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March 2023 by steven g.
John and Chris are the guru's of leather furniture. Less than two months after order, our couch arrived yesterday. Absolutely perfect. The ordering process was precise with questions we would not have thought of in a ready made store. They didn't try to oversell us, and the pricing was fair for what we got. You get what you pay for, and then some. Extremely impressed and will go back for more. A very strong recommendation.
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February 2023 by Mickie H.
I originally purchased a two piece sectional couch and a reclining chair back in 2010. In all the years that I have had them, they still look like new. I did however contact John to put in new stuffing in the sectional as it was showing low points where we sit continually. John was "Johnny on the spot", lol to order new stuffing. He came and picked up the cushions and had them back to me in just a few days. Telling you I am pleased is just not enough. This store has my 10 star rating if it went that high. I have told friends that if they want great quality, this is the place to go.Thank you John, you are the best!Mickie Hines
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August 2022 by Andrew J
This is the color of their matched sofa, they told me that’s how it is. One of these is my armchair and the other is my sofa, they told me it would be the same color, I waited 7 weeks. They said this is the same color. Never buy custom leather furniture here, or anything. I got the highest quality Italian leather, and this is the result. This isn’t slightly different, this is 4 or 5 shades different. My family room looks bad because of this. I am now buying a new set and giving this away.I don’t do reviews on anything, but this is theft, this is terribly done, how can they sell this to someone with a clear conscious?They are kind, and prompt, but they give you a bad product in return.
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July 2022 by Ray A.
We were looking to replace 25+ year old furniture. We were thinking Natuzzi, as that's what we had before, and went to Macy's to see what they had ... yuck, and we were ignored by their salespeople. Wandered into Arizona Leather - wow, what a difference, in style, quality, attention... The salesperson met us at the door and when I asked for Natuzzi, he explained that yes, Natuzzi was good 25 years ago, but not so much now, how Arizona's quality is much better. We ended up buying a loveseat and 2 chairs, all with power recliner. They just came the other day (there was a 7 month lead time, apparently supply chain issues). They are... GORGEOUS. Made in America. Beautiful leather. Made just for us in the color that we wanted. In perfect condition. I would highly, highly recommend Arizona Leather.
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May 2022 by Tessa K.
This is an authentic and beautiful leather furniture store. They have top quality items. Chris was the perfect sales person. His knowledge of the items was superb. He assisted me in buying sofas for my living room. I made three trips to the store- each time Chris answered my questions and showed me different sofas without making me feel pressured to buy. Chris let me bring home leather samples and looked at pictures of my living room to provide ideas of what would look work best, catered towards my tastes. Chris' knowledge, helpfulness, and thoughtfulness made the process a wonderful experience. He doesn't oversell you and what I love is that his passion for the quality products he sells, and his incredible knowledge, shines through.
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April 2022 by Mark K.
We have visited Arizona Leather a few times. They have a nice showroom with lots of original pieces of furniture. The styles really speak to us. Most recently we stopped by to see if they had a large storage ottoman for our bedroom. Theu did have some, but not quite the dimensions that we needed. John S. suggested that he could have a custom piece made to our exact requirements for a very affordable price. Today I picked the piece up from the showroom, brought it home, and we are very pleased with the outcome. We have a very well made and unique piece of furniture that we could not find anywhere else. John S. treated us like we were the most important people to come by and look at his furniture. He spent an hour just showing us options that we could choose from. We will definitely be going be Arizona Leather the next time we are looking for some great furniture.
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September 2021 by Jim E.
I needed to find a power reclining chair to recuperate from a shoulder surgery that was quickly approaching. Due to Covid, there is very little available. After visiting a lot of furniture stores I was at the point that I was going to have to settle for a chair that was not very comfortable, of pour quality and probably would not have shown up on time. When we walked into Arizona Leather, we could tell that they sold nothing but quality. After talking to John who was extremely knowledgeable, we found a chair that was close to what we wanted. Unfortunately, It was not a power recliner and was an older floor model. Because of his knowledge of the industry, he knew that the manufacturer did make the chair in a power version and was able to check to see that it was available. With the way things are at the ports right now it was not known if the shipment of chairs would arrive on time. In order to get the chair on time he would have to order and pay for it without us actually being able to sit in it and not knowing if it would even be in the warehouse in time. John said that if we didn't like it or it didn't show up before the surgery, he would just keep it and we would not have to purchase it. The surgery was scheduled for the following Tuesday. John had gotten word that the ship had be unloaded and went there personally to pick it up knowing that the normal deliver would take to long. He even dropped it off at our home and set it up on the weekend. Later after he left we noticed that there was a clicking sound when the chair was put back into the upright position so we contacted John to let him know. He said he would take care of it. He contacted us two days latter and said he would swap out the chair so we would not be inconvenienced by having a tech come and work on the chair knowing that I had just had the surgery. After taking a better look, I found that the clicking noise was just a piece of plastic that was getting caught and it was easily fixed. I called john to let him know that it was not a big deal and he did not need to come out after all. He said he wanted to be sure and came with the other chair and set it up and took the other chair away. What a great guy!!! Thanks John you went way above and beyond! Also, the chair is awesome!
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September 2021 by Bill M.
I have been working with Arizona Leather Thousand Oaks on an issue with my couch. They have emailed that they will take care of this and they have partially. They have replaced the cushion leather and it looks great however when the installera arrived without prior Notice they did not bring the leather arms on each end of the sofa which they were supposed to change as well according to the email they sent me. I have emailed the gentleman I am dealing with at least twice with no response so far. I am hopeful they will get back to me soon and take care of this, which I will update you as things progress.
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July 2021 by David Hokanson
Really great furniture made in America/California! Top quality stuff. Gotta have it!
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June 2021 by Richard A.
My wife and I bought our "lazy boy" style couch, plus two chairs, more than 10 years ago. They got plenty of use, but they still look new. The battery on the couch died, so they promptly replaced it with a new and more efficient battery. They are friendly, helpful and thoroughly professional, with extensive knowledge of their product, which is top-notch. We just bought another chair from them, and they steered us to exactly what we were looking for. We will be loyal customers whenever we're looking for leather furniture. Richard Abrams
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May 2021 by Jeanie Ghosh
I’m very happy with the service I received from Arizona Leather from the first encounter with John, Store Manager and owner to the delivery staff. I went to the store in Agoura Hills in January looking for a couch for my living room. John helped me choose the right size and color that would coordinate with what I already have. It was nice because he explained everything and he is knowledgeable on what I was looking for. I decided right away to go with his suggestion and my order was delivered today. It did not disappoint. It’s a beautiful couch. I love the color. Perfect match with my color scheme. I recommend Arizona Leather to anyone looking for a quality product. One thing I love in ordering at Arizona Leather, it is an American product. Thank you John and Staff.
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April 2021 by Scott C.
We are long term satisfied customers. We bought a beautiful large L shaped couch in 2014. It has served us well. Just recently I called to have some service, 7 years later...they replaced a worn mechanism and re-stuffed some pillows and it is looking and working like new. The prices are good, the service is good. You can count on these guys. I highly recommend them.
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April 2021 by Robert Crusoe
These people are great. Their products are A-1 quality. Prices are terrific. If you need any kind of seating, you need to go here.
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March 2021 by Robert F.
It's a really nice couch. It's very comfortable, and they were incredible helpful. Making sure we'd get the right one for our lifestyle. John was even suggesting considering a different color for my room, but I was pretty set on what I wanted. Didn't feel pressured at all. I've been on nice leather couches before, but this might be the most comfortable I've been on. I definitely think it was worth the premium of buying a cheap couch.
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December 2020 by Joan Gilbert
Beautiful furniture, high wuality and excellent customer service
