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March 2024 by debra fair
Best propane company in the high desert. Been here 30 years. Tried em all.
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February 2024 by Brent Vrolyks
They only come around once a month. If your low, oh well...
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May 2023 by Joel Tuck
They absolutely charged me for a delivery i never got totally stole from me didint deliver and charged me no call back owners have worst’ customer service ever
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January 2023 by James Ayers
they are theives. they rase your rates until you call them the charge you for deliveries they never did. when you need them they tell you it's your problem. no customer service, no loyalty. no responsibility. worst company you can find in the desert.
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April 2022 by Michael Molz
Been with this company for over 30 years never ever ever a problem Miss a payment get behind on a payment they work with you no problem emergency deliveries no problem just simply A1 Plus....A big thank you to Rod and judie the owners !!!! ?????
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April 2020 by Jessie Robidoux
They are the best !!!
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April 2020 by Tena Hull
be more understanding when a grave situation happens. I had got behind in my bill.. tried to pay what I could on a fixed income. well I lost my husband the day after Christmas and my world was turned upside down. I did forget to notify the gas company as I did with many things. so when they came to turn the gas connections off I spoke to the office and explained the situation and dealing with the va it could be a while before i get his pension. i myself do not work and rel
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February 2020 by Connie M.
I switched propane companies today and Collette in the office was super nice and helpful and very accommodating! Rodney came out to install my new tank and was efficient and quick!!! Very knowledgeable and he gave me some great propane tips as I am new to the propane world!
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November 2019 by Denise W.
I have been with Kelly gas for about 12 yrs. I have tried many other companies in the 30 yrs I have had to use propane and always had issues. They treat you like family and they go above and beyond what is asked of them. I get a monthly call to fill up and I only need to about 4 times a year. People try and go as cheap as they can because let's face it propane is expensive especially in the winter but being in business for 15 yrs personally I think you get what you pay for. I wouldn't have any other company.
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April 2019 by laurie s.
I've had their service for 15 years. Very nice staff on the phone and the best delivery driver. I'm not sure what the schedule is or how often they do my route but when my tank gets low, they fill it. One time about 10 years ago, I ran out. Of course it was during a snow storm... they couldn't get their truck through the storm and set up a temporary tank for me. I'll always remember that. Thank you!
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April 2019 by Corralee Longdin
Rod and Julie the owners are very down to earth and care about their customers. Their staff is awesome, too. 10 Stars.
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November 2018 by Melinda Perez Pereda
very friendly and great service
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November 2018 by Caressa Pedraza
I'm only giving 1 star because I have to. This place is so horrible. The worst customer service ever. The man there(owner I believe) is so rude. He refuses to help veteran's even when they have a gas leak. He wouldn't answer his phone when we called back and was really going to leave a disabled veteran and 3 kids without gas until Wednesday. Needless to say we are going without gas until Wednesday happily, but come Wednesday we will be switching to Amerigas. Prices and service is way better there anyway.
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November 2018 by Nicole Hart
I would give this company 0 stars if I could. Horrible customer service, they never call back when they say they will. They will try to charge you money for a fill that you prepaid on because they keep their books on notepaper and post it notes (incompetent) and they will treat you like you're a criminal when you have the credit card statement proving that you had paid for that fill in advance as you always have. It's run like it's 1915, not 2015! They try to guido you for more money and overcharge you and force you to fill 100 gallons if you need an off route delivery when they don't even keep a regular route so it's always off route delivery with them!!! The owner is incompetent and rude and his daughter almost had a childish temper tantrum when I told her that the older gentlemen who works there has been blowing me off for over a month now and responded, "That's my father!" as if I had wounded her ego. I told her, it's not personal, it's just business and they don't know how to run one at Kelly Gas. Terrible terrible terrible. I wouldn't recommend them to my worst enemy!
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October 2018 by Sherrie D.
Very disappointed with Kelly gas in adelanto, called to cancel my service, bought a house that has gas so don't need propane, was told they don't reimburse for what gas you do not use. That there is no way to do that, that what ever was left in my tank is free to next tenants until it runs out. Sure knew how to charge me when I needed propane but not able to reimberse what was left. Very unsatisfactory service and would never recommend anyone to use them!!!!
