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April 2024 by Ian L.
LA Smart Home (Tony and his team) have been a dream to have manage our Control 4. We purchased the yearly subscription to keep Control 4 running smoothly and as problems arise which they seemingly do, Tony responds immediately and the issue is solved within 24 hours. We have had other groups across our Control 4 and since we have had Tony on board, it is way better. HIGHLY recommend LA Smart Home!
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March 2024 by Tom N.
Tony is the man. He is very knowledgeable, efficient, punctual in all forms of communications and more importantly he keeps his word on whatever he says he's going to do. He has teams of professional and courteous people working with him and it is always pleasure dealing with them. I have more work that need to get done around the house, I will definitely be using their services again in the near future. I highly recommend them to anyone who is looking for reliable experts on smart home systems.
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March 2024 by Bill T.
Our Control4 system was out-of-date and in need of service. The firm that put the system in was not very responsive, and didn't show for the last appointment I booked. I turned to Yelp to find the highest-rated Control4 reseller in the Valley and found Tony. He showed up promptly to give us a quote for new security cameras and updating our existing Control4 processors. His quote was reasonable and detailed. Tony and his crew were very courteous and very conscientious, they were very careful to put down protective coverings on our floors when doing inside work and did an amazing job of upgrading our system. There was a small problem with the install of our Control4 doorbell. I called Tony at 6:30pm in the evening to tell him about the problem. He was at our door 8am the next day to fix the problem and everything has been working perfectly since. After my frustrating experience with the last company I used to maintain our cameras and Control4, I was ready to rip the whole system out, but Tony has restored my faith in Control4 and I plan to use him for several other projects in the future!
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January 2024 by Chen W.
I am very happy with LA smart home system. I found them on Yelp and called. Owner Tony picked up right away and we scheduled a meeting the next day. Tony showed up on time and was very professional. He answered all my questions and gave me a few options. His fee is reasonable and willing to work with you on prices. The next day his team showed up and finished the installation! It's the most efficient and professional team that I have dealt with! His guys are very knowledgeable about the system as well. Highly recommend this company if you need to install control 4 smart home system, security cameras and alarms.
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January 2024 by Jason G.
Tony is great! Very knowledgable and readily available. Highly recommend. As a property manager we many homes using smart home systems and having someone that always answers for troubleshooting and service is key in the industry.
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December 2023 by Michael G.
I requested an estimate. They showed up late, spent about 20 minutes learning about the project and said I'd hear back in about a week with an estimate. I never received an estimate. Weeks went by. Giving them the benefit of the doubt, I sent a message asking for them to re-send the estimate because maybe it had been sent to the wrong email address. They didn't ever respond to my messages on yelp and never provided an estimate. I'm not sure why they wasted my time.
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June 2023 by Kristen H.
This company may be great once they come out. But I scheduled two separate appointments and they no-showed, no-call on both occasions. I didn't bother scheduling another appointment as I didn't have time to be stood up on a third occasion.
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November 2022 by Eric D.
Over the past year I contacted/worked with a few different vendors to help me with my home theatre installation. With many of them, I kind of got the impression that because my project was relatively small (only a 4-speaker in ceiling installation) they weren't that interested in taking on the project. But Tony and his team treated me like I was one of their most important clients. Tony was extremely responsive, transparent on pricing, showed up personally to inspect the work that was happening and to offer his guidance and suggestions about the best arrangement of the speakers in the ceiling. His team members were friendly, professional, courteous and very conscientious about their work. They did a great job and I'm looking forward to having them do more work around our house!
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October 2022 by Cindy U.
Tony was very quick to respond to discuss the security cameras installation project inquiry on Yelp. He provided a flat rate quote which was awesome since I didn't have to take time out of work to schedule for an electrician to come out, give an estimate, and then charge for just coming out. Also, he was very kind to make an exception to schedule the work on a weekend on last minute notice. Andrew and Andres came right on the dot, and they were great. We went through everything; they listened to our concerns and preferences, explained different options available, and found the best spots for our cameras. After completing the installations, they swept up any wall debris, put the boxes together, and stayed until the cameras were up and running to help position them in the right directions. I highly recommend My Tv Connection for security camera installations. They definitely know what they're doing, professional, and go above and beyond. Thank you, Tony, Andrew, and Andres!
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May 2022 by Kent Johnson
My first experience with DMR was a good.
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February 2022 by Keith J.
Tony and his group were great to work with. On his first appointment he was on time and then deliver me a quote exactly based on his timeline. We set up a time to do the installation and they showed up early and did a good job of fixing my issues with our home theater. He even threw in an upgraded remote at no charge to me. I do not usually use a service without a recommendation from a trusted source but I did this time based on reviews on Yelp and do not regret it all. I highly recommend using this company. Keith J
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January 2022 by Tim W.
I called them for some work and after a lengthy toubleshooting call with Tony, we realized I didn't need to have the work done after all. He solved my problem with his knowledge and talked me out of hiring them! Who does that? Amazing that he spent so much time on the phone with me. Highly ethical and recommended.
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December 2021 by Jonathan Z.
My TV connection is a company we TRUST. Whenever you call them they are very responsive. They deliver and have very good attitude. They know what they are doing and gives us a good price. Service is TOPS!
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December 2021 by George C.
We moved into our new home two years ago and immediately wanted to make it a smart home. Of course this decision is full of land mines and bad decisions. After trying to do the same thing in our old home and failed miserably with a bad system and service, this time I did my home work. I reached out to a few friends and MyTv and Tony popped up more than once. I have to say since the moment I met Tony I got a great feeling. Tony and his team fitted my house out with a complete Control 4 system, Tv's, Internet and blinds and we LOVE IT! Even when we have had any small issue I have text Tony and he gets back to you within the hour and can normally fix the problem remotely. Since the install install I have upgraded and added speaker to other rooms and tv's and Tony has always done a first class job! I can not recommend Tony and his team enough. Tony thank you for everything!!
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December 2021 by Ellen H.
Tony and his group were wonderful during installation and for the first year or so. He's very friendly and did a decent job. He did take a few shortcuts by not enclosing outdoor wiring in any kind of a protective casing, just ran wiring a few inches under the surface of the ground and left it like that. It has not been a problem so far. Fingers crossed. The problem comes now, five years later, when I purchased a new computer and need to install the software for the cameras on it or find out how to do it. I called, left messages, (3), crickets, no return call. So now I have this fantastic security camera system and no way to view it. I admit that I requested his expertise to add the camera system to my iPad and iPhone during the first few years, and he willingly obliged my request. But I did not know that there was a time limit to his help. Yes, I am willing to pay to have any updates made to our system, but he won't even return my calls to find out what's up! I now have to keep my 10-year-old computer to view my system. Not cool Tony! Hellooooooo............ Thanks for the update, Tony. I was indeed calling the original phone number. Update to my review. Tony did return my phone call from the new number. He also arranged to have his helper come to install the software on my new computer. However the new install was not successful because the software is not yet compatible with windows 11, (not Tony's fault), but this still leaves me unable to discard my 10-year-old windows 7 computer. I breathlessly await technology catching up to 2022.
