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September 2022 by Aaron Stough
Been with this office for 20 years about. Wish the rates were cheaper but they have been there when needed.
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May 2022 by Fernando P.
I rarely write reviews, but we have been a long State Farm member through Mr. Larry Bolton for more than 25 years beginning with my now deceased father. They had always took care of us but due to changes with family memberships, I've decided to join my wife's insurance instead. I've asked them to cancel my membership last month. I thought the man I was speaking with was rough and needed help with customer service but I pushed it aside that maybe he was having a bad day. So, I've got a cancellation letter with a $0 balance. This month I've received another bill from them stating that I owe some money with re-instated membership. So, I called to make sure that their records are straight. The man who answered said without even asking for my membership #, that it's already cancelled. That's not what it looks like since I have a bill, so I've asked for a manager. And he said, I am the manager. Wow! What happened? An apology would have been nice. I wish the exit was as graceful as when we were your members, sir.
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October 2020 by Ade K.
Congratulations Brad for made the company closedown for good. Larry what an arrogant son and dishonest business man you have.
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February 2020 by L S.
Been state farm customer since first cars, within the last few years have seen a steady icrease in rates, NO ACidents since 2015 it is now 2020 rates keep rising instead of going down started COMMUTING Alameda to san leandro RIGHT OFF DOOLITTLE RATES DIDNT GO DOWN??2018 NOW JAN 2019 TO PRESENT Live 2 miles to work in san leandro, other car no EXTENDED travel as person DID not work from nov 2018 till april 2019. Was told they have an independent co doing the mileage count BEWARE u are being cheated. Bolton son a supervisor has no POSITIVE ANSWERS
