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October 2023 by Anthony Atalig
I've had over 7 different purchases and transactions all through seeing on Instagram. All shipped without seeing the shoes. Never a single issue. Used Shoes come in great condition.
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July 2023 by Nicolas Warmerdam
Came in twice and was lowballed. Staff could also be nicer.
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June 2023 by Kayleigh Spencer
tried buying over instagram twice. both times charged me, ended up selling shoe to someone else and didn’t refund me and didn’t let me know they were sold to someone else. when i called about the issue they said they would get back to me in two days and failed to do so. i had to call 2 different times to get my refund back which was $170. would not recommend.
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March 2023 by Caden Morrow
Shelves are practically empty. Pictures online are misleading and there is no where near as much inventory as displayed. Do not recommend.
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December 2022 by L Lurks
I was shocked then the store rep told me I was “wasting his time” when I didn't know the specific name of the shoe I was looking for.
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December 2022 by Miguel Chavez
Great experience. Have bought shoes twice from here. Great deals, easy process. Had shipping issues with wrong adress and they got it done for me with no extra issues. Best in the bay.
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September 2022 by Maverick Dela Vega
The owner will rip you off. Not fair or truthful, at all.
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September 2022 by Mavy J.
The guys will LOW BALL the hell out of you, when trying to buy your shoes. They'll say things like "yeah, people thought these were gonna resell like crazy. But the market is low right now"...then after lowballing you, they resell for a price way more than what they said they would, just so you could agree to be payed so little. The Hoffmania510_prstg (IG handle) is a real POS. Terrible customer service. Doesn't treat every customer the same or fairly. If you tryna make money, re-sell your own s**** Don't go to these guys. Also, last time I checked out the store, they literally didn't have shoes on display. This place is hella weak.
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July 2022 by conrad benitez
Dae was great. Up front and honest about shoes. Gave me fair deal with shoes that I eventually sold and upped price on shoes he "didn't" want to buy from me originally so that my daughter was able to trade for a pair of yeezys. Will be back definitely!!!
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June 2022 by Jon H
I don’t understand why I can’t get a quote for a DS shoe over the phone. I’d understand if they were used and they would like to assess the condition in person but they are deadstock! Sure you’d like to verify authenticity but just ASSUME they are an authentic DS pair (WHICH THEY ARE) and give me a number! Gas is almost $7 a gallon, I’m not wasting my time and money just to drive all the way over there for a quote. Annoying business tactic.
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May 2022 by Sean Sean
Great customer service! Made a rush purchase and needed an exchange...the staff helped me find something way better and got 75$ back!!
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March 2022 by Tina Bruh
I’ve called multiple times and gotten hung up on today on the phone I questioned the guy on why he hung up on me and he gave me a horrible attitude with horrible customer service let me tell you people something for a black owned business that is robbing the black owned community with its overpriced shoes you guys have a lot of nerve to do people the way you do I was on the phone with him and he decided to sell the shoes to somebody who was inside the store then you know what don’t do business you wonder why your store gets damaged and people always try to take advantage of you guys because you guys are shady people the only reason why you’re in Alameda is because you’re scared to come to Oakland super head and stay your scary behinds out there
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March 2022 by Christina M.
The reason why I'm going to give these people two stars is because I've called numerous times and literally they've said hello and I've gotten hung up on that is bad business you do not do that especially when you're trying to auction shoes your shoes are already completely overpriced you guys literally are robbing people and then to sit here and get an attitude when you guys hang up on people that's bad business no wonder you guys get your store front messed up so many times learn how to do business learn how to have a good customer service on the phone learn to stop robbing people you guys are a black owned business stop robbing the black community
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February 2022 by Quise Nevil
Gave misleading information when inquiring about what was a good time to sell shoes. I called the day before and was told to come back the next day (today), I asked about a time frame and was told that anytime would be good but when I showed up today (Saturday) I was immediately turned away at the door and told to come back when they opened back up on Tuesday. I live 45 miles away so this basically a waste of my time and gas and energy thanks for nothing.
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November 2021 by kenneth henry
They are gonna stay overpricing shoes because they simply don't have that many for you to choose from, just got charged 100 dollars over the actual value of a pair and it will be the first and only pair of shoes I buy from this awful place. But ultimately it's my fault for buying anything from people who don't know how to wear a simple mask. If you want a fair price for shoes. Go the distance and buy them online or somewhere that's trying to spread shoe culture instead of getting a paycheck.
