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February 2024 by Jim Parker
Bob Downes is always on top of insurance issues, and initiates communication with his clients regarding current concerns. All this is done in a professional & friendly manner.
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January 2024 by Leon Kenyon
We have been with Bob Downes for at least 25 years, and we are completely satisfied with the service we have received. He has given us his personal attention whenever we've needed it. I like being able to contact Bob and know he knows our insurance history and has our back.
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September 2023 by Mary Johnston
Bob has been my agent for more than 30 years. He has always been able to help with any issues I have had. He is simple the best. If I could I would give him far more than 5 stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2023 by Isabel Hyman
I have received an outstanding customer service from my agent Bob Downes he is the reason for my loyalty to this insurance prompt service every time I had need it assistance.
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September 2023 by Alessi Hartigan Casting
Bobby Downes is truly fantastic! I have been a loyal customer now for over 20 years and his exceptional customer service, punctuality and sense of humor are unmatched. I appreciate him and his solid smart advice immensely!
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August 2023 by Francis McMinn
Bob Downes has been insuring me for over 30+ years. Both Cars and the house. He has totally taken care of me for over 3 decades. A couple fender benders here and there, No Problem. Always takes the hassle out of getting back on the road. I have a Dear friend in my Agent Bob Downes. He is the reason that I have stayed with State Farm...There are less expensive insurance carriers out there, but only One Bob Downes... Thanks for being you Bob!Frank McMinn
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April 2023 by Sirimalee Arumugam
Our family have been with Mr. Bob Downes over 29 years. Bob is an outstanding Insurance Agent. He is witty, kind, caring, friendly, professional & extremely helpful. Bob gives excellent guidance & advice will go out of the way to offer help when you need it. You can count on Bob never fails to return your phone call. Thank you for the love, care & support provided all these years, we highly recommend Bob for all your insurance needs.
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March 2023 by Ken Butler
He has been my agent for many years now. He takes care of my personal and business auto as well as my home insurance. He has always been there when needed with any issue that has come up.
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February 2023 by kym Andrade
My family and I have been with Mr. Downes more than 15 years. Mr. Downes is AWESOME, FABULOUS,AMAZING and truly one of a kind. We will be a with State Farm / Mr. Downes forever - it’s never about the company but always about the relationship. We truly appreciate you Mr. Downes ?Have a great day!
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February 2023 by Sue Messina
I recently relocated to California and from the minute I met Bob I could tell he cares a great deal for his clients, he makes you feel like you are sitting with an old friend. Bob, I appreciate your knowledge and expertise and the time you took to explain the differences in coverages and deductibles in terms I could easily understand. You made the transition very easy for me. You are the best!
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February 2023 by Janet K Morton
Bob Downes has been my agent for about 25 years. He always returns my calls in a timely matter and is always very kind professional and helpful. Wether I've gotten into an accident, need insurance for my daughter or have a home insurance question, he's always available to help. I highly recommend him. In fact I always recommend him. J K Morton
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February 2023 by JOHN F. ESTRADA
Bob Downes (or as I call him, Bobby D) is the epitome of a professional and outstanding insurance agent. Which is why I have been with him and State Farm since 1998 - homes, vehicles, life - Bob offers expert advice and guidance on those areas whenever matters arose, but mostly it is his consistent high level customer service approach that makes him so outstanding. No inquiry is too small, and if any questions, he gets answers.
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February 2023 by Bryan Wainer
I have remained a customer of Bob's for years and I credit that with his unparalleled customer service.Most insurance companies simply treat you like another policy holder. Not Bob.Through thick and thin, I’ve been able to rely on him to provide me with clear guidance as to what I can expect from my policies, as well as what policies make sense for my specific lifestyle.I can confidently say that Bob genuinely cares for his clients and goes out of his way to ensure you have a great experience. I highly recommend reaching out to him for any of your insurance needs.
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February 2023 by Herbert ROLLO
Bob Downes has been our State Farm Agent for decades . We were away from the house and needed a copy of our policy. 1 phone call to Bob and within 15 min it was done. Very happy with his prompt serviceAs they say If Mamas happy everyone’s happy !Thank you Bob
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February 2023 by Wrye Martin
Bob is the best - we've stuck with State Farm due mainly to his service and attention. The guy makes them look good. If he switched, we would...
