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December 2023 by Isaiah G.
We were driving by and decided to stop by here. There's a small parking but there is a lot of street parking. This store is really clean and was fully stocked. There were a lot of new items. I noticed the store was well organized so it's easy to find things. The book section was really good highly recommend. The people who worked here were really nice. Overall had a great experience.
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December 2023 by Melissa Stagnaro
Good variety of items. Employees are very friendly & helpful. Some of the items there are a bit too pricey for a thrift store.
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November 2023 by T S
This store didn’t have hardly any quality products and their prices on things are too high. Additionally they are selling damaged goods and refuse to adjust the price at all. For example leather shoes with the dye rubbed off in certain areas, as well as the soles coming off, and sole and leather worn off at the front and the other shoe damaged but still full price.ALL long sleeves shirts are priced at $10 when they weren’t quality brands or condition to start off. ( I presume some who are struggling financially may tend to come to a store such as this to clothe themselves and their families. If someone is making minimum wage for example this location is charging almost the rate of 1 hour of work for a shirt that is used, in this case can be in bad condition, or is the same price or more than it actually retails for example at Walmart).One shirt had that wasn’t a high quality brand had a sown on necklace like design but it was missing stones and even chucks of the necklace and it was slightly faded but it still was $10 I asked is there even a slight price reduction the lady stopped, stared and angrily said all our prices are set then they put the damaged goods right back on the rack or shelves. Their prices should at least be adjusted if the item is clearly damaged, extremely faded or stretched out. Other locations also said they remove damaged goods from the floor and they already charged less for their merchandise. It seems like excessive greed especially when things are given to them to sell. Additionally, the workers should be polite and workers / management should reasonable and flexible.
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September 2023 by Lauren B.
As of fall 2023 the fitting rooms are still closed "due to covid." Please reopen fitting rooms! I'm really sick of having to try on things over my clothes. Additionally, the overall pricing has gotten out of control. There are some categories (like shoes and jackets) that are truly wild - how can you charge nearly $20 for a used jacket that was *donated.* Recently I found a lifejacket with a Ross tag on it for $4.99 and the Goodwill price sticker was $6.99! I really wish they would offer some coupons, sales, or discounts on certain colors... Despite all of this, I do sometimes find gems here. It's just not what it used to be.
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July 2023 by Carliane Johnson
Good selection of jeans and helpful staff. But if you're not going to bring back the changing room, please consider providing a curtain in the women's area where I can try them on with tights. I keep thinking I'm skinnier than I am when I grab a pair...
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July 2023 by John A.
Biggest frustration here are the reduced drop l off/donation hours. Hours posted on yelp are for store hours I presume. I get there and a "temporary" sign gives different donation hours. This has been the case for several months.
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May 2023 by Theresa Tan
My favorite place to shop in Alameda. Very easy drop off too—just come before 2pm for that. Friendly staff
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May 2023 by Katie M.
Complimentary carpet beetles don't exactly compensate for the slightly higher prices. Yuck!
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April 2023 by Andrew F.
Very polite and friendly staff. Clean, well organized, and very "user friendly". Great location too
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April 2023 by Heidi G.
Easy to donate goods and a wonderful gentleman working at the donation station- kind and efficient
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April 2023 by Shannon D.
The collection of previously worn Jeans is IMPRESSIVE. My daughter and I often find the exact fit and wash we are looking for. The kind people collecting the donations are charismatic and professional. This is one of my favorite thrifting (not thrift) stores.
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April 2023 by Dana A.
Great customer service and a smooth and easy drop off of my donation. The gentleman who helped me was super friendly and made for a great experience!
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April 2023 by Eve A.
Friendly, helpful staff. Space always organized despite carloads of drop-offs arriving regularly. Shout out to Ron who is always cheerful and funny and helps me sort my items or just takes things from me with a smile.
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April 2023 by Kevin S.
I donated a few household items and I have to say that the staff was very kind and helpful. I was in and out within a few minutes. Thanks so much for a pleasant experience!
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March 2023 by Monica Paulino
The staff at this store is lovely! They are friendly and polite. They greet everyone that comes in.It is clear that this store is struggling. I frequent this location but it’s very quiet.I believe this is due to two main factors - 1) The donation hours are horrible. They only accept donations until 2pm. There is a very large Salvation Army that is a couple blocks away and they accept donations all day long.2) The prices!! I believe in charging a fair price but it is also important to remove this is a thrift store. People are looking for a deal! Some items are fairly priced but others are ridiculous. It’s not uncommon to see glassware priced at $4 a glass. If you buy a set of $6, that is $24 which very comparable to what you could pay for new glassware. The shoes can be overpriced as well! I recently saw a pair of flat Target sandals for $11! These probably retailed for $20 new.The Salvation Army is only a couple blocks away and they’re packed all day long. I do wish this store would make some adjustments.
