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April 2024 by WMmedia, Inc.
Came into store about 8pm Saturday night. Except for several occupied chairs on right side, all chairs were on top of tables and fixtures. No place for disabled to sit while waiting for coffee.When I finally received my caramel Frappuccino it was the worst I have ever had. It was made by the skinny brown haired girl with a dark Santa Cruz sweatshirt. I don’t believe she knew how to put coffee or drizzle into the cup. It tasted like water with powdered cocoa and powdered milk. Peet’s gives a choice of whole milk or 2% milk not SB’s fake powdered milk. I have been drinking frappuccinos/frappes for years, esp Starbucks (until I discovered Peet’s). Even McDonald’s does it better than Starbucks, apparently. Both McDonald’s and Peet’s staff are more mature and respectful. If this service is not corrected I will have my bank reverse the charges due to false advertising and bait-and-switch (fraud). Starbuck’s has a duty to properly train and supervise staff. You cannot charge someone for a defective product and service. This is result of incompetent supervisors. I expect my tip back also, and I will not tip anyone at Starbucks in future.
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April 2024 by Steve George
Quick, convenient and friendly people!
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March 2024 by Cristyanity Heartscherry
Of all the Starbucks this one is my favorite. The staff is friendly and helpful. They welcome a dog-friendly atmosphere and usually offer a pupsicle treat whenever my dog Tunchie is with me.Dietary restrictions: They offer milk alternatives like almond milk or oat.
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September 2023 by Debbie R.
Met friends for coffee and at around 8pm the employees kept turning down the lights and eventually turned most of them off even though closing time was 9pm. Was very awkward. we left
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August 2023 by Juanita Bautista
Lots of people so you know it's
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July 2023 by Amy M.
I have to say that i had pretty mediocre expectations but still was a bit disappointed with how my order came out.I had ordered a frozen pineapple passionfruit lemonade and i got a regular pineapple passionfruit lemonade. I even pointed out the drink on the menu above and they confirmed with me the whole order. I ordered a water without ice and got a water with ice? When i ordered, the cashiers were all busy talking to their friends in line behind us and to each other that they barely paid attention to my order. I don't mind chatter amongst coworkers i mean it's natural, but at the very least i expected my order to be correct :')The starbucks is barely filled with anything either, no pastries are displayed and there are barely any chips or other snacks available. I initially tried to place an order through the app but then it kept saying this location was not offering some of their promotional drinks.I have been to multiple starbucks, but this one is just so unorganized and the staff is very uncoordinated. The area it's located in is very nice and they do get a little business here and there but honestly there were only a few people in line and they just weren't satisfying most people it seemed like. I hope that in the future this location can improve on the service and food/drink allocation.
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April 2023 by Pedro Ramos
Lazy employees the outside is a messy they are serving you talk to others employees what happens to customers come first no customer no checks simple like that
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April 2023 by Aradhya Bhatnagar
Very Nice Place, Very Courteous Staff , Awesome Coffe
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March 2023 by Tiara B.
Visited this Starbucks location in Alameda before going to the beach across the street. There was a short wait time to order my drink and the staff were very friendly. Since I went later in the evening, the wait time for my drink was a little long in my opinion due to one person making all the mobile and in person drinks. Overall, this location had a good amount of indoor and outdoor seating for customers. I will most likely visit again when visiting Alameda.
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March 2023 by User L
Only giving it a 5 star review because of the barriers Ryan, he is super friendly and will greet everyone and remember you if you’re a regular. He makes the place feel very welcoming! He is awesome
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March 2023 by SINCHYINVEST US
Nice, friendly and clean. Highly recommended.
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February 2023 by DubR C
Barista Daisy and crew tonight were so friendly and welcoming! Delicious drink made exactly the way I like it. I don't come here all the time but I probably should. Baristas are always nice here.Parking: Plenty of parking.
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February 2023 by Katrina F.
I always utilized the order ahead feature on the Starbucks app. It keeps my drinks, hot/cold and ready to go when I am ready for pick up. My partner was finishing up a fours volleyball meet up on Alameda Beach so I was picking up a couple drinks to keep us hydrated in between games. The baristas were quick and efficient. The ambience and aesthetic of the place looked very clean and presentable. This is one of my regular coffee shops on the island and they don't disappoint.
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December 2022 by Kevin Knutson
This location is always busy but still gets my order right and fairly fast. Bathrooms need better attention, and so does lo by at times.
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December 2022 by Tabatha T Johnson
I really love this place the people that work here are so nice and they call me by my first name all the time like I work
