-
June 2023 by A A.
I wish that I go with 0 star, this company rely only on one person/owner, he is the driver and the mover, he is very opportunist and deceptive person, don't let him fool you. He is the one who will tell you at the last minute of moving that the move will cost you 3 or 4 times more than the original price, he acts that he is poor employee but he arranges with another person to trick you and leave you, beside he will tell you that he either deliver tomorrow or after 20 days after arriving to your destination/Surprise!!. Allied One moving and Storage send this Company to move us, both of Companies are scheme, big lie, they take way more than any body else and leave you under lots of stress, don't trust them, they will promise you that all is taken care of, after they take payment, then at the time of the move, they will leave you and your furniture in the street. I wish I read the reviews before hiring them.
-
March 2023 by Debbi F.
SCAM ALERT‼ DO NOT USE THIS COMPANY!! COMPANY IS CASH ONLY, RED FLAG!! I would not give even one star if possible. I did not see all the reviews on this business until it was too late. Long story short, my husband looked up a moving broker online and we were paired with this company. We had done this on a previous cross country move with another company and was overcharged then as well, but that's another story. Anyway I'm not going to repeat what everyone else said. The exact same crap happened to us. Cubic footage was vastly underestimated. Truck not big enough. Had to get second truck. Moving staff hired off of Craigslist. Estimate no good anymore. New estimate more than twice the original estimate. Delivery date was estimated to be 5 days to 2 weeks. Wound up being 10 weeks. Husband kept calling because I think 45 days is supposed to be the maximum it should take to deliver goods. All we would get is "It's in storage, we'll get to it". Driver called about a week before delivery wanting $200 or $300 (forgot which) for fuel because "my boss won't give me any money for fuel". Truck broke down. Now add another week. Then they changed the amount due at delivery, because "items have been in storage longer than they were scheduled to be". Like that was our fault! Somehow we got that amount down to what it was supposed to be, but they were trying to do a shakedown. I had already told my husband at this point because of the previous posts about how they've attempted this with other customers, we were to going to get the police involved if they would not let us have our stuff. Please note that they do not accept credit cards so you cannot dispute charges or services!! You can only Venmo or Zelle them payments! This was the most stressful cross country move that we've ever had. Go with Pods or a legit moving company is my advice. You're gonna think they're too expensive or will take too long from their estimates, but remember that they are just being honest about delivery prices and times. This place in all reality will cost much more, plus cost your sanity and peace of mind. RUN from this company as far as you can! TL, DR: Moving company quotes $6000 and 2 weeks maximum for move. Winds up being $14000 and 10 weeks.
-
December 2022 by Dj T.
Please, stay away. Scam Alert! Listen to past customers. They threatened to throw our stuff if we didn't give them more money. Save yourself a headache and never book through a broker. Use actual movers who own their own trucks.
-
October 2022 by Mike B.
DO NOT USE THIS COMPANY!!! They tried scamming me out of another $3800 at the time of pick up. i threatened to use a different company and they did it for the agreed amount. They scammed me out of another $800 before delivery saying they needed to rent a smaller truck to deliver my stuff. when they delivered they were missing parts of my bed and couch. Both unusable now and won't reimburse me for those items. Stay clear of this company at all costs!!!!! Read the reviews! They need to be stopped!! DO NOT USE THIS COMPANY!!!!
-
October 2022 by Makala T.
If you don't read anything else, READ THIS: FIND ANOTHER MOVING COMPANY. I promise you will be better off walking your stuff across the country. Was booked through budget van lines for 3k to move from Cali to South Carolina. Then some random men showed up and need an extra 1k because I supposedly had more stuff than was quoted by Budget Van lines. I thought Budget Van Lines was a moving company but they are just a broker (they didn't disclose that on booking, silly me but I was desperate in a time sensitive situation) and they couldn't do anything because that wasn't their company. It was then I knew something was off. I had a timeline to meet and couldn't change anything so while they were packing up I started digging. They don't have website. I wish I looked at reviews here first because they are not exaggerating all. If you look at the office address on Google maps it's to a PSYCHIATRIC CLINIC, which is where David, the scammer himself, belongs. No logo on official paperwork and what does come up is a poorly photoshopped blue Virgin mobile knockoff. I was honestly surprised my stuff even showed up. I had to change my address a week before it arrived because my plans changed and David Konahim purposefully ignored my texts and calls until it arrived, then charged an extra 3k to move out halfway across the country to Texas, and wanted to charge even more on arrival for being on a second floor even WITH elevator access. On arrival, he threatened to keep everything and wait for a civil lawsuit because I refused to pay extra from what I signed for. I asked him why half the distance wasn't half the price and all these surcharges and fees were purposefully made higher and it's "because he can". I wasn't there I had a friend picking it up and he called the driver to speak to her to exchange some profanities because I was still driving (I wasn't in the mood to argue on the highway) and he thought it was me at first. Disgusting to say what he said to her I wouldn't have shown any restraint as professionalism had long left the chat. It was then I realized his phone worked bc he called me profusely back to back (remember he ignored me until he could charge me more money). They aren't registered with the BBB (better business bureau) so they aren't legitimate and there's no one to complain to. My boxes arrived smashed and even had stuff from someone else's home. We had to unload ourselves even though on booking it was supposed to be a driver and two men moving, it was just a driver who also "stopped for gas" on the way and asked for the final payment in cash, then had the nerve to act confused when I already Zelle'd it and sent the proof. Since reading the reviews, this must be a tactic they use to con more money out of people. The men were dirty and not in any uniform, using unmarked trucks and then an oversized Penske truck (I know my stuff was in there flying around), saying the man was awful and they wanted to quit. I don't believe it, based on these reviews they all in cahoots together asking for more money. David's method of payment is cash(????) and Zelle, Venmo, cash app - ALL under different names, his email is even different! Big red flags. He was very rude demanding everything ASAP but ignored my messages. Then asked for my name right before sending me an OBVIOUSLY photoshopped bank acceptance transaction. My furniture was damaged with holes in the backboards of my bookshelves. I lost $8,000 to moving alone and it's safe to say I would've made trips my damn self back and forth or sold all my stuff and fit what I could into my car if I had known. I hope this guy loses everything and ends up in jail for his slimy business practices and overall disgusting demeanor. If the feds watching, how is his operation even legal? "Success Trucking Inc" Email: acitymovervanonline,
[email protected] Number: 818-402-3139 Address: 30495 canwood st Agoura hills Ca 91301 DOT number: 2526974- a
-
August 2022 by Marie H.
As everyone else is saying, only one star because I can't give any lower. Scam Artists!!! My elderly father was stressed and in a bind to find a moving company. He went through a place called "Reciprocal Motion" who apparently were just brokers. Virgin Moving and Storage show up. They wanted payment in cash or money orders ONLY! First red flag. Who has their movers collect cash payments? They quoted double the amount my dad was quoted over the phone. On the phone quote $3,000-$3,500, in person $6,800+! He wasn't even taking much stuff as he is moving into a fully furnished home. I called the number on their paperwork because I had a very bad feeling. A rude man answered, "Mr. David" wouldn't tell me the name of the moving company just yelled 3 times at me "I'M THE MOVING COMPANY" and hung up after he asked what moving company name I thought it was. We had no idea these guys would show up, so beware and hire local!!
-
August 2022 by Alecia B.
Only choosing 1 star because it's the minimum. We booked with Perennial van lines and ended up with this company. No idea of the disaster we were getting into. We thought getting the pickup earlier than the date perennial gave us was a good thing. The actual mover said the price would be a bit different because the box was quoted as medium and we had a few large boxes....ok. we paid the percentage and figured out items will be delivered and stored as agreed with Perennial. Well we got a call on a Sunday afternoon that they need the delivery address for the following day else the items will be taken to California for us to pick up. Why would we use movers from California to pick up in NY to deliver to Texas. After a whole disrespectful exchange with David hanging up on us and more threatening a storage unit was secured only now to see an even further adjustment to the cost. Calls to Perennial got us no where because 'its the binding fee' I swear these 2 companies must be working together to strong arm ppl into these costs. We had no choice but to pay it or pay for replacement of our things. Terrible experience with both companies!
-
June 2022 by Janean V.
The owner is a scammer. He accepts jobs from moving brokers and then ups the price (weight, size) when they get to your home. This is when you really have no choice because you need your stuff moved. He then pays day workers who have no clue how to pack. He then delivers when he wants to. He only takes venmo or Zell. This is to avoid any recourse on payment. He holds you over a barrel because he has your stuff. On day of delivery, per the contract, final payment should be postal money order. He stopped the truck because he wanted cash so the driver could buy gas. I told him no and he threatened again to not deliver. Then he did not hire anyone but the driver to unpack the truck. We ended up doing it ourselves. Many of the items were broken, scratched and dirty. He will not allow a claim because we didn't buy insurance. When the goods were loaded that Option was not allowed on his paperwork. Oh, and did I mention when the delivery driver called to ask where his help was he was told to lock the truck and walk away?!?! He then texted me and told me to use my car to block the truck so the driver couldn't take it! Seriously, avoid this company at all costs!!!
-
June 2022 by Support Moving Authority
Answer your Phone.
-
May 2022 by Joe G.
Virgin Moving and Storage doesn't deserve even a 1-star rating. They are professional thieves of your money and furnishings, and huge liars and experts in deception. At the last moment charged me a bogus additional 400 cu.ft in charges plus the $2K they demanded up front, and $4600 more upon delivery...... what do you do.....they hold all your belongings hostage or else lose them? We should all get together for a Class Action suit against Virgin Moving and storage. The owner, "David Kohman", is a BIG SMARTASS when confronting him with his extortion tactics and laughs about any kind of lawsuit!!! He and his crew should be in jail now for a long time and all overcharges be paid back to all his victims of prey. BEWARE, NO ONE SHOULD EVER USE THIS HORRIBLE MOVER, if you do...just remember I fore-warned you all, do not call 818-402-3139 (or any other alternate phone hideouts) for moving services or anything else!!!!!
[email protected] Virgin Moving and Storage AKA: Success Trucking Inc Original quoted price: $4801.96 2/26/2022 Extorted total price paid: $8157.00 3/15/2022
-
March 2022 by Victor R.
They worked with a broken from Florida and they raised my cost thousands of dollars. David does not return calls
-
December 2021 by Samantha P.
Don't book with them. I'd rather carry my own things on my back across country without shoes on then deal with these people again. Or just set fire to everything I own- it would have been less stressful.
-
October 2021 by Deena S.
We moved my 85 year old mother who was struggling with the beginnings of dementia from California to our home in Texas. When the movers arrived and packed everything up they threatened to unload everything back off if they were not given an extra $1,000. dollars. Just the day prior I paid an additional $1,000. with my credit card. David was telling his movers " just put the s*** back". Knowing how confusing and upsetting this would have been for my mother I paid the "ransom". On the 21st of August my Mother's lifetime belongings drove off. Weeks past as my Mother became more disoriented in her new surroundings. I begged and pleaded with David that having somethings familiar around her was so important. Most times I was pleading to his voicemail. Finally her things arrived on October 3rd. with just the driver. My Husband had to do 50% of the off loading and moving of the boxes and furniture. David was supposed to give us a partial refund of $500.00 but the driver would not except the cashiers check for the lesser amount. Once again paying an additional $800.00. Origin : Santa Monica, CA
-
October 2021 by Kristen G.
Disgusting scam of a company that will hold your stuff for as long as they can and when they deliver your stuff, half your stuff will be missing. Do not trust this company, and the owner David has switched the company's name several times. Do your homework and spread the word to never hire this company. I've called the number that I was given by that joke of a moving company to get my missing stuff back and never heard back. They will scam you out of an insane amount of money and hold your stuff hostage till the last possible minute.
-
August 2021 by Tiff W.
Zero stars. Total scam! DO NOT USE THEM! Changed the price after they had my stuff. Took them 4 weeks to deliver, gave me 8 hours notice when they finally did deliver. Driver didn't reassemble anything, as promised. Disgusting operation!
