Auto Parts in Agoura Hills, CA

“SW lights is amazing to work with! Great customer service, and constantly kept me up to date on the work being done on my car. Would give them 6 stars if I could. Best place in Ventura County to get light work done on your car.”

“I am so appreciative of the team at this location. The low tire pressure light came on in my car. The gas station next-door suggested I go to their store. And they helped me immediately by filling up the tires, no charge! They really helped me in a time of need and I will definitely return for their helpfulness and professionalism, when I need to purchase new tires!”

“All of their equipment looks good, is quality, works great, works together seamlessly. The quality control is top notch. It is really worth the price. The SUPPORT has been stellar. Jolo with FrontRunner has been the man - from answering technical questions and catering to your specific needs to support with damage on the shippers part... which is a VERY rare occurrence. I've ordered from FrontRunner many times and FedEx has only damaged my item once, which FrontRunner (Jolo) made a very quick, easy, and painless process to replace. Their gear and staff is A+++!”

“Power steering was behaving improperly. I scheduled a service with Tesla at their Agoura Hills location. They advised they would need to remove the battery pack to access the steering column (this for additional fee). I authorized and the repair was completed.Unfortunately, after the repair, the battery will no longer charge at Tesla supercharge stations. This issue did not exist prior to Tesla removing the battery. Tesla claimed not their fault.I spoke with Bryan Buenger, Service Manager, and he also disclaimed responsibility, asking me to pay approx $2,500 to effect the repair. This is simply too coincidental to not be something that occurred at point of removal/reinstallation of the battery pack.I've filed a complaint with the California Bureau of Automotive Repairs. Note this is my second Tesla. Very disappointed in their behavior and refusal to accept responsibility. If they agree to fix the problem at no cost I'll certainly update this review.Separately, I certainly don't take this personal. The service reps that I worked with, namely Sydney and Stone, are AWESOME. Unfortunately, they have very limited authority, but they are kind and empathetic.11-1-2023 Update:Updating my prior review, after reaching out to management via LinkedIn, I received a callback from the regional manager (David Colon). He is a true professional: great listener, empathetic, and certainly seeking to retain what has been a long-term relationship with a two-time Tesla customer. He agreed that Tesla would take responsibility for the repair, and also gently suggested I consider taking advantage of their free supercharging for life of which I qualify as rollover from my present vehicle. He is a great advocate for Tesla, and his intervention has returned my faith in this company.”

“A couple ugly reviews here so I wanted to set the record straight. These guys recently moved so that is the reason their communication hasn't been up to speed for orders. I recently ordered a pair of the Shelby Cobra driving shoes and even though there was a delay in shipping, the item was still sent my way. I called and spoke to someone from the sales floor and they were able to look up my order on their phone, due to the fact that their systems were down from the move, and confirm shipment for the following day. Thank you World Class Motoring.”