, you don't owe anything. Come back when you have a real problem to solve." All said with a big smile. To say we were surprised was an understatement! There's not many businesses who think about customer relations this way, and of course I know where we're going if we have more major body work in the future. If you're in the area and need auto body work, Albany Body Shop sure seems like the place to go.
-
May 2023 by Carlos Rocha
Very nice and professional...I had a bid in hand in about 15 minutes..he took the time to explain all the charges which was very appreciated...
-
May 2023 by Lowell S.
Rick has integrity! After going to another body shop my daughter came to albany, Rick advised her and he did the necessary work for a reasonable amount of money...giving her good advice instead of taking advantage of her. First class...and excellent quality work.
-
May 2023 by Lei Pan
Highly recommended! Staff here are super friendly and amazing. I have a rusty screw fixing the license plate stuck in. The staff quickly helped to take it out without any charge though I am willing to pay. Great experience.
-
April 2023 by Dan Pham
I was the victim of a hit and run. Luckily, I got to work with Rick and his team to do the repairs. They are trustworthy mechanics. He treats your car like he'd treat his own and handles all the details with care, so you can feel stress free getting your repairs done. Recommend!
-
February 2023 by Phil W.
I can't express how much I appreciate the fine work Albany body shop provided. Outstanding! Thanks
-
August 2022 by Linda H.
We cannot say enough good things about Lee and Rick at Albany Body Shop. First off, they immediately helped us with a quote that could be provided to our insurance company for our 30 year old Toyota pickup that was hit by an uninsured motorist (we had a very strong sentimental value for the pickup, having bought it brand new 30 years prior). Next they worked diligently on gathering the parts far and wide to repair our truck, communicating with us the progress all the way. During the process, they helped us get the most out of our insurance company that was due to us for the repairs. Lastly, the repair job was GREAT and the costs were extremely reasonable. I hope we never need a body shop again but if we do, we know where we will go to! Thanks Lee and Rick for taking good care of our pickup!
-
June 2022 by Mr. P.
Lee and his crew are AWESOME! I had an unfortunate incident involving my SUV, some roof-mounted bicycles, and an overhang that I momentarily forgot existed. I decided to do most of the repair work myself to try and save some cash, but had a pulled rivnut in the roof that I couldn't fix without specialized tools. I called Lee and he told me to come by the same day and he'd look at it. When I get there, he offers me several options ranging in price for the repair. I let him know I'm trying to save money and do it myself and am not concerned with the cosmetics as it will be covered by the new rack. He has me pull in his shop RIGHT THEN, gets his buddy with the grey beard (didn't catch his name), they haul out their tools and fix it ON THE SPOT, all while having the kind of casual automotive banter you'd expect from folks who have spent a lifetime in this industry. And then he charges me *almost nothing* for the repair. I couldn't be happier. I was able to drive home and complete the repairs on the same day! I'm stoked that this kind of place with down-home personable service still exists in 2022. Thanks guys!
-
May 2022 by Tara M.
I highly recommend Albany Body Shop, they are courteous, prompt, honest, professional, do quality work and are competitively priced. Manager Rick Crenshaw is a gem: very helpful and responsive, great customer service overall. He even buffed out a minor paint scratch at no charge. A wholly unexpected surprise in this day and age. I will be going to Albany Body Shop exclusively in the future. I am very pleased with the services there.
-
May 2022 by Larry M.
Rick was very helpful. Needed a replacement driver side mirror and he was able to accommodate. He ordered the part and also color match/painted the mirror to the van. He installed the mirror and very happy with results. Glad we went here for the repair.