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February 2024 by Jason H.
This is my preferred Safeway in alameda. The staff is friendly and nice. Store is clean. The shelves are neat and tidy. Whenever I come here, most of the items I'm looking for are usually in stock. I feel like it's not as crowded compared to the Safeway at south shore. The only thing I find annoying now is the extra security measures. I understand the need to combat retail thefts but I find the alarm when you try to exit without buying anything annoying. I was only planning on buying 5-6 items so I got a basket but when I saw they had soda on sale, I wanted to stock up so I needed to get a cart from outside. It just feels like once I'm inside this Safeway, I feel trapped unless I buy something. One really good deal I saw this week was on the 2 liter Signature Select soda (Safeway brand soda) on sale for $0.69. I don't think people knew about this deal unless they were in the store since it wasn't even listed in the ad. With inflation, this price is almost unheard of nowadays. For comparison, the 2 liter coca cola was on sale for $3. It's crazy to see how much soda cost now.
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February 2024 by Richard Melrose
Always have what I need, and is close to where I'm live
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January 2024 by Jon Vald
Asian kid with glasses at the deli was making sushi rolls for about 10 min while I was waiting for someone to attend me I finally decided to just ask if there is a designated person that works the deli section and I walked over to him and said hey about 10 times to him until someone else from the deli came and told me someone will be with me. I look at the Asian kid and I said “ thanks for ignoring me “ he looked at me dead in my eyes smiled and gave a thumbs up.
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January 2024 by Reginald Beasley
Some Of The Employees (not all) @ This Location Is Just Flat Out Hateful & Wick In My Opinion & Experience Shopping @ This Store, Including One Security Guard In Particular Who Told Customer Waiting @The Deli To Order Food Items To Hurry Up, How Can They When The Two Young Ladies Was Working The Best They Could ,He Should Not Be Brow Beating The Customer Especially Since Those Customer Weren't Doing Anything Wrong, He's Always Bullying Senior Citizens, And I Bet These Employees Don't Report Their Rotten Behavior Against Innocent Customers Who Are Provoked Into Cursing At The These Rats
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January 2024 by Ben Sok
Good Safeway to go shopping
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January 2024 by Dewey Ford
Alameda west end safeway
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January 2024 by Adiean Dae Neón
Not even 8pm and I'm trying to get something for dinner after work. The deli counter had full lights on and everything is still out on display. Waited for like 20 minutes for a worker to tell me that it's closed. Absolutely no indication anywhere that it's closed or the operating hours. Nothing on the employee for doing their job closing up the counter but could the company actually do better to not have the customer experience be so frustrating. Safeway is honestly one of my least favorite places to shop but sometimes it's the only option. For the exorbitant prices they charge for everything they should be able to do better...
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January 2024 by Andrew Ness
They apparently don't want customers, so why not just close the store?Poorly managed. They make it so hard to enter and exit. They don't have any shopping carts even when the store is empty. So you can only buy what you can carry in a hand basket. And now the Amazon locker is so hard to get to because of the new metal barriers that it is easier to order to another location and just not shop at Safeway.
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December 2023 by Paul K.
They are occassionally out of tumeric root so we were far from this store calling around. We called them last night and twice they answered, a man than a woman who said they'll go check. Frustratingly left on hold and they never come back. The Grocery Outlet nearby, twice now, had honest people who actually went to check and handled our query as humans should. Expect little from this Alameda Safeway.
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December 2023 by iloveto pop
cashier name Monica (black lady with curly hair) was rude and nasty. dont know why you have this person representing your company. fired immediately!
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November 2023 by Cindy C.
I'm so annoyed with these security gates! Safe way needs to have an area where we can just walk out if we decided not to purchase anything! I'm going stop coming here for Starbucks anymore.
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November 2023 by Marie Cerda
This place was always annoying to shop at - there are never enough cashiers or open lanes - but I wanted the points for a discount on gas so I kept coming here anyway. Now it feels like they raise their prices every week and any time there's a deal on something it's always sold out which is frustrating. They permanently closed one of the entrances, which is annoying considering the parking lot is large but you can only enter on one side now. None of those things were dealbreakers. After today though, I'm done coming here.They've put ALL of their hard liquor, except for a couple of cheap bottles of vodka, behind locked doors. It's hard enough to find an employee anywhere, but now you have to push a button and wait for someone to come over. I did that and no one ever came and after waiting 5 minutes I just grabbed one of the 2 cheap bottles that wasn't locked up and got in line. Where I waited for 15 minutes while being the second person in line the entire time. The store wasn't busy, but again, there were only two checkouts open other than self-checkout, which you can't use if you're buying alcohol. The line I was in wasn't moving and then when I got to the front, the cashier told me he was off and another person had to come over and sign in, and the whole time they were telling other people that the lane was closed and were telling people with alcohol to go to self checkout(?) because there was only one other lane open. All in all I spent about 5 minutes grabbing the 3 items I came to get and then 20 minutes waiting, both for a person to come unlock the alcohol (who never came) and then in a checkout line as the 2nd person in line. I wasn't able to get the products I actually came for because they were locked up and there was no one to help me. If they're fine making grocery shopping a hostile and time-wasting experience for their paying customers, I'm fine shopping elsewhere.
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October 2023 by Hunter M.
Never been a huge fan of this Safeway, but now they seem to just close whenever they want regardless of posted hours. I was just turned away over an hour before there posted closing time. This place isn't worth the hassle.
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October 2023 by Dave Triplett
Awesome Manager, Restroom not so much... Mostly Graffiti,...children... ❤️
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September 2023 by Natasha X.
Go to this Safeway if you wanna just walk out with groceries and other things cause for the past 4 times that I've been there, that's all I've seen people do. Security doesn't do anything and the workers just watch them leave with it. Also, the female workers are highly inappropriate touching my partner and saying unnecessary things after he told them he felt uncomfortable.
