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August 2023 by Soi U.
Thank you P A T R I C K !! Me & my mom, both clueless, walked in, & was immediately greeted by Patrick, thank you!! We immediately started talking color. My mom & I already knew which colors we wanted, but wasn't sure which sheen. Patrick walked us thru all that & gave us his recommendations. He even told us there was a sale going on, whoohoooooo!! I would say we were out within 10 minutes! Patrick also wheeled our paint cans to the car. Super friendly & informative.Edit to say: the next day, my mom sent me back in to get more paint, and Elliot helped me. He is very careful to match what I had purchased the previous day. Paid excellent attention to detail. Thank you Elliot!!
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March 2023 by Carlos G.
Rarely is it a long wait since they're usually staffed well ..at least 3 people behind the counter everytime I've been...good customer service and excellent knowledge...I needed a paint match and it was spot on.The only issue (my fault) was that I didn't ask for it in a semi gloss but when I returned they took care of it no problem. Parking is always easy here as well.
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January 2023 by Lee D.
Quality/Quantity - I bought a quart to test out the paint, and will update if it is a color match success/failure. Atmosphere - Wow, a huge Kelly Moore. Who would have known that Alameda paints so much... Open 6 days a week: Monday to Friday from 7am to 4pm and Saturday from 8am to 3pm. I would imagine that paint stores open earlier for contractors...? Small private parking lot, see pictures. Service - Ken, the manager is amazing. Everyone knows him; every customer that walked in knew him on a first name basis, and he did not have a name badge. Went out of his way to find and match for a 1994 Kelly Moore paint color. Also watched him manage one of his team members, so professional. This is the most organized paint store and Kelly Moore I have ever been to. I frequent the Reno and SF locations also. Price - $11. Owner Comment - Congrats on your success since 1946. 2022 - Acquired by investment firm Flacks Group.
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November 2022 by Carlice M.
The staff at this location are very friendly and patient. I am new to painting and they explained the difference between different kinds of paint for me.
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September 2022 by Andy Oppel
I took a drawer from our new bathroom vanity over to Kelly-Moore in Alameda to have the color matched. The staff was incredibly helpful and even had to do some trial and error to get the color right. Plus they really know paint and color. The store is nicely laid out with lots of room to browse without that cramped feeling you get in a smaller store.I highly recormend Kelly-Moore in Alameda!
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June 2022 by KNICKERBOCKER NEWS
Man they do that dam thing. They good ppl
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April 2022 by Melaine Hernandez
Staffs were helpful and super friendly. They have a wide range of paint options and the price is decent.
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March 2022 by Chris L.
This store seems to meant for contractors only. Every time I've gone and needed something I've always been met with a kind of directness and little patients. They're often out of a lot of different paints and have no idea when they are getting them in which makes us continuously just have to stop by and check all the time. No one has ever been rude or unhelpful, but not very helpful either. The store hours are hard to manage because they're truly limited to middle of the day and light in weekends.
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December 2021 by Josh Sailer
Been going there for a while they are always helpful and are great at matching colors.
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October 2021 by Jaime D.
I am leaving a 5 star review for Elliot behind the counter. He was super friendly, attentive and just a really nice guy. He helped my husband and I a couple times and each time he was great. So make sure to seek out Elliot if you want a great experience picking out expensive paint. As for the management team, they need help in customer service especially Patrick. We witnessed him being very rude and condescending towards another customer & was rude to my husband and I as well, to the point if it wasn't for Elliot being so nice, we would've taken our business somewhere else entirely.
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June 2021 by Julie B.
They were helpful but the guys at the Kelley Moore in Palo Alto were friendlier. I won't go back. I'm getting a house painted in the east bay and need to pick colors.
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May 2021 by Sarosh Patel
Just a regular store, but the store manager made a big difference. He was a great conversationalist and we had a great chat. Great service, feel good environment. Strongly recommend the store...
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April 2021 by Scott L.
Darn, there are so many paint options to choose from that my wife and I needed help. Our contractor suggested we go to Kelly-Moore for high quality paint. We had general colors in mind: gray, light blue, white - commonly named colors from our "kindergarten crayon" days but Kelly-Moore has cool, appealing names - like "SF Fog, Aluminum Sky, Swiss Coffee,..." So we're standing there looking lost like the first day of kindergarten and Elliot came over and spent close to an hour with us. He looked at our tile, flooring, accent samples that I retrieved from the car (they have a parking lot) and we told him the general colors in mind. Next thing you know, Elliot pulls out paper samples of various shades in the general colors we described. We eventually settled on three colors in semi gloss. Time to create gallons of our paint - Elliot pops the code into the computerized paint mixing machine and pigment and base white are mixed together in the right proportions to create our selected colors. He asked for our contractor's name that suggested their store and viola, his name came up and we got his contractor discount. Yippee! Overall, great deal on great paint. The paint colors we had in mind were converted from a figment of our imagination to our pigments of our imagination! Had to continue with my corny thinking there... sorry. Elliot also brought out the paint using a dolly and loaded it in our trunk for us, good safe form there as he bent his knees to lift the paint too. Thanks also for the exemplary service. Store is highly recommended.
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April 2021 by Laura G.
The developers who did our home made some odd choices with paint finish, so when I needed to touch up the bathroom paint I was a bit nervous about how things would match. The staff here have solid advice and everything worked out. The store was really quiet on a Saturday so it felt super Covid safe. Well stocked too.
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September 2020 by Mary Hall Patrone
Super helpful manager and staff.
