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August 2023 by Maggie Lux
We had a terrific experience with Fabio and Company. From the moment we walked in the store, we felt welcomed and taken care of by Yana. She was extremely helpful and knowledgeable, without being pushy or overbearing in any way. We were able to take our time perusing the various options and getting input from her and Fabio as needed. After months of looking and exploring options elsewhere, it took just a few hours at Fabio and Company’s Agoura Hills to lead to a purchase. And we’re thrilled with the couch we ended up with. It looks beautiful, is high quality and we love the functionality. We’re also so grateful that Yana has worked with us and been incredibly responsive and helpful through some hiccups in the process. When the electronics seemed a bit off a couple days into having the couch, Yana immediately sent a technician over to check it out and make sure everything worked properly. And then she sent him back again to replace the electronics when it seemed like something might still be amiss. It couldn’t have been any easier or more seamless with Yana, as well as with her technician, who was also very professional, knowledgeable, responsive and prompt. We enthusiastically recommend Fabio and Company. Not only do they carry great products, but you’ll feel taken care of from start to finish.
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July 2023 by Maggie L.
We had a terrific experience with Fabio and Company. From the moment we walked in the store, we felt welcomed and taken care of by Yana. She was extremely helpful and knowledgeable, without being pushy or overbearing in any way. We were able to take our time perusing the various options and getting input from her and Fabio as needed. After months of looking and exploring options elsewhere, it took just a few hours at Fabio and Company's Agoura Hills to lead to a purchase. And we're thrilled with the couch we ended up with. It looks beautiful, is high quality and we love the functionality. We're also so grateful that Yana has worked with us and been incredibly responsive and helpful through some hiccups in the process. When the electronics seemed a bit off a couple days into having the couch, Yana immediately sent a technician over to check it out and make sure everything worked properly. And then she sent him back again to replace the electronics when it seemed like something might still be amiss. It couldn't have been any easier or more seamless with Yana, as well as with her technician, who was also very professional, knowledgeable, responsive and prompt. We enthusiastically recommend Fabio and Company. Not only do they carry great products, but you'll feel taken care of from start to finish.
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June 2023 by Gila D.
We had such a wonderful experience shopping at Fabio's. Huge selection of modern high-quality furniture in a beautiful showroom with superb customer service, including the delivery team, who went above and beyond to ensure everything is exactly how we wanted it. Fabio's espresso deserves a special mention! And Yana is fantastic - patient, knowledgeable, very accommodating, always had answers to all our questions, but no pressure. A great experience every step of the way. Would highly recommend!
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February 2023 by Andrea C.
This review is long overdue. We purchased a reclining couch from Fabio about 9 years ago and we still absolutely love it! We use it daily, multiple times a day. The leather is still in perfect condition and the mechanics still perform just as they did9 years ago! This is definitely high quality furniture and worth every penny. To top it off Fabio and his wife are so sweet and helpful.When we finally get tired of our couch, we will definitely buy our next one from Fabio.
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November 2022 by Robert Sainburg
BEAUTIFUL items. Went there SEVERAL times without purchasing. THEN, went a month ago or so and acquired MULTIPLE ITEMS. We roamed inside the store for a couple of hours and the owners were both so accommodating and patient! Very friendly. Two of the items had manufacturer defects - both high end items, those two items alone costing about $12,000. We were given the option for a full refund on the first one without even a blink or guilt trip and due to various reasons of our own, we accepted it and immediately received our money back. Likewise on the second item when the Italian manufacturer was unable to efficiently replace the broken part. Fabio's, without any guilt trip, offered to come over and retrieve the item (couch with a mechanical defect) and refund our entire price immediately. No haggling, fighting - only perfection in selfless standing behind their promises, and knowing that we were very disappointed with those two products, but very happy with the retailer's standing behind their warranties and customer. LIFETIME CUSTOMER FOR SURE. Reliable and rare.
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October 2022 by John R.
Looking for a quality made couch? Leather? From cheap china leather Gina tire as in comparison to American and Italian made furniture are worlds apart. After shopping around my wife and I went to a quality American leather company that Fabio gave a compliment to (Honesty). On a whim we went into Fabio's not thinking there would be anything affordable here for us and within two hours we had a couch delivered. The products they call "Overstocked" fit our budget. The delivery crew was very professional, something you don't see these days. They took care of the sofa and our home with every precaution. You get what you pay for with furniture and Fabio had sofas that after looking around can fit your budget. The sofas are firm but comfortable, stylish and practical, also feels good to support local family businesses, highly recommend.
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September 2022 by Mrs. P.
If you're looking for beautiful, quality furniture, Fabio & Co Italia is the place! From the owner, Yana (Fabio's wife) to the exquisite furniture to the delivery crew, everything about this store emotes quality! Yana is so knowledgeable and is not a pushy sales woman; Making her customers happy whether they purchase or not seems to be her true goal. And we are over the top happy with our couch purchase! We will definitely be back for additional items during our remodel and decoration of our new home.
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September 2022 by Nikk LA
Fabio and Yana @ Fabio&Co ITALIA is where service integrity meets professionalism. Their product speaks the volume, it was easy to fall in love with the sectional that I got. Very clean lines, balanced modern/contemporary design with amazing craftsmanship. I also LOVE the colors they have.The experience I had was superb. It was flawless transaction that did not feel like a transaction. They listened to me, they responded to my needs and concerns during each step of the process. Highly recommend them!I will be back for more. Thank you Yana and Fabio!
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September 2022 by Joyce P.
I highly recommend Fabio's Italian leather. Excellent customer service and the pricing is very competitive without sacrificing any quality. There's a great selection of style and color that can accommodate everyone's taste. Fabio is very knowledgeable regarding leather and very accommodating. I never felt pressured and was always warmly greeted. I was pleased ,very pleased with the care and speed of the delivery. I highly recommend Fabio's leather without any hesitation. Thank you Fabio ! I'm so enjoying my new leather sofa. Joyce
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June 2022 by David M.
We just bought the most beautiful dining table, chairs and barstools from Fabio ( the owner). He was so knowledgeable about texture & design. He took his time with us and made great suggestions on color, size & style. We are so happy with our purchase and grateful to Fabio for his kindness & expertise.
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June 2022 by Juli M.
I ordered this bed in November,2021 after a major flood in my apartment building which ruined my bedroom set. I took it as an opportunity to get my dream bedroom, and picked out this bed. I give this company five stars for the design of the bed shown online. My high marks end there. I was promised the bed originally in February 2022, which was consistently pushed back month by month until I finally received it two days ago, June 14, 2022. During all of the delays, I was in contact with owner Yana, who assured me that if I were to cancel my order she had more than a dozen people lined up to take my place. This intimidation tactic worked, and I continued to wait, sleeping on my mattress on the floor for months on end. When the bed finally arrived, it was very different from the image online. The interior frame of the bed raised to the very top of the leather exterior frame, meaning that the mattress does not recess into the frame like it clearly does in the online photo. Also, although I purchased the correct size for my mattress, there are two inch gaps around each edge of the mattress where you just see exposed interior frame, which is very unsightly and unacceptable for a frame of this cost. Now that I am unhappy with the purchase, I am of course unable to get ahold of the company, whereas they had all the time in the world before to convince me to keep their severely delayed order. I am very unhappy with this purchase and to receive it after months and months of prolonged waiting is devastating to me, and then to receive zero customer service to resolve the issue is the straw on the camels back. Stay away from this company and go with a more trusted larger company that will stand behind their product! Dear Fabio, It's easy to blame my mattress, of course. And it's crystal clear on the pictures that frame is over the leather board and there is no such a mattress which will fit like you show in your catalogue. And yes I bought from NJ location which is now out of business.But you are the owner of the whole company and that location also belonged to you and your new location in Miami also belong to you just like your main Agoura Hills location . So you should be responsible for all of it and if you want me to write a review on each of your location as well as Better Business Bureau and so on, I can do that as well.
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June 2022 by Phuoc Phan
I placed a custom order with Fabio, He's very friendly, helpful and straight forward. He has a large selection of italian sofas, armchairs, recliners to choose from. If you're in search of new, good quality, italian furnitures, I'd recommend Fabio & Co in Fountain Valley.
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March 2022 by helen j.
After searching for perfect couches for our new home, we Ended up at Fabio & Co Italia. We were delighted with Yana who was knowledgable and helpful in selecting perfect size pieces for out family room we purchased a couch, loveseat and armchair. We were able to custom order the fabric. Unfortunately due to Covid we ended up having to wait for our delivery for six months. But we were told that upfront before placing the order. Upon delivery of our couches the wait was well worth it. Size color and selection fit perfectly into our family room. Recently we ended up purchasing another sofa for our game room. Can not say enough about quality and comfort of this furniture.
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February 2022 by Lynn P.
Yana took such good care of us, from picking out the beautiful sectional to helping us with coordinating a delivery date which was tough because of an ongoing remodel. The furniture is top quality, made in Italy and the delivery was flawless. My contractor and interior designer were amazed at how nice the couch is, and the reclining function is not noticeable when in use. (We wanted no ugly "dad" reclining chairs. This is one of the best experiences I've had with a large purchase, and would happily do it again. The other reviews attest to how great Fabio & Co. is!
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December 2021 by Elma H.
I bought a gorgeous dinning set here at Fabio & Co, Agoura Hills, Ca furniture store. It is absolutely beautiful, stylish and just amazing. Every look at it gives me a few more years to live. Yana, is the person to work with. She is knowledgeable ,courteous and helpful. I am glad I had the luck to have her to help me to get my dream set. I recommend the store and Yana to everyone who wants to have happiness with their choice of furniture. Again, Yana you are the BEST. Regards, Elma
