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April 2024 by Fred G.
Hey Guys, Let me know when the Harbor Bay Clubhouse Bay and Grill opens again, as we LOVE that majestic building and the setting.
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March 2024 by Peggy M.
Carrie gives a great back facial!! she even gives a minI massage at the end. I'll return for sure.
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January 2024 by Brittany K.
For the price you pay you can go to a way better gym. Reason going there, it's close to home and felt pretty much safe. After hearing two blocks away there was a home invasion, now car break-ins think it's time to leave. Had our truck broken into last night in there parking lot. We pay close to $200 a month for this gym now on top of this month it's costing us a grand total of $675! You're better off going to crunch or 24 hour fitness. Not worth the cost of HARBOR BAY CLUB it's very outdated
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January 2024 by A A.
Became a member after Harbor Bay hosted a Bay Area 'pickleball day' on 9/30. Overall a very well run and successful event, the goal of the event was for people to join the club based on the facilities and program offerings of Harbor Bay. I joined that day as a result. Between 9/30 and early Jan I had tried many times to discuss with staff (membership team, front desk, tennis pro, activities director... just to name a few) what were their plans outside of a years old decayed signup sheet on a bulletin board to welcome new sports (tennis and pickleball) members. Questions such as: - do you offer drop-in play, so I can meet other members - do you do introductions between members - do you have anyone coordinating USTA teams that I can speak with Most of the people I asked (front desk, membership team) had ZERO idea. Was referred to the 2-3 people (activities director, tennis pro, pickleball pro) that maybe did know. I tried calling, emailing and dropping by the club to ask these people. NEVER RECEIVED 1 RESPONSE. NEVER. I then asked membership director and front desk again, hoping they can flag this for those people. NO ACTION. I really wanted to like Harbor Bay club, but it is utterly mismanaged with zero accountability or demonstration of ownership. I have since tried the Hub in Alameda and love it. Professional, courteous and downright nice staff, clean facilities, level of play is consistent and has something to offer everyone. Last, its pretty funny that my wife and I had no coordinated effort about capturing reviews for Harbor Bay. Though it was a disappointment to both of us. I see under recent reviews she also posted. I am not someone who frequents yelp for reviews (reading or posting) however I do think Harbor Bay needs to receive this message (I've delivered to their front staff verbally) if they have any hope of turning things around there.
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January 2024 by Christine Kelly
Played pickleball here and courts are beautiful. Can't believe the courts were not completely full.. Thanks Patrick (instructor) & Roxanne Wong for the fun!
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January 2024 by Alina ..
This gym is extremely dated and doesn't feel sanitary at all. The member price is around $160 / month and they have to pay an additional $15 (per visit) if they want to bring a non-member friend to play tennis or pickle ball with them on one of the facility's many empty outdoor courts (not even the real Bay Club charges members to bring a buddy for the courts). The front desk is rude and snarky and the whole experience is truly a waste of time and money.
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December 2023 by Paul Jacobus
I went as a guest and the place seemed really nice. Lots of equipment, clean facilities, and nice people.
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December 2023 by Brandie B.
Not the place to go for racquet sports: Failed tennis program - As a new member and ranked tennis player, my wife has called, emailed and stopped by the office multiple times over the span of several weeks to engage with the tennis program. No one responds! Terribly mismanaged pickle ball - It's so odd to me that the fastest growing sport in the country, especially with older folks (who make up a large portion of this club - good for them!) isn't promoted or properly supported at this club. So many empty courts all of the time. Absolute waste of space and opportunity. If you aren't already part of a group or there to take a lesson, it ain't happening and extremely unwelcoming. The pool View is great. Pool needs maintenance and heat. Classes are fine for much older folks. Very nice and fun instructor, just wish there was more variety. Fitness Classes- Instructors are great, lots of variety. Gym is meh - Layout is weird but it's fine. Freezing in the fall and winter months No smith machines Locker room - Bathroom, sink/vanity area is fine Indoor jacuzzi needs to be deep cleaned at least once a week and cleaned daily. All the stained tile they can't get clean needs to be replaced. Overall, the price and the club's offerings don't match up. I echo the other reviewers when I say this place needs new energy and a revitalization. The resort style club they are promoting does not exist anymore. They need to pivot from hanging onto what was and get real about what they have today. We will be leaving the club and trying The Hub. I'll find a place to swim. This is our family's second attempt to be members here. Such a bummer.
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November 2023 by Joe Ghio (Foster City Joe)
Pretty old clientele for sure where family plans are a real thing. The facility is old but passable. They seem to keep it clean. Feels like you got to the party late. But it's close and people seem to be cordial.
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November 2023 by Sonny B.
Somewhat friendly front desk who didn't welcome me or help me until I asked. The class description was definitely NOT what I got. It definitely was good for the member who'd signed up for a class that was beyond her. It was very frustrating! Club definitely skews older. I did not see a single child. It was quiet and clean. It is very scenic. I was thinking of joining but the lackadaisical vibe said to skip it.
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October 2023 by Janet N.
My husband and I joined HBC just 12 days ago and are still feeling absolutely thrilled! The pool has an incredible view, and it is a dream to swim and look at the bay, the sky and the trees. The pool water is clean and kept at a very good steady temperature. The hot tubs (3 in all) are fantastic. I've only had time for one class so far -- yoga -- and it was GREAT! The staff and other members have been very warm and friendly. As another reviewer noted, the parking lot is perfect -- always plenty of parking spaces. The entrance is at the end of a quiet road and then you arrive at this lovely spacious club which feels like a country club to us! We are very happy to have joined!
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September 2023 by Melody Gu
I did a one day trial 6 months ago. The pool and tennis courts are nice, but this gym lacks the most basic equipment to do strength training. I don’t understand how they have a personal training program without the proper equipment. For example, they have 6 barbells but only 1 clamp and 1 barbell pad. That’s not enough clamps for even 1 barbell. They said members have to bring their own equipment if they’re missing.They also only have one squat rack. During my trial, it was incredibly uncomfortable having to compete with other members to use equipment. For the price of this gym, I expected better.
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August 2023 by Monica C
I got a facial for my birthday. The lady was super knowledgeable and put me at ease. I was so relaxed and look fantastic.
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August 2023 by Cheryl R. Blain
The gym is tired with old equipment, but the heated pool is nice, and the community is wonderful!
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August 2023 by Carlos R.
I went to high school in Alameda and was always intrigued by this club for many many years, and when I finally had a chance to sign up, I was pretty disappointed in the lack of quality of this gym. The equipment, especially the weights are very outdated. This place needs a renovation asap.... Feels like you're walking into an old crusty gym. For the price I was paying, I expected much more in regards to perks. Never understood why they call it a "club". Plus, you can't bring in a guest. Every other gym allows guests The pool and tennis courts are great however if you're looking for a great gym to get cardio, weight training, and overall bang for your buck, there's a new gym in alameda that is 1/4 of the price and has an insane amount of variety of machines. Not worth the $125+ that I was paying
