-
March 2024 by Donald Z.
Walgreen took an hour away from my life today, I wonder what'd they take from you tomorrow? lol - Spend an hour to buy a nicotine patch. At first, supervisor refused to match pricing with Walgreen.com So I returned the patch I just bought second ago and placed an online pick up order before I received my refund recipes. Then the man had me stand in front of his store for 30 mins to just to fulfill two nicotine patch order. And those bad boys are just behind the counter. - Oh, I also forgot to say the first Walgreens I went today literally decided to close 10 mins early for whatever reason. I guess I was lucky that I only needed my patch. Abominable service, banefully employee and manager training.
-
November 2023 by Dana Howard
The manager Edward is very rude and not concerned with customer service.
-
October 2023 by S Foster
I'm not certain if the pharmacy team has changed here, but the few times I've gone to this location to pick up a prescription, the employees were prompt and courteous. I've engaged with the male attendant every time and he is always enthusiastic and helpful.
-
October 2023 by Empathic R.
5 stars for Jaymar at the pharmacy counter. I've had less than acceptable service at this same pharmacy from a female who I won't name (8 days ago). She wasted my time, gas money to come back, and sent me on an unnecessary wild goose chase. Returned this evening, and Jaymar said he thought he could handle it right there, and...get this...he did. I recommend you call before you come and make sure Jaymar is on duty. He's professional, warm, and actually cares about people.
-
September 2023 by Taylor G.
So just to clarify. Walgreens main store, even tho check out can be slow is not the reason for a 1 star. Overall they are probably a 3-4 star location. THIS REVIEW IS FOR INGA. The female pharmacist in the back with a power complex. I am going into surgery in 2 days, I had a minor operation today and my Doctor from UCSF sent in a pain prescription. The pharmacist saw my prescription and took it upon herself to tell me "how I should be taking my medication" despite the intensive conversations I just had with my doctor today. So after some back and forth in the drive thru window I got my head nurse from UCSF to call them and fix it. She called me back and apologized because she also has not dealt with a lady such as INGA. Idk what her issue is. She was refusing to give me my medication until tomorrow. Its 4pm. I dont understand how waiting less than 24 hours to get the same pills turned her panties into a bunch but here we are. There was a nice gentlemen in the window who gave me her name and was not looking to power trip my doctor. I hope Inga is fired. I have been coming here for 2 years and never had an issue at the pharmacy until today. I am in intense pain and she took it upon herself to see that I had an Inga shaped obstacle to my relief. Inga if you read this. You need help.
-
September 2023 by Montana Jewett
I placed an online order for a prescription refill on Monday. Today (Wednesday) I wondered why I hadnt received any texts about picking up at the time it told me to on Tuesday. I went into the online portal for prescriptions and it shows that action is needed and I need to call the pharmacy. I called 34 minutes ago and am still on hold waiting to get told why my prescription cannot be filled. I got so tired of hearing the line about to be picked up and then put back on hold that I called in on another line with my work phone. Let's see which one gets picked up first! My original call is at 35 minutes now and my work phone is at 9 min 50 sec. To be continued..... oh wait, before I was done writing this review the line disconnected from my work phone.
-
September 2023 by Bette P.
The pits. Twice I had appts at the pharmacy confirmed online only to get over there and be told 1st: we don't have that vaccine we will have to order it. 2nd: Uh your insurance won't cover this RSV. Don't let them waste your time.
-
August 2023 by Peter C.
The pharmacy manager Peter Kim refused to fill prescriptions after surgery. When the surgeons assistant tried multiple times to give him information that he requested. He used disparaging comments continued to make excuses and stated "to bad your patient won't have his medicine.". The claims adjustor for the insurance called and he continued to put her on hold for over 30 minutes. He once again was rude and spoke down to the adjustor, She gave him all the info and continued to refuse filling the prescription. A complaint to the manager of the store was made. Suddenly my prescription was filled. This was a purposeful act. Do not use this pharmacy.
-
March 2023 by Joanna D.
James was awesome. Great costumer service and found exactly what I'm looking for! Need more people like that
-
February 2023 by Ultima M.
First time here at this location Parking is easy to find, located inside Webster Square. Store is well stocked and the aisles are clean I noticed that many items are "locked up" to prevent stealing more so than most other Walgreens..... and it is off putting for me to even attempt to purchase one of those items since it takes a while for an employee to unlock the item.. Cashier was friendly
-
February 2023 by Gordon Taras
New coupon system sucks. Search does not find the coupon, you can only find it by browsing, then it takes 10 minutes before the coupon is ready
-
January 2023 by Lyla Bob
On hold for nearly 10 minutes before I was hung up on without ever having the phone answered. Safeway and CVS pick up the phone immediately when you call, if you’re able to use them instead!
-
January 2023 by Hawk Sunshine
Pharmacist rudely ignores you until you leave. Not so much as “I’ll be with you in a moment”.
-
January 2023 by Paidamoyo A.
I was on hold for over an hour when all was said and done. I called SIX other Walgreens in the area in the time these people kept me on hold. I still have no clue if they have my medication in stock so I'm driving 3 hours to pick up at a Walgreens that did answer. F these guys. Why even have a phone if you ignore it?
-
November 2022 by Darrisha Daniel
The employees are always kind and intuitive they’ve revamped the place it looks nice there tho sometimes they have long lines too but I’ve always stood next to kind people with great conversations.
