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February 2024 by Vicki Jarvis
Excellent place to stay. Great security and away from crime.
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February 2024 by Angel Lopez
The cleaning staff are always wonderful! Super sweet ladies. The area is alright, break ins here and there but overall a semi good area. I was upset to find out one of the front desk ladies had recently quit! Anytime I would stay here or at home2 I looked forward to talking to Maria, the young lady with black short hair! She was always very welcoming and was a wonderful person to my kids and wife! I come to find out she quit due to poor management! If you have good people wanting to leave or LEAVING, then the owners should really look into the real problem. The three managers feel entitled, the way they talk and act towards their employees is inauthentic in every way. Frankly speaking, talking trash as they eat in the lobby is inappropriate and embarrassing. Didn’t hear it once or twice but my wife and I have both heard them speak badly about their employees SEVERAL times. Seriously Hampton, find better management before those little mean girls run this place to the ground. Hopefully next time I come and stay, I won’t see a whole new set of Front desk. They are the soul and personality of this place.
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February 2024 by RD Fabro
Rooms are spacious! Clean and neat! Amenities are ok, and the overviewing of scenery is perfect to wake up in the morning! Limited selection for breakfast, but all good.Safety: Safe and you’ll be at peace at this place.
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February 2024 by Cristina Brummitt
Great rooms and staff is
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January 2024 by Nicol T Robertson
Safety: Very safe.Walkability: Nice quite viewsFood & drinks: Food was good coffee was delicious and roos were clean
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January 2024 by Laker 4 ever
This place is nice. It has a bar plenty of seating for your large family. Clean friendly staff a must stay when in Oakland oh very close to
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December 2023 by Vicki C.
Never been somewhere with 3 window panes before. They were necessary though to block the sound of planes landing and taking off merely several yards away from the hotel. Though I wasn't bothered by the noise. My room was nice and comfortable and the service was satisfactory, though the front desk staff was not outwardly engaging. Traveling throughout the surrounding community was slow-going at 25-35 mph seemingly everywhere, mile after mile, until the outskirts of the city or freeway driving. But bottom line regarding the hotel is that, even though the surrounding area was not ideal (my opinion only), I would not hesitate to book a room in the same hotel.
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December 2023 by Kenard Smith Douglas
DO NOT BOOK WITH THIS HOTEL!! These people TRIPLE charged me. While i was staying at the hotel they charged me another $500 the next day after i paid the COMPLETE payment when i checked in!! As soon as i made it home (Mobile,AL) within the next 24 hours… they ran my card AGAIN for 5,000!!! What upsets me the most is that the card they charged was not even the card on FILE! As i am typing this review these people are STILL running my card. On top of that the waitress at the bar is another level of RUDE!!! Room was clean and breakfast was great.. but that will not even compare to how upset i am getting over charged on my card!! It’s very unprofessional and makes it seem as if they are scheming and just running people credit card to earn more money.
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December 2023 by Gladys Douglas
First of all the hotel was nice location and close to airport But during my stay after we paid for our hotel with two cards (me and my son) and paid a 200 deposit on another one of my credit cards’ they still ran both me and my son card the following nite for 301.23 Tbey wss supposed to fix that evening ! Well the next morning instead of being fixed tvey tried to get another 300 off my son card ! The manager assured me Tbey fixed it after and changed my account to cash only ! Well I was there from Wednesday until today While we was on the plane Tbey tried to run my card for 52. 41 Then my son card for the $52.41 then finally tried to run for $5241 like thousands !! Soooo if horse I’m pissd cause we don’t even owe them a dime I’m waiting on ny 200 deposit to be released and they stil trying to take sooooo this is definitely a corporate office in the morning to handle cause don’t play with my money period !! All these fees we having to start looking to pay for somebody else mistakes ! They told us it was the nite auditor but this was in the daytime today !! Maddddddd customer but love Hilton ! I am a Hilton honors person as well And the lady that runs the bar in hotel need more customer service because she was very rude to others and myself !! I’ll wait to add pictures but I got receipts and screenshots for sure for all this forwarding to corporate as we speakRooms: Rooms and housekeeping was goodFood & drinks: Breakfast was great every morning They were polite and all The bar area lady was very rude and need to be talked to I also talked to management there about her
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November 2023 by Felicia Pearson
Nice, quiet location in spite of being near the airport. The hotel was clean, the hotel staff were polite & helpful. Rooms were clean, beds comfortable with pillows as soft as clouds lolLoved how the clock had a charging dock.Complimentary breakfast was plentiful. Great variety of waffles, eggs, omelettes, bacon, oatmeal, cereal etc.Overall very happy with my stay.
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September 2023 by Monica H (Gito3115)
I stay at this hotel because of its location, but next time I may choose a different hotel. 1. The rooms are comfortable, but need some upgrading. As you can see by the pictures the fridge and tables are showing a lot of wear. There isn't a safe in the room and you need to go downstairs if you need to use a microwave. 2. When you wanted to swim you had to clean the leaves out yourself. I only saw guests doing this. 3. Another one of the reasons I stay at this hotel is for the spa, but this time it was out of order. Everytime I asked when it was today I was told maybe tomorrow. I stayed almost a full week and this was the answer everyday. 4. One day I had to go without taking a shower as there was no hot water. Overall it was not the experience I expect from a Hampton Inn.
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August 2023 by Blake Dylan Bradley Cox
Hampton Inn? More like Motel 6. They didn’t provide soap or shampoo even though it’s “complementary.” When I asked the desk clerk for soap she handed me a single bar soap and told me it was, “one per day, use it for everything.” The room is even lower quality. They do have a huge assortment of channels on the TV if that tickles your fancy. No hot water in the shower either!!!
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August 2023 by Samuel Anderson
The location is perfect since it is close to the airport. You feel safe here and you are. The staff was very accommodating to my needs and wonderful. The rooms are very clean and maintained well. The morning breakfast has enough options to choose from so you have your fill of what you want or like. It's quiet at night and the beds are quite comfortable. The bathrooms are very clean and modern. I trust this location and its staff. Well done.
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August 2023 by Jeffrey McCool
This hotel is awesome ?! The bed is comfortable and clean. The complementary breakfast was great, the only thing I found lacking was bacon, but I barely missed it. The pool is small though, but you are not too far from cool places to occupy your time. There is a very decent gym, with more weight than I can pick up. Definitely a nice stay if I ever find myself in Oakland again.
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August 2023 by harry hathaway
Our family has stayed at this hotel multiple times throughout the years for travel (adjacent to Oakland Airport) , visiting Alameda and the bay area, and to get away.The location is excellent in a beautiful area with impressive views of the bay and SF. It is on the waterfront and the ocean is great to walk or ride a bike alongside.The hotel has good parking, free full breakfast and spacious rooms.The staff is kind and professional and handles most reasonable needs quickly.The hotel has a bar with good menu overlooking the water as well. The pool is ok, warmed and spa is large and has jets.The fitness room is well maintained and has everything for a full body workout.Jovy the manager is approachable and professional and has always taken good care of our family as we have come multiple times a year. Great option for families.
