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January 2024 by Angelina Pryor
I like their stuff VERY much.Especially their Clearance stuff that's on sale.
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January 2024 by Megan Olson
People were friendly, but I had selected a bunch of items and when I went to fitting room at 7:30 it was closed. The store is open until 8pm and there was no announcement of the fitting room closing or I would have rushed in there. It should be open until customers leave before you close if you are trying to make sales. I’m frustrated because I needed some warm clothes and was excited only to walk away with a full cart left behind and no effort to assist me. Not coming back.
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January 2024 by Lili M.
Great selection inside this store! Things are usually organized well. I'm sad that there isn't a maternity section in store, which was the biggest reason I went to the store today, but I still left with cute sweaters and pants. The value is moderate to high, and the clothes don't feel cheap.
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December 2023 by Alexandria R.
If I could give zero stars I would. New management or new employees are so unprofessional and they stated they closed an hour earlier than their operating hours BUT I could purchase items and I could NOT try anything on. I already filed a formal complaint with corporate and if this has happened to you I hope you do as well. 0/0
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November 2023 by jennifer Lautaimi
Wish they had more 3xl 4xl, but those are mostly online only. Love it for my kids though.
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October 2023 by Solomon Gebreamlak
Great location closed late to the week end
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September 2023 by liyah
The floor was kind of wack but overall pretty nice place. The employees here are SO nice.
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May 2023 by Hannah Lee
I was pleasantly surprised by the excellent customer service at this Old Navy. All of the ladies I interacted with were super helpful and friendly.I came in for essentials and was helped finding the items, the right size, and in the fitting room.
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February 2023 by Rose Hoffman
Great sales
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November 2022 by Chris Morte
Prices are what they are I guess. Can still find good deals. Staff make sure you try to save more with points, gift cards, etc . Fast shopping experience.
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July 2022 by Gina B.
I purchased a pair of pants at another Old Navy location but they didn't fit and since I was travelling I did not have a vehicle to return them right away. At the time I purchased the pants they never mentioned I had a certain amount of time to return the item and the website also makes no mention of any expiration date. I went to Old Navy in Alameda and the clerk told me I could not return the pants that I paid cash for and had the original receipt, I explained that the pants did not fit and were purchased while traveling for work, she said she would call a manager over or whoever the person is who was also not helpful. I explained again the pants did not fit I would take store credit and come back at a later time to make a purchase. The person offered me a refund for less than what I paid for the item and said that was the best she could do. In the meanwhile someone else comes over to further waste my time and offer no solution and said they RECENTLY implemented this policy. I have shopped at Old Navy for years spending thousands of dollars for back to school and Christmas for my family but I will never buy another item from there again I will also not recommend Old Navy to anyone. I will tell my story to anyone who will listen because it is terrible customer service not allow a customer to return something they can't use, essentially I cannot return or exchange an item that doesn't fit so I'm stuck with it.
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June 2022 by Eva H
Lots of cute clothes on sale. Friendly staff.
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May 2022 by Anika Bajracharya
old navy is my use to store to buy clothes, varieties of collections from young to old ages.staffs are friendly but one of the girl is really RUDEtoday i was really amazed by that girl lol…seriously dude???
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April 2022 by Cathy Morris
It was getting close to closing time but, all of the sales associates were friendly and helpful. The 50% off sale was good and the clearance racks were even better. I look forward to shopping there again in the near future.
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March 2022 by Joey harris
Great experience. I was having trouble finding the right jeans for my teen. The manager asked if I needed any help and quickly helped me find the right fit and size. She went above and beyond for me.
