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April 2023 by Carol C.
It has been over eight years since I last did a review of this Safeway. It was nice when they first opened. I decided to lower the rating to just okay. (3 stars) Even though this grocery store is closer to my home, the store is crowded, and my shopping experience here is no longer an enjoyable one. It has become a chore. Part of it is I have gotten spoiled to shopping at another grocery store on the other end of town since seven years ago. Said store is in the Bridgeside Shopping area. I only come into this Safeway for convenience. Customer service is good - friendly, but I am too old to walk through a larger store. It has been overwhelming for me to walk down the aisles.
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March 2023 by M. W.
Customer service at deli section need improvement. Store staffing, produce section, meat/seafood section are nice.I went to the store around 4pm. There are a few slice of pepper turkey at the counter. I asked if she have more on the back. The staff responded to me that's is not on sale. What? Pepper turkey is on sale this week. I left the store and place my online order at Southshore location.
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March 2023 by Romy I.
This Safeway like most American grocery stores would be best off removing most of their proceed food products as they're pretty bad for you and don't even taste good. The produce sections of Safeways is usually it's saving grace but this one is wretched, and the strip mall it's located in is bleak! It's always shocking what food people are buying especially for kids here. Luckily it's the Bay Area so there are nicer grocery stores but it's a shame since produce is so good elsewhere and this entire shopping area could have been a beautiful Main Street with bike paths and parks. Sadly they turned it into a strip mall
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January 2023 by Lee D.
Sometimes it just blows my mind when I realize that I have not written a Yelp review on a place I frequent so often. Quality/Quantity - Hit or miss. This was our favorite location, not sure if there were management changes in the past...? But their out of stock conditions have increased.This location also has all the departments, so it is a one stop shop including a gas station.Atmosphere - This location is the newest/most recently built Safeway on the island.Open 7 days a week from 5am to 1am; Yelp hours differ slightly as they still have their Thanksgiving holiday hours posted.Plenty of mall parking.Service - Okay, not good or bad.Price - Reasonable.Owner Comment - Congrats on your success since 1915 with your 904 locations in 17 states. In 2015, Albertsons purchased Safeway.
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September 2022 by Tiffany A.
I love this Safeway. It's always clean and well stocked. I really like the deli here. Unfortunately the line can be long and slow during lunch hours.
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August 2022 by Kendra W.
I pretty much love this Safeway! It is always well stocked and they have very friendly staff! Plus the parking lot is Farley big so there's always parking! Starbucks location inside of this store that's never bush and also has very friendly staff! Favorite Safeway hands down!
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July 2022 by Eric D.
Nice, bigger sized Safeway located near College of Alameda and Webster Tunnel. The service here is trying. I figure because it's a busy store, the employees have a challenging time providing service with a smile. I saw that they had only two main registers open with long lines of customers waiting to check out. I opted for the self checkout, which was convenient!
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June 2022 by Margery J.
First time doing it all on line. Made it so much easier. However when I showed up to get my stuff it became super confusing. There isn't anyway to contact them to let them know your there and there isn't any online order pick up parking. It all kinda broke down and took me like an hour to get my stuff. Hope they get better at that. Otherwise I love the concept it was great for social distancing and no wobbly carts. Thank you Safeway
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April 2022 by Jay T.
Stopped here to pick up some groceries and fruits while I was at Alameda. It's one of the biggest Safeway store. Very spacious and well arranged. Sunday morning and it was packed. I think I was the only one wearing a mask that day other than the employees. Their customer service is really good. Staffs greets you whenever they pass by and help you out with any questions. Had some hard time figuring out some of the aisles and the gentleman who was arranging the items guided me to the correct aisle. Plenty of checkout counters. But I used the self checkout option. Fast and convenient. Hassle free. It's part of a big complex, plenty of parking, but tough to find one close by!
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March 2022 by Mi N.
I come here every week Friday for the deals they has. Special if u have families this will help alot way for sum people. Stay safe god bless for hard time
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December 2021 by Suzanne B.
Shout out to Harry, on a very busy day, NYE, he did a birthday balloon bouquet promptly and with a smile (behind the mask). Thank you.
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December 2021 by Jazmin S.
I love this Safeway...and perhaps the store has nothing to do with Starbucks but it seems like they need more coverage. Last time I had to wait 20 min to get a simple latte. It was my drink and another drink. Or they need to get train how to make more than one drink at a time. Not to mention that the lady that works here looks like she's always upset.
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November 2021 by Jason C.
UNPROFESSIONAL EMPLOYEES - This Safeway is in a great location with the surrounding stores/shops/restaurants. It has all the standard Safeway offerings you'd expect. The downside I've repeatedly experienced is the employees. I've witnessed them arguing with each other (at the deli), on their phones while on the floor, etc. My guess is they are somewhat protected being union members, but this leads to poor employee performance since they just don't seem to care. This is the closest Safeway for me, so I will still continue to come here, but disappointed with the lack of employee professionalism.
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September 2021 by Melynda P.
Very clean location. Lines are usually under control. Team members are generally nice and offer great customer service
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August 2021 by Scott H.
Unfortunately this Safeway continues to fail to enforce covid-19 safety standards. They're very inconsistent. while most customers are wearing masks, there's no effort to get the customers not wearing masks into masks. No hand sanitizer for customers coming into the store. The only reason they're not getting 1 star is because they do have a person out front wiping down the handles on the shopping carts. during the height of covid-19, this store was grossly failing to enforce covid-19 safety standards.