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October 2023 by Ginger Cordova
Hey, if you haven't visit SecondHome in Alameda then you are definitely missing out. I bring household items in for them to sell for me and I also purchase items from SecondHome. The staff are very professional and talking about friendly, WOW! So, please take the time and support this consignment store, you won't be disappointed.
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October 2023 by David Sayen
I stop in every week and often find something great. And I have consigned too. The owner has excellent taste. No junk.
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August 2023 by Julia Saravia
I went in to look for a small kitchen table. I saw a table I really liked, it was $500+ for the table set with 2 chairs. I asked the women in the front ‘what’s the lowest the table set can be sold’, the lady didn’t even bother to get up our her chair or look up from the computer and told me that they already lowered the price a couple of times then she asked the other lady, what’s the price of the table set… I was waiting for a response to my actual question or if they were willing to lower the price or something but they just ignored me!!!! Horrible!!! I will never go there again, they have horrible customer service for not even bother to look at me. 0 stars!
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July 2023 by Marthea A.
Always great finds here. They select quality pieces and household goods. Plus their staff/team are very friendly and helpful.
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July 2023 by Magee S.
I love this store, the options are amazing and I just received my table from them and the young men who delivered it were so on top of it. Thanks for being so nice in a time when it is rare.
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June 2023 by Zoe Morales
I visited this place and I found 2 items that I was looking for but to my bad luck you could say they didn't have the price I asked a young woman who was there and she asked an old lady what I thought the owner made me feel so uncomfortable the lady was not nice at all she even seemed racist in the way she looked at me oh maybe she thought i couldn't afford her items, i really don't go to that store again i didn't feel welcome and not valued as a customer!
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March 2023 by Veronica Fernandez
This store is amazing and every time I travel to the Bay Area I always have to stop to see what treasures I find. The downside is the service is terrible! They are nice and accommodating until they receive your payment for the merchandise. After that they are rude and after each visit I reconsider ever going back. Like I said the merchandise is amazing but I’m not sure if it’s worth how rude, unfriendly and unhelpful the cashiers are.
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January 2023 by Laura L.
I've been doing business here for more than 7 years...both buying and selling. Have gotten wonderful oriental rugs, vintage furniture, new pieces, at steep discounts. They don't mob you at the door and bug you. You are free to wander, sit on the sofas, pick things up, imagine, think, google, measure, call your partner or best friend and say " what do you think of a purple velvet chair? It's unbelievably comfortable!" No fuss. I have literally camped on a sofa for 30 minutes, considering my options and rearranging my living room on a phone app!The owner is really knowledgeable but frequently single handedly running the place. The prices are great. I've never felt the need to ask for a discount. They are gracious about putting things on hold if you need to run home and measure, usually untill close of day.If you are selling, take the time to vacuum out the drawers, hit up the furniture with some polish or scratch hider, don't even think of bringing something with stains or worn upholstery. It's not a thrift store. It's the kind of place where no one knows you bought a used piece of furniture - it's take it out of the car or off your truck and pop it in the living room, it looks amazing. Another good hint is to stop by with photos if you have large items or a houseful of stuff to get the nod before bringing things in.
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November 2022 by Tim D.
Stop in and try your best not to find something lovely, you're sure to be wrong! Second Home gets it just right! They have a design like feel. High quality goods, fantastic arrangements, great prices and nice people, what's not to love???
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September 2022 by Ashley Shaw
Like other reviews have stated, this place has horrible customer service and is unwelcoming.
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July 2022 by Elizabeth McGaffey
Always fun to visit and sometimes I find something I didn't even know I needed.
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July 2022 by Michael Martin
Always a nice second hand shop with friendly and helpful people.
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June 2022 by Kim Tsan
Customer service sucks .. No greetings.I felt very unwelcome here.The have a huge flag that says Black Lives Matter..Doesn’t it really became I felt InvisibleFirst and last time visiting
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June 2022 by CM B.
Got a great couch here, decent price for the quality. Delivered for only $25. Delivery guys were great, professional, timely, and quick. Thanks Drake and Eric!
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December 2021 by Victor G.
Second Home looked interesting so i took a stroll inside. it's listed in the "furniture" category. it looked more like a vintage goods type store. saw some books. checked. no titles looked appealing. as i was leaving, i noticed a female associate staring at me intently. why? i just looked. didn't touch anything. only in store about a minute. maybe it was the soft drink i had in my hand. noticed ginsburg pillow in window afterwards. 3.5 stars. i would revisit out of curiosity. i might find something i needed.o
