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March 2024 by Michele Henry Obrochta
Excellent service
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November 2023 by Elias Kaniaris
Worst pharmacy in history. Rude. Hung up phone. Will not replace wrong medication they provided.
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November 2023 by GrkVzla
Worst pharmacy in history. Rude. Hung up phone. Will not replace wrong medication they provided.
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June 2023 by Laura T
Good selection of items. When i went to check out, there were no cashiers. There was a weight problem trying to get out another bag. The cashier came and counted my items. She did not count anyone else's when the same issue occurred. She was treating me as though i was stealing; it was humiliating.
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November 2022 by Joel Gibbs
I go to CareLink in Tice Valley area of WC now. Strongly recommend. Moved into area & tried this place for 6 months but pharmacy staff incompetent or untrained. Systems so screwed up had to wait 40 min on phone before talking to person. Faster to drive there & wait 20 min in line if I have problem. They messed up my Rx's & insurance constantly. All chain pharmacies cut back staffing so much they can't keep up & can't train staff. Most insurance you can go any place. Highly recommend you find mom & pop pharmacy. They're out there, they remember your name & prescriptions, rarely more than one person in pharmacy and they run efficiently because that's all they do.
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October 2022 by Barbara Lillich
CVS in Alamo California is trying so hard to train people to use the self checkouts. It has gone from being a consumer friendly place to a frustrating, alienating experience. Clerk turnover has become outrageous. I never see the same face anymore.The poor clerk on duty has to constantly come and try to help people who are having problems with the machines. They no longer have people behind the counter, offering traditional. check out services
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September 2022 by Scott H.
I was in and out in less than a minute. Needed to buy some bottled water. Picked it up, walked over to the self checkout, checked myself out, and done. Didn't have to interact with a single person. Convenient parking. No complaints.
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July 2022 by Joshua K.
We've had nothing but great service here by the pharmacy staff. They're often inundated but they always maintain a very professional attitude. It's a pretty tough job when you have customers who want their medications asap but often there are insurance issues, doctors forgetting to send prescriptions. I just hope customers can be more understanding to them and be more kind.
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May 2022 by Denise Freeman
Service has been terrible over three visits spanning two months. Not enough help and the help there is rude and abrasive. Rite Aid is better.
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April 2022 by Charla Gabert
What would it take for you to provide the 8 Medicare-covered COVID at-home antigen tests?! This was supposed to be effective April 1. Get on it. I won’t be coming here for any reason in the future.
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April 2022 by L. H.
Went to the CVS Pharmacy on Danville Rd. in Alamo for a Covid booster shot. The vaccine station was filthy. The table in it had unwrapped cotton balls sitting on it along with used rubber gloves and unwrapped bandaids. that were unwrapped. I spoke to the pharmacist about it and he was rude although he did send an assistant who spent less than 15 seconds 'cleaning' it. Ended up walking out without my shot.
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February 2022 by Darren C.
This is the WORST run branch of CVS Ive ever encountered in my life. I went in last week for 3 reasons: to play the lotto machine, to buy a 12 pack of coors light, and to buy perrier water in ANY size: The Lotto machine was out of order, there was no coors light other than 6pk of bottles in the fridge and the only perrier in stock was lime flavored (?). This store is run by idiots who couldn't care less if they get fired so they treat everybody with a "meh, who cares" attitude. I now go to the Rite Aid literally a few hundred yards away for classy, clean service by professionals who enjoy their jobs...DO NOT WASTE YOUR TIME HERE!!!!!!!!!!!!!!!!!!!!
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January 2022 by Andrew P.
I have given this pharmacy a chance time and time again. When a customer goes to the pharmacy they should be handled with a certain level of care and professionalism, I received neither. I was denied a medication due to not having identification (I understand that part) what frustrated me was the attitude of "well then you aren't getting it". I have been on this medication for a year and without there are serious medical problems. Beyond frustrated and hope they never receive the service they provide. I hope when they are in a severe amount of pain/discomfort someone provides them with options not just a "matter of fact, no"
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December 2021 by Sasha O.
The staff here are rude and completely unknowledgeable. Only good for reading labels. Not sure which website these pharmacists bought their accreditations from.
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November 2021 by D C
GEORGE, at the Alamo, CA CVS has made me afraid to shop in the Alamo CVS. His behavior was not only rude and disrespectful, but threatening. George made me fear for my safety. I will not be shopping at CVS where they employ men who bully women to work. I never thought I would be afraid for my safety to shop at CVS in Alamo.