-
November 2023 by Subsmav K.
The team did a fantastic job replacing my worn-out tires and aligning my car perfectly. The ride feels smoother, and the handling has noticeably improved. Considering the remarkable quality of service and the durability of the tires, the price was definitely worth it. Highly recommend their services!
-
November 2023 by William H
Been getting my tires done with this company when it used to be Big O tires on Park St. Now they moved and changed to Big Discount tires, still provide the same great service. Gary and his crew are superb. I haven't had any issues, and if one comes up, they will fix it right away. Happy repeat customer here.
-
October 2023 by Bonnie and Steve S.
If you are in need of tire repair, brake repair, or replacement--"Consider" Big Discount Tire Pros in Alameda. They helped us our with a small Motorhome and 4 cars from time to time. We first used them in the late 80's when they were located on Park Street. They move to a new location that is bigger and that allows them to serve more customers in the same timely manner. I've personally known and worked with "Gary" for many years. In addition, their is Guido, Mike and others who serve you with a smile and value your business.They put the customer first and provide options on how to fix your tires and brakes or replacement. If any of our family had a tire or brake problem-- we'd go to Big Discount Tire Pros First!!! Their customers leave with a smile. And, so do we! Steve, Bonnie, Sara
-
October 2023 by Niko de Vries
To me it felt like the tire pros went above and beyond, even though the way they conducted themselves it looked like just another day doing their thing. I commute into SF and discovered a flat yesterday. The team here fit me in and got me patched, aligned, balanced, rotated and with an oil change all at once. I got a bunch of basic maintenance done and still was able to get to work today. My car drives so smooth now. I had no idea how bad it needed the attention. All aces over there!
-
October 2023 by Bryn Dekker
Such a fan of these guys, I started coming here for the tires (which are always cheaper than anywhere else and they will patch them for free afterwards) but have started bringing our cars here for regular service - they have so many employees and every single one I’ve interacted with has been kind, honest, and their customer service is amazing. Can’t recommend them enough.
-
September 2023 by Jenny Field
I had a nail in my tire and so obviously I needed a new one but the guys at Tire Pros went above and beyond. They took care of so much more than my 1 tire. They were friendly and personable and so professional. Thank you so much
-
September 2023 by Chris Paxton
SERVICE WITH A SMILE. Brought our Model 3 into this place with a bad shake on the highway. Gary was so gracious getting us in quickly, helpfully explained all that needed to happen before they did the work, and showed us a quote beforehand. All went smoothly and happy to report the car doesn’t shake anymore! Will go back for any future tire needs.
-
September 2023 by Heather
My Family has been bringing our autos to Gary when he was still on Park St, and long before I was born, I believe. (No, I will NOT be revealing my Age, suffice it to say it's been a long while)Best place for tires & any of your auto repair needs. Gary is still there and still Amazing as ever!Best customer service, auto service, all around the very Best of Alameda!
-
September 2023 by Denise
This place is outstanding! I got a flat tire and I used the liquid stuff that came with the car to fix it. and as a result no other place would touch the tire. They said they couldn’t repair it. They all wanted to charge me $400 for a new tire. DJ is the man and he said bring it in. Let me take a look at it. He also said that if he couldn’t fix it, I could buy the tire on tire rack and he would install it for me because the tire I have is so difficult to find. The other tire place in Alameda wouldn’t touch it and said no. I will be forever loyal to big discount tires everybody to go there.
-
August 2023 by James B.
Gary and the guys and gals have always opened their business whenever wehave needed them. They are like community business used to be in the neighborhood. Actually you are treated like Family. Ji m B
-
August 2023 by Madison Loten
Mike was so friendly and helpful! My tire was busted up (factory fault from a different shop), they replaced the tire and had me in and out within an hour! Highly recommend this spot for your tire needs! Great prices and variety of choices. Go early in the morning when it’s less busy.
-
August 2023 by Alanna Brown
The people here are so kind, from the first phone call inquiring about an alignment, to bringing my car in and getting it done. From my service person, Ron, to the woman who checked me out at the counter, they were all awesome and provided superstar customer service (and warmth, which I feel is so rare these days!). Their price was already competitive and then Ron threw in a $25 new customer coupon. He even saw that my key fob battery was low and changed it for me for free, without me even asking. They got my car in and out quickly, as I was waiting in their waiting area, which is also a much nicer facility than you'd detect from the street view—with nice seating, coffee, wifi, bathrooms, etc. I highly recommend this place, they took great care of me!!
-
August 2023 by Ge Le
I tried to make an appointment for Monday the 7th of August. They refused to make the appointment. So on the 7th I dropped by the tire shop. The tire representative tried to charge me for a wheel alignment without tell me, and a five year tire wrannty without tell me. Upon reading the work order I notices the two charges. I told the tire representative to take it off. He took the charges off. My point is that the shop should not tried to sell things that you do not need. If I did not pay attention to the work order I might have to paid for services that I did not need. Not very honest.
-
August 2023 by Gary F.
Needed my tires replaced and also got my 45000 mile maintenance. They took me as a walk in on a Saturday and had the work done in 3 hours. The guy who helped me was incredibly sweet and smart. He said my air filters needed changing and showed me how to do it myself so I wouldn't have to pay for the work. Got it done in 5 minutes with his instructions. I'll be coming back for my regular maintenance as long as I'm in Alameda.
-
August 2023 by Alanna B.
The people here are so kind, from the first phone call inquiring about an alignment, to bringing my car in and getting it done. From my service person, Ron, to the woman who checked me out at the counter, they were all awesome and provided superstar customer service (and warmth, which I feel is so rare these days!). Their price was already competitive and then Ron threw in a $25 new customer coupon. He even saw that my key fob battery was low and changed it for me for free, without me even asking. They got my car in and out quickly, as I was waiting in their waiting area, which is also a much nicer facility than you'd detect from the street view--with nice seating, coffee, wifi, bathrooms, etc. I highly recommend this place, they took great care of me!!
