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February 2024 by William B.
Friendly and helpful staff. Propane prices are good as well. Good place to go for rentals.
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October 2023 by Cecilia R.
Corey, the business manager, did a great job from start to finish on informing/recommending the right trailer hitch setup for our Ford Escape, which is def not a workhorse. He allowed us to drop off the car early and they finished before the pickup time he gave us which was perfect! Corey made sure our set-up worked on a trailer before we were told to pick it up -- and then was pleasant and agreeable when my husband requested it be connected to a trailer (a second time) so he could see & confirm everything was good to go in person. Perfect service. Organized yard and store. A+++++ all the way!
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August 2023 by John M.
Just needed a quick refill of a propane tank and Renee was super helpful and friendly. I could tell they were really busy, but she really was cool and calm about taking customers as they arrived at the store and in line one of the time. Will definitely go back when we need moving supplies or a truck rental.
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June 2023 by Alonzo B.
There are lots of flaky rental places. This isn't one of them. Simple clean and professional. Makes rental simple
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June 2023 by David L.
Great customer service! I had to cancel my reservation, but it was a very pleasant experience!
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May 2023 by Sandro S.
People may have noticed that this U-Haul location gets better reviews than most others. Why? Because they have great people running it. Corey as well as Tim are always helpful and courteous. I have rented from them many times, trucks and trailers and have never had a bad experience. No matter how busy they are they do their best. Moving stuff is often stressful but these guys help making it a little easier.
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March 2023 by Dave L.
I was able to reserve an auto transport trailer from this location a couple days before I picked it up. I didn't have the correct hitch ball and they had plenty to purchase there in the store. Everything went smooth and I was able to drop it off in the Bay Area with no issues. I would use this location again if needed.
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February 2023 by Scott G.
First class. It was so quick and easy. Picking it up and dropping it off. They were very kind very friendly and had a sense of humor. Five stars all the way.
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January 2023 by J. J.
The employees at the location were helpful although their closing team failed to leave us a key for mobile pick up so we waited 40 minutes for our vehicle. Unacceptable. If you have a time sensitive move, don't trust that you will have the vehicle needed and check their establishment's open time. We were told to be there at 8:30 and they don't open to 9am. Insanity and horrible way to start a very busy move day. The only reason for two stars is that the morning employees opened early to help us.
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December 2022 by Pat G.
Rented trailers Ana's trucks from these guys many times. Every time has been easy, fast, and reliable. Now U-Haul on the internet are not good. They will send you to places with no trucks even after reserving a truck a week ahead. Go to the local u-haul retailer and they are greet.
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July 2022 by Ellie R.
Betty, the manager at this U-Haul, was so helpful and got us what we needed super quickly! We HIGHLY recommend this location. The location was also super easy to get to. Super friendly and helpful customer service, even when busy - couldn't ask for more!! I definitely recommend coming here for anything you need for moving, they have vehicles, dollys, boxes, bubble wrap, etc. Such a good experience!!
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May 2022 by Emily E.
This is the best Uhaul! The staff is AMAZING. I worked with Betty who helped me ship 2 Uboxes full of furniture. One was last minute and she did everything possible to help me get it in time. She was so eager to help us. If it wasn't for her, the boxes would not have arrived on time. Mathew1 and Mathew2 are also great! They are both so nice and helpful. We highly recommend this Uhaul and will definitely work with them again!
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April 2022 by Sheri C.
I'm posting this review for my daughter and son-in-law: Right on U-Haul Agoura Hills! It's so refreshing to get good service these days. Thank you for doing everything you could do to accommodate my needs. We'll definitely spread the word and be sure to use you again when needed. Big shout out to Betty for being so helpful.. totally appreciate it :)
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April 2022 by Todd M.
Fantastic customer service. Betty and Tim were very helpful for a quick moving dolly moving need I had tonight. From the moment I walked in it was a very inviting environment thank you guys for the assistance. Highly recommended.
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February 2022 by JJ H.
We were moving and as moving often goes, you NEVER have enough boxes! U-Haul of Agoura always came through not only with purchases of boxes, tape and other materials but with their moving expertise! The staff was always friendly and helpful. We don't plan on moving anytime soon but if we decided to go through that experience again we would use U-Haul of Agoura in a heartbeat!
