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“I loved his energy from the moment I walked into the AT&T store until I left. All the staff are always helpful and friendly whenever we've come into the Alameda store. Oh, and thank you, my guy, for suggesting the upgrade because I'm really enjoying my new Samsung S24.”
“These are just the most honest capable people you can imagine. They did an LCD display for me. The incoming shipment with my display was stolen. He dropped the price $20 for MY inconvenience. HE was the one with his stuff stolen. Classy guy. I then through some misfortune needed him again shortly after and he bailed me out with a reduced price again even though I offered him full price.
I couldn't figure out why he doesn't have a straight 5 star rating, so I read through the reviews. He does. Endless numbers of stories similar to mine. The only thing keeping that total rating number from being even higher is a couple of obvious hatchet job reviews from people that it appears spend most of their time disgruntled over something.
I was able to watch how they treated everyone that came in. These guys are really solid.”
“This is an amazing phone repair shop! The level of service and quality is outstanding! The owner is very friendly, professional, honest, and helpful when it came to my phone. He was able to answer any questions I had and he made my phone look good as new!! I definitely recommend this place for any phone repairs. They also have a large variety of phone cases and screen protectors that you can choose from.The service is fantastic and I highly recommend coming here for any phone issues or repairs!!”
Open 24 hours
1503 Solano Avenue, Albany
Mobile Phone Accessories
“The people here are amazingly helpful and kind! These people have saved me money time and time again, and even on the phone I was talked through fixing something myself because they know I’m a public school teacher and wanted to try to save me some time and money!!! This place has restored my faith in humanity, it may sound melodramatic, but it is very true!!!!”
“I came into the shop to get assistance with transferring my number into a new phone. Brian was very helpful and welcome as soon as i stepped into the store. He got me out of there within minutes and ensured i walked away with my phone fully setup.”
“Trew was AMAZING. She was knowledgeable and professional as well as great to talk to and patient while we waited forever for my old phone to finally sync (my fault for never deleting anything, not hers). The experience was 10/10. Thanks again for taking care of me, Trew!”
“I dealt with very professional, courteous, nice people at the AT&T store in El Cerrito Plaza on 7/16/24. From my tech-rep, Javier to Robert the store manager and the other nice AT&Ters there. My entire experience in switching everything over to AT&T including the switch over to an Ultra 24 was seemless and anxiety free and made pleasure by the nice AT&T folks. It's great to deal with a Corporation that knows how!”
“I came in with a messed up phone the insurance was taking long to respond Jessica such a kind lady helped me by upgrading my phone for only $50 I am an older lady she was very patient with me and even transferred my contacts one by one because my Bluetooth on other device was not working. I will always come back the customer service was wonderful.”
“I really like how they serve here. Or I come from Santa Monica to Oakland. I don't like other stores, it's only in Oakland, thank you for your attention.”
“Hussien was amazing!! My wife and I came into the store to get a new phone and phone plan. He was extremely helpful, he went above and beyond to help us and get us exactly what we needed. He even had the phone we were looking for, when no other store did. I will make sure to come to this store because of his excellent service. Even though there is one much closer to my home. Thank you Hussien, definitely 5 stars!!”
“ALL of Your Staff were SOOOO "Polite, Professional, Pleasant, Happy" & MOST Willing to Serve Me/Take Care of My Needs. All 3 of them were "OUTSTANDING!"
I Give this Store & All of Them a 10+ Out of 10!!!
Thank??You!”
“The manager of this AT&T authorized retailer store, Alex, is incredible. I had a complex billing issue related to my switching my cell phone account from personal to corporate and back to personal (all with AT&T) only to leave and take my number to Verizon. Even though I no longer am an AT&T customer, he went above and beyond to help me resolve the issue, which included making a couple calls to corporate, and I left having my issue fully and fairly resolved. He made the choice to help me when he didn't have to, since this isn't a corporate store, and I can't speak highly enough of Alex's professionalism and kind heart. This experience has me second guessing my decision to switch to Verizon!”
“I went in to get my watched transferred over to my cellular plan and the service was top tier from the time I came in until the time I left. I highly recommend this location for all of your needs.”
“Samuel Very helpful. He helped me out so much. I wish I could be an electronic technician. Like him, he's a blessing.
He's very friendly and kind. Everybody at this metro by T-Mobile store. Here in West Oakland for the last 10 years. I've been coming here in and the people and the people the people that work there the sale people, they are just very generous and kind. My name is Shawna Scarborough and I give them, I guess Samuel Harley. One hundred percent thank you”
“A month ago I changed from the other cell phone company to Crcket since I was paying a lot.... the staff that assisted me was very cordial. I'm about to add the third line!! Because I'm saving up to $50.
Recommended!!”
“I love the SERVISE their they treat you like family .and very friendly.i would anyday send PEPOLE to his store .outstanding .been a bost mobile customer for 6yesrs .thank you for your friendly service ...WILLIAM CAMPOS.”
“Muhammad Ahad is the best guy i have ever met in Verizon. This guy saved me $150 in my bill me and friend were paying $150 extra every month and he saved us. However, guy from Verizon San Francisco scammed us. But Muhammad saved us.”
11:00 AM - 6:00 PM
2992 E 9th St, Oakland
Mobile Phone Accessories
“I had a great experience. The young man Murtadhd T was extremely helpful too. Courteous, and kind. I really can't say enough, patient. He is whom I think of customer service is like suppose to be. He cared. I really needed phone service because I found out my daughter's service was off. I had a medical emergency and had no phone service. Scary to say the least. Thank you Murtadhd T again you made my day.”
“Excellent service here, well trained people with knowledge. Store manager has everything under control, so far well management of what I seen that's what makes good people in the store”
“Love this place everyone is ALWAYS so professional and courteous to the kind to all of their customers. I definitely would recommend this place to ALL of my family and friends.”
“The service here is okay but they are always busyI just switched 5 lines from Tmobile to cricket.Abdullah helped me port over. I really like the service. Also I’m only paying 125$ a month for 5 lines. Sounds like a great deal to me. The only reason I’m giving 4 stars is because the activation fee is high and they could only waive 2 for me.”
11:30AM - 3:30PM
429-B 9th St, Oakland
Mobile Phone Accessories
“The man helped me fix my phone and it worked perfectly until one day it stopped working. The man was kind enough to let me know it was because my phone had been bent before the repair ( from another accident not from this store) and he offered to fix and replace the screen. The phone is now in perfect condition. The pricing is excellent and he is very easy to work with. I will recommend to friends and family.”
“Customer service was awesome! I purchased an iPhone , tablet, and accessories with NO! Hassle. Dylan has merchandise knowledge and was very kind towards me. Even the store manager assisted me the next day regarding my concerns!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️AWESOME WORK VERIZON TEAM!”
“From all the Cricket stores I have been too this is the BEST ONE so far. The customer service and help I get from this Cricket makes me feel like they genuinely care about me and try to help me to the best of there abilities. If any of you think about stopping by their I recommend doing so.”
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“My charger port was no longer working so I sent inquiries to a number of repair shops in the area through yelp. Louis was prompt and knowledgeable in his reply, while also offering the best competitive price. I came in and he was very friendly and communicative, making what I thought would be an annoying charger port replacement into a quick and easy cleaning. He was so kind, honest, helpful — this business has all good qualities in a solid local spot! I’d recommend Louis over and over again”