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December 2023 by Allison M.
My car broke down last Thursday, and I was trying to find a mechanic to take my car to. Car Care Service was very responsive and was able to accommodate my tow-in at the last minute. Long was friendly and helped me complete my intake paper quickly right before they closed. My car is running great and the price for the repair of my alternator it was pretty reasonable. I am very glad that I was introduced to this mechanic and will be coming back if I need service.
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November 2023 by Brandon B.
This is one of those reviews I don't want to write, because I'd had such great experiences with them and Bret is such a nice guy. A few months ago, I brought in a 16 year old Honda with 200,000 miles that I'd just purchased. The suspension was in rough shape, the car pulled hard to the right and it needed lots of work.We spent two weeks in the shop and $2,500 on a "full suspension rebuild and alignment" only for the car to end up riding worse and sounding noisier than it did before I brought it in. It was only after we spent the $2500 and had TWO alignments done that they mentioned that the wear on the tires was the primary reason for the alignment issues. So now I had to spend another $700 tires to fix the problem. Also it turned out full suspension rebuild did not include an entire section of the control arm and bushings which they didn't rebuild and is apparently the main place the noise in the rear coming from. I went back to follow up twice and both times Brett said he was working on a solution and they would call me. Months later I never got a call, and the car still rides terribly.
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October 2023 by George Maniadakis
I've been using care care for several years and highly recommend thier services for your car or truck
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October 2023 by Yb B.
This is my main mechanic Brett what a guy this man has been able to assist me with so much with my 2009 Honda Accord which has been through multiple accidents and I am insured by Geico and he has done almost all of the work to get my car back running there was so many times that I didn't think it was going to be able to work and pieces were broken pieces were missing he was able to get it all together every single time he is my magic man that's what I call him I really appreciate him and all of his stuff he has some great employees as well he has Mr long Mr Chris and Mr Joshua all amazing mechanics great people they take their time they listen their responsive they're fair and their helpful they'll make sure that when your car gets back on the road it gets back on the road better than what it was.
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July 2023 by Julie H.
I came in a few months ago because my Prius wasn't starting without a jumpstart so I made an appointment with Brett for him to check what was going on. He informed me about a battery change and was super transparent with what everything costed and if I approve of the transaction. Brett is trustworthy and cares about his customers. I also asked if he could do a whole car checkup to see if I need to fix anything else and he charged half an hour of labor which was super affordable. Brett told me my car was in perfect shape! I will be coming here for all my car needs! I'll be back soon for an oil change haha. Thanks Brett!
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March 2023 by Susan Rix
Bret and his crew of friendly helpful workers get the job done! They are honest and know what they’re doing. Always priced fair for the work performed!Services: Auto engine diagnostic
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March 2023 by Honest A.
I recently had the pleasure of visiting Car Care Service and I had an outstanding experience. I arrived with a broken passenger side mirror on my car, and within seconds of walking into the shop, I was greeted by the owner, Brett. He was extremely professional, prompt, and thorough in his installment of the mirror (which I had ordered on Amazon and brought with me). It was a little tricky putting the right pressure on it and making sure that the mirror could still be operated and positioned from the inner control panel. Brett was pleasant and communicative throughout the whole process. I knew I was in good hands.The best part of my experience was that Brett completed the service free of charge! I was blown away by his kindness and generosity. It's rare to find such a genuine person who is passionate about their work and cares about their customers. I left Car Care Service feeling grateful and relieved, knowing that I had found a trustworthy mechanic.I believe it's important for small businesses like Car Care Service to provide personal attention and attention to detail, and Brett certainly exceeded my expectations in both regards. As someone who has had negative experiences with other auto mechanics in the past, I can confidently say that I will be returning to Car Care Service for all of my future car needs. Brett has earned a customer for life!If you're in need of a trustworthy and reliable auto mechanic, look no further than Car Care Service. You won't be disappointed.
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November 2022 by Josh H.
Great work, done fast, and the price was just right! Needed an oil change, and a tire rotation and gave them a call and was told to come on over. When I arrived, I was told the work wouldn't take more than an hour and a half, so I headed across the street to the coffee shop and waited as the work was being done. When I went back to pick up my car I was apologized to, and was told that it was a few minutes away from being ready as they were topping off the other fluids free of charge, which made me feel like I was the one getting over. Once it was ready they let me know they also did a full brake inspection, and checked the tire treads to ensure I was good to go until the next time I come back.I left feeling completely satisfied, knowing that we have a crew of trustworthy, reliable, and experienced mechanics that are willing to got the proverbial "extra mile" to put a smile on your face, so for that I say thank you to Brett and his staff!
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October 2022 by Josh F.
These guys are great! Highly recommended. Got me in and out in one day with a major repair. Will definitely be using their services again. Very friendly and great work.
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October 2022 by Kat N.
Great customer service, very honest and trustworthy! Brett and his team are so knowledgeable, friendly and honest. My new tires were making noises and as a woman, I had no clue. I thought something was wrong with my car, he fixed some loose stuff & cleaned my battery acid all free of charge. Most places could've pulled one over and charge me unnecessary work. He did my brakes which I needed done and an oil change. But the best part is how he goes above and beyond, sharing his knowledge and advice when I told him I'm in the market to purchase a car. Some expertise knowledge are invaluable...I will be taking all my cars there!
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July 2022 by Benjamin R.
Brett and the team at Car Care Service did a great job with the clutch on my Subaru. Pricing was fair and communication was great. I'd be happy to use them again.
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March 2022 by Efrain G.
I came in on a Wednesday at 9 am the second they opened in hope of getting my front sway bar end links on my 2017 Civic Hatchback Sport installed correctly after trying myself and failing causing my end links to chatter and make a awful clanking and banging noise. Even though I was first told that they didn't have any open time slots untill the following week they were able to squeeze me in at the last minute. Even with only one Tech working today they were able to make time for me and assured me they could handle the job. I recieved a call back from them at around 2:00 pm that the car was fixed and ready to be picked up! Fast, professional, and just down to earth good people with some personal sick Honda Builds themselves! I highly recomment them and I will definitely be back if I ever need more work done on my car!
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February 2022 by Kenji Oshima
This place is the best. These guys are completely above board, honest as the day is long, and they know their stuff.This is my second car that I’ve broght to them; tonight on the way home the check engine light came on; this could either be something simple or the death of a vehicle.I dropped by at 5 o’clock to see if they could get me in the next day (The owner and mechanic had to leave to pick up his kids but instead he took a few minutes to help me ) they took the time to check my oil level and run a diagnostic. No need to worry. Cost $0.00.Service: Check engine light diagnostic
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February 2022 by Dan K
Awesome shop. These guys are honest and straightforward. They are true advisors and will do what's best for your car and your wallet. Very reasonable prices. I don't go anywhere else.
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November 2021 by Jacob S.
Been there once. Friendly, responsive, and busy. The work they did on my car was quick and just maintenance but I am headed back soon.