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“My son just bought a new mountain bike here and we were extremely impressed by our experience with Adam and Scott. They truly know how to treat customers and they were super knowledgeable and patient. Thank you both for exceeding our expectations!”
“After shopping around online and in local stores, I made my way to Big Dave's Bikes and couldn't be happier. I walked in with a bike in mind and after some questions were answered, I was out the door with a brand new Trek. I haven't had a new bike since I was a child and it felt great walking out of there after some amazing customer service.”
“Purchase your bikes here. Lifetime yearly tuneups and just in time service. As I was riding out I hit a bad sidewalk and popped the tire. Walked it back to the shop. They did a quick tube replacement and set me back on the road. Thanks for the great service.”
“Vic works on Electric bikes and he is reasonably priced. What another shop told me no one else would do Vic fixed it in less than 30 minutes. I am very happy with the work he did on my electric bike.”
“I can't say enough good things about Chris Robinson & Robinson Wheel Works! I've been around bikes & bike shops my whole life and this is a unique experience. From the bikes on the floor, to the thoughtful selection of parts, the TV with race coverage in progress, and the espresso machine on the workbench, it's immediately obvious: Someone who knows and loves bikes works here.
Chris is a wealth of information about bike fit, frame geometry, ride qualities, wheels, components, etc., not to mention the bike industry in general and most everything bikes. He's also a very cool guy, which if you've spent much time in bike shops, isn't exactly the norm. Chris guided me through the design and build of a custom Seven road bike (which are amazing, btw) and the bike is perfect.
If you're looking for a new bike, or top notch service on your existing bike, or a parts upgrade, do yourself a favor and pay Chris a visit.”
“Excellent customer service and honest communication. I don’t come in often, but they make me feel like a long time customer anyway. Thank you Jesse and sorry for the headache;) Highly recommended.”
“I bought my Specialized levo mountain bike at Encina bicycles shop. They are connected with Clayton bicycle center. Both places are fantastic. The store service people are very friendly and very knowledgeable. I especially want to thank Jeff and Joey. Those guys are awesome and they let me try out different bikes to get a feel first. When you buy a specialized mountain bike they cover the service labor cost. I had my first service done at the Clayton bicycle shop and they did a fantastic job. They go above and beyond to make sure you are taken care of. It was the first ebike I've ever purchased. I have back, neck and knee issues so they guided me to a full suspension e-bike, which was definitely the way to go for me. I can finally get some mobility and freedom, while exercising easier with less pain. Remember to ask if there are any specials going on and you could get a good discount. Also take advantage of the Contra Costa County Ebike rebate on 511.org contra costa county to save some additional money on your ebike purchase.”
“I have been biking a significant amount getting ready for a bike trip. Something didn’t sound right on my front tire/hub. Love this team - found it, fixed it, and quick turnaround!!!”
“The biggest in stock selection of Smith sunglasses I found in the area. It was great to be able to try a few different models instead of ordering them online hoping they would fit me.
The staff was very helpful and didn’t rush me through trying them on.
Bought a pair of the Smith Ruckus and love them!”
“Doug converted two comfort bikes for us in 2016. We have almost 4000 miles on both. We have had only very minor problems with the bikes. We now live in Oregon but we still consult Doug whenever we have questions. He has been very good at responding to any questions and giving his advice. We are really happy with his service. We highly recommend him.”
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“This is a professionally run neighborhood bike shop. They did a fantastic job with my Lectric XPress, communicating with me and with Lectric throughout. I'll be a regular customer.”