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March 2024 by Galya Castillo
Nice and easy. Love this location, organized, clean, and excellent customer service.
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March 2024 by Whale's Cell
Best MEAT COUNTER EVER!
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March 2024 by Ivan A
Worst Chinese WOK services I ever have.
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February 2024 by Anna Mazhara
Alamo SW has great selection and nice stuff
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February 2024 by Katya Sullivan
I like it here :)
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February 2024 by Anna
Clean and nice. Yes it has changed ??
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February 2024 by joe g
Dirty and rude. No it has not changed
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December 2023 by Chau Simon
✌??? ?
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October 2023 by Willy Rose Castleman
This Safeway--and possible all Safeway stores-- routinely charges illegal amounts of tax on taxable items. Yesterday, I was charged 14.27% tax on a 750 ml bottle of tequila ($1.14) for which I paid $7.99. The official sales tax rate for Alamo, Contra Costa County, California, effective July 1 2023 is 8.75%.I used a Safeway store coupon for this purchase, which I had received in the mail. The coupon specified $5 off on a 750 ml bottle of wine or spirits. State tax law requires store coupons to be applied BEFORE tax is computed. The checker failed to apply the coupon. When I pointed this out, he applied it at the end, and it was taxed by their system.I went to the service desk for assistance. The employee who came over, an older, diminutive woman with a gray ponytail, tried to make up stories to excuse the error: she claimed there were other taxable items on the ticket when there were NO other taxable items there, refused to consider that the checker had made a mistake, insisted that their system was correct. When that didn't work, she became abusive and treated me in a rude, condescending, insulting, and dismissive manner. She told me to leave the store. When I asked for her name, she at first refused to give it and walked away. I confronted her, and she finally said her name was "Debbie" (if that can be believed).Is this how Safeway allows their employees to treat their customers? I hope the knowledge of this incident will alert shoppers to the abuses of this company and act accordingly.
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May 2023 by Ted Giraldin
Really nice Safeway! They have everything here! The cheese counter selection is as big as some cheese shops I’ve seen. This one puts the super in supermarket!
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April 2023 by Kelvin T.
I love this Safeway. I make a weekly pilgrimage here. Produce and meat departments are solid. The bakery can have its challenges which is why we tend to get these foods elsewhere. Case in point: our hollow pie this evening.
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April 2023 by Steve W.
Last week I purchased a rotisserie chicken that was advertised for the Friday special price of $5.00, when I got home I noticed that I was charged $8.99. I drove back to the Alamo store for a refund of $3.99. The customer service agent told me that several people had complained about the same thing (perhaps she should have notified management of this problem). Yesterday I bought baby back ribs that were advertised at 2lbs @ $5.00. I was charged 21.11 for the package of ribs, the price difference was over $13.00. I told the Safeway employee that I should probably shop elsewhere because I keep getting overcharged. She stated very defensively that she was not the one who overcharged me. This Safeway overcharges for advertised products on a regular basis. Perhaps a visit from the dept of weights and measures should investigate the matter.
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April 2023 by Jeff Levy (Nitrous)
Everytime I go here, the checker tries to overcharge. My wife bought two cabbages and they tried to charge her $17!!!! It was marked as 0.39/lb or $1.79. I called customer service to complain, and the woman who was the customer service manager was extremely rude and lied to me, saying we needed a digital coupon to get that deal. My wife had taken a picture and there was nothing stating the need for a digital coupon, only a member price and we are members. The service manager continued to argue about the need for a coupon, completely lying to me and being rude. This is not a good place to shop. Beware of them trying to overcharge you. On another occasion, they tried to charge my father-in-law $50 for a bottle of wine, which he didn't buy. He's visually impaired and he didn't notice the extra charge. We had to go back and speak with the manager, who reviewed the video and agreed with us- we got a refund, but it was a waste of our time, and aggravating. I don't plan to go back.
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April 2023 by Bambi Yeley
It's always nice at my local store. We have been going to it for over 30 years. Not going to change now.
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March 2023 by Sharon Henagar
Safeway Alamo ca has alot of choices since the expanded the meat and spirits selections.
