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October 2023 by Muneer L.
The dont clean car well Service very badIt's not worth 1$ Specially from inside I don't recommend it at all
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September 2023 by William Fitzpatrick
I have lived in alameda for going on 10+ years. And have been to this car wash many many times. I have the say the quality of the wash has gone down hill considerably. In the bast you could count on the outside being clean and the inside well vacuumed and wiped down. My last visit there was still bird poop on the roof and window. The doors and seats still had smudges fromThe kids sun screen. This could have easily been wiped off. And in the past would have been. When I brought it up they said it would be an extra charge to have what you expect to be done when you pay for a car wash. I was not asking for a detailed new car clean. But the basic wash, vacuum and wipe down. I did not receive that. Very disappointed. And this is not the first time it was a poor cleaning.Will be taking my business elsewhere from here on out.
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September 2023 by Rick Mesler
This is a good car wash, you don't wait long and my truck always looks good. Bring a ten dollar bill or a fiver for the guys wiping your car down
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September 2023 by Monik T.
These folks are great! I have been coming here for a while, but feel like I need to give extra props for the outstanding work they did getting my ride back in shape after a tough burning man experience. Thank you! Thank you! Thank you!
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September 2023 by B. G.
I can attest to the poor reviews. I'm sitting in the parking lot typing this bc I'm seriously annoyed. The first time I came here, all was pretty good and I thought I'd be a repeat customer. Nope!!I don't know the name of the guy taking the orders, but he had a bad attitude. I go to pick up my car and see that he up charged me for a "large SUV." I have a Kia Niro, which is NOT a large car or SUV. It was just him being a jerk I assume. I saw him and pointed at the large SUV that they were cleaning and stated, "that's a large car or SUV."I get into my car and see they've missed so many spots that a basic wipe down would take care of.
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September 2023 by Litzy D.
This place sucks. They don't clean shit 38$ for them to not put some elbow grease into wiping down the dash is crazy. I had garbage in my side door pocket and they didn't take it out nor did they throw multiple empty water bottles away like bffr. I had two car seats and they couldn't move them to the trunk to vacuum? Don't even get me started on the vacuuming. Tell me why I found crime still in the back seat smh. Thought this place would be bougie, considering it's in alameda but they literally sucked ass. THIS IS UR SIGN TO NOT WASTE UR MONEY I stg I'm not a hater they literally just sucked also my car from the outside- dirty asf
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August 2023 by J H.
My favorite carwash with a view of the beach, looking toward the other side of the Bay. Nice to relax on one of the outside seating areas and get some sunshine. They're usually quick on the weekdays and do a terrific job.Nice that they offer a senior discount that I include in tips to the onsite staff members. It's well worth the value as it'd take me all day to do what they do in less than 45 minutes. Always a stop when I'm in the area shopping, sharing a meal or just walking around.
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August 2023 by Erin H.
**Update - Went back again, Giving an extra star bc theyre good at getting the outside cleaned. They do an exterior only wash for $19. **They're fast but it's because the don't detail the inside. I wouldn't waste on the ultimate package. Just get regular and buy yourself some armor all wipes from the store. All they did was vacuum my rugs, not under them. Nothing was wiped down on the interior. The exterior was done well. I saw them get in the wheels and they wiped down all the little areas.
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July 2023 by Edgar R.
My visit to this car wash was an absolute nightmare. I wouldn't wish this experience on my worst enemy. The lack of attention to detail was appalling.Firstly, the staff seemed completely disinterested in their work. They barely acknowledged my presence, let alone provide any information about the services they offer.When they finally started the wash, it was evident that they didn't care about doing a thorough job. My car came out looking as if it had only been given a quick rinse. Dirt and grime were still stuck to the surface, and they completely missed cleaning the interior.The customer service was equally abysmal. When I pointed out the areas they missed, they showed no willingness to correct their mistakes or even apologize for their negligence. It felt like they just wanted to get rid of me and move on to the next customer.To make matters worse, they didn't even complete the job as advertised. I paid for a premium package that was supposed to include interior detailing, but they barely touched the seats and left debris all over the floor.It's clear that this car wash lacks any sense of professionalism or pride in their work. I left feeling frustrated and ripped off. Save yourself the trouble and avoid this place at all costs. One star is too generous for such a disappointing and frustrating experience.
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July 2023 by Joanna Saeteurn
Took my car there for a wash on 7/13. When I returned after an hour my car did not start, I noticed that they left my high beam light on, why would anyone have their high beams lights on at 11am. I asked the cashier inside to assist with locating someone who can assist with giving my car a jump. The manager assisted with locating a staff member for help. I was immediately blamed for my car not starting. The staff member kept telling me I left my car lights on and I shouldn’t do that and they are not allowed to touch the lights. Which is ridiculous because they do wipe down the car. It’s ridiculous that after leaving my car for them to wash that was on that I would get blamed for my car not starting rather than immediately assisting with the issue. In addition to that the staff member brought out a battery charger that was unable to restart the car. He even got frustrated with me saying I was not starting my car properly. I’m assuming this treatment was due to me being a woman. He finally got another car to jump my car. I am extremely appalled by the treatment I received for an error they made. I understand mistakes are made and I was ready to just receive some assistance in resolving the issue and move in, but instead I get mistreated and belittle by the employee. Will never go back, I do not recommend you go back. This was the worse customer service I have ever received at any car wash in my life.
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July 2023 by Sebastian Gomez
Don't bother.The guys here are clearly working hard and it's appreciated but for $65 leaving smudges, hard water spots, and new scratches is a sore deal.
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July 2023 by Michael Eugenio
I ordered the exterior wash. They cleaned my rear window from the inside which wasn't needed. The employee giving back my keys to me was careless and hit my car with my keys too.
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June 2023 by Gigi Xante-Gutierrez
I gave them a second chance. Not coming back. I spent $50 in a car wash plus tip/ not even the vacuuming was done right . The dashboard was dusty and the tired were dressed but dirty.
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June 2023 by Moises Henriquez
Do waste your money on this place l. It’s expensive, there’s always a line and they don’t be clean the car good from inside. Also, there machine it’s old and it scratches the surfaces of your carService: Auto interior vacuuming
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June 2023 by Ivet Ortiz
Service was just terrible. Car got scratched contacted them and manager was rude. They didn’t want to take any liability, manager claim it didn’t happen there. I asked if they could review camera footage and they didn’t want to. Please go somewhere else. Also cleaning was poorly done. Save your money. Zero stars for this place
