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December 2023 by Akiko I.
Came to pick up Covid test kits when the pharmacy closer to us were out. The employee behind the counter greeted us when we walked in, a first for me for a national convenience store chain, and was patient as we chose not 4 but 3, yes 3 kits from the less expensive stash. He was nothing but friendly and quick.
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November 2023 by Paige Katherine M.
When I went to Rite Aid there was an employee that told us to stop playing around we accidentally knock something over but we picked it up right away. We said our apologies and when we were in the card aisle trying to find a card for Christmas for my friends mom when he keep stalking us and would not leave us alone when we looked over the video footage because we were talking videos of each other and then told us to leave.when we were leaving he was being extremely rude to us, and laughing at us and telling us that she is going to look over the video footage and look at us when we were literally in the card aisle standing there looking at videos and looking at cards for my mom, this employee should be fired. He also told us that we should never go back. this guy got problems.
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September 2023 by S P.
I had to switch all my prescriptions to CVS across the street as the pharmacy has poor knowledge on drugs and the communication with the pharmacist and pharmacy technician is impossible. Due to the plexiglass protections barriers between the customer and pharmacy staff it makes it difficult to speak to the staff about prescriptions. Customers have to yell out there personal health information in order for the staff to hear them. There are HIPA regulations and personal health medications is private and should not be heard by the customers standing in line. CVS across the street does not have large pexiglass barriers and it makes it easier to communicate private information. Also, the pharmacy at CVS take the time to talk to customers about the prescriptions, ect. The staff at the front of the store are wonderful and have always been good with customers. However I depend on the pharmacy to be professional.
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September 2023 by joan ansell
why can't I talk to a pharmacist on sunday???
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July 2023 by Andrea S.
Don't get your vaccines here. They won't have it in stock. This was my "go to" location for the Covid vaccine, but today when I arrived for my scheduled MMR vaccine appointment, the pharmacist was surprised because they don't have any in stock. She said that the Rite Aid online scheduling tool is not synced to their inventory, so customers can schedule a vaccine and show up expecting to get their vaccine, and then the store doesn't have it in stock. What a total waste of time. How can a pharmacy even call themselves a pharmacy if they set an appointment and then don't have the inventory? It's completely unprofessional and amateur. Go to CVS or any other pharmacy -- they have their appointment tool and inventory tools synced. Pharmacist was unapologetic as well -- she just shrugged. So dark ages. It's such a basic concept to have in stock what you set an appointment for customers to come in for. Rite Aid needs to get with the program.
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June 2023 by Jo Ann Semas
Rite Aid is very convenient to my home and I’m provided excellent customer service.
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May 2023 by catherene mcdonough
Rite aid in Alamo is very well run and a nice place to shop ! I would rather drive there than use the CVS in our neighborhood on Tice Valley Blvd. I wish Rite aid was still in our neighborhood but Alamo is not that far.
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March 2023 by YoYo Zhang
A great and convenient store to visit and friendly staffs!
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February 2023 by Hilarie L.
Pharmacist is rude and unprofessional. Store manager also provides no customer service.
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January 2023 by mike lippitt
The Alamo Rite Aid has been our "go to" pharmacy for the last 20 years. We get great service and feel very cared for. We strongly recommend it to folks living in Alamo and Danville.
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January 2023 by Aidyl C
Nice store and people are friendly.
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January 2023 by Jake L.
Absolute worst pharmacy ever! Ever since the San Ramon pharmacy closed down for repairs this place has screwed me multiple times. I had a medication refilled on Friday and it being Wednesday of next week, I still can't get it! They lied and told my doctor I got a early refill but it was for a different medication. These people really don't care about you and I understand, how could they.. but I need this medication! Just explain to my why I can't get a refill instead of just telling me no and we could have figured this out a week ago. If you have to change to Alamo since San Ramon closed, find a different pharmacy!
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October 2022 by Debbie F.
I've had 2 Covid boosters here now. Pharmacist gives painless injections. Easy to schedule your appointment online. Store has a rewards program worth enrolling in. Don't miss the Thanksgiving sale! Lots of really inexpensive gift items. Helpful staff and of course who doesn't like the ice cream counter in the store!
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June 2022 by Kelvin T.
Dr. Hisha Vuong is the registered pharmacist here, and I think she is so good at what she does. I send my patients to this location because of her. Dr. Vuong is calm under pressure, she knows her medications. I have trusted her with my own family for vaccine administrations.
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December 2021 by R F.
If you would have asked me before today I would have given this pharmacy five stars, however, I was shocked at what I saw today. A young man brazenly walked in with no mask and went directly to the pharmacy counter. I had to wait from a distance , because as we know, Covid cases are spiking again. He went on talking to the pharmacy staff for five minutes before they finally asked him if he would like a mask. He said no thanks and got to go about his business. I am SHOCKED that a pharmacy of all places is not enforcing the law of wearing masks indoors. There are immunocompromised people going to that pharmacy. I feel like they should insist customers wear masks or refuse to serve them. Most businesses do just that so for a pharmacy not to is absurd!
