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July 2024 by Maurice Jones
Bad for business
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July 2024 by Deangelo Bennett
Horrible post office with horrible service and business hours
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May 2024 by Oscar Pillado
Today's guy, Felix ( what I later found out after I went back in to ask for it) in charge of passports renewal has a very negative attitude for a public servant, quote from USPS webpage
"Postal Service employees go the extra mile for customers and communities every day and are highly committed to their role as public servants"
minus Felix's highly commitment.
I went in to knock on the passport door and the guy assisting a customer next to it with a very condescending actitud (Felix) told me to step back .
I didn't know he was the one processing the passports I thought he was just another clerk so I said I was goin to knock on the door but again with a very condescending tone and actitud told me to step back and added that he was in charge of the passports.
Would been much different if he could've said "Hi I'll be right with you as soon as I'm done with the customer, I'm the one processing the passports". Or something in that regard.
Post office master should review performance and evals and make sure they have the right training and attitude as customer service public servants.
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May 2024 by Renee Penn
They never answer the phone
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March 2024 by Venom H
Big man acting like he can’t hear me acting like I gotta wait in line to ask a question then got annoyed I used some of the tape out in the front clearly incase someone need some.
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February 2024 by leahh leahhh
I was the only one in line yesterday I waited about 10 mins all 3 of the workers kept walking pass me looking while I stood at the front I said excuse me can I get some help no one said nothing It was so awkward I just left
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February 2024 by Andres
A sloth is probably faster
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February 2024 by Dina Tobar
This place never helps out. Always slow. And they have no customer service skills ?
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December 2023 by Jose Arredondo
We make appointment for 12:35 ,the lady at the front never say it was a waiting time for the appointments for passports ,I waist 30 minutes from my lunch time ,we have to ask her what happened with the service and she say they waiting for the passport agent ,what's the point to make appointment to get the service
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October 2023 by Shereida
Update: still only 2 workers, but usually 1 and the line gets long before someone else comes out. I love the mailman that comes because he's friendly and will answer questions. I think his name is Mario. /Good cust srv. As fast as can be expected with usually 2 workers. I've applied but it's like fort Knox to get hired there.
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October 2023 by S B
Post office never has enough people working and always long lines. The heavy set mexican gentaman is always rude! If you don't like your job, don't work there! Hire more people it's ridiculous!
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August 2023 by Vanessa Perea
horrible. packages are always late. just demolish this location.
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August 2023 by Darryl Carter (Ali Baba Wajid)
Finally got my passport at this post
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August 2023 by Ronald Mejia
I think it is very good customer service and clients in general give you all the information you need so that you can use it at your convenience.
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April 2023 by Joe Traveler
No outside drop box, sheer uselessness. What kind of post office has no mail slot? No more mail boxes on street corners. This is just one more reason USPS can't compete with UPS and Fedex
