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March 2024 by Luisa Rojas
No customer skills, Rude
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February 2024 by Yazmin Lugo
They charge a lot and when I had an accident they didn't even bother to call
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December 2023 by Betty Mandalia
Low prices and Friendly customer service
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December 2023 by larry dimas
Staff in this office is unprofessional the lady want help u while I was waiting for her they were calling the office and saw she would leave them on hold so they could hang up by themselves or she would hang up on them
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December 2023 by Lurdes Aguilera
Worst customer service. My husband went in to change his policy since he got a new car and she said she wouldn't have time to do it... why leave the door open if your not taking anymore customers. The Lady was so Rude.
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October 2023 by Kayla G.
This place is a joke. Someone hit my car. And they wont honor to fix my car. Police reports states that their driver is at fault.. and then they hang up on you while you are talking. I would never recommend this Insurance company. Ever. They just take your little payment and give you some phony piece of paper stating youre insured. They will not fix the damages to your car or give you the time of day to tell your side of the story. If this is your insurance company run. They have no respect. ***************** your a joke of an insurance.. when someone has proof that one of your drivers is at fault you should really look into the whole situation instead of assuming that your driver is good.. this guy who hit my car was prolly drinking and driving.. totaled a car and damaged mine, and yet you dont ***na fix the problem.. I will never ever recommend this place. Ever!
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August 2023 by Y M
The lady is so rude, she doesn’t welcome nicely like she hates what she does , she should change career paths if it bother her so much . Need change her and move her to another office , her attitude ruins wanting to go to the company . Even when getting a quote she hangs the phone , Fred Loya do better .
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February 2023 by Touched By An Angel Arts N Crafts
Hasn't been open the past week at least post a sign or something. Business is business and this is very unprofessional.
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February 2023 by Beautiful Spirits LLC
I have been calling all day and they have not answered my call.
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November 2022 by rudy fernandez
Do not use this company, their closing all their locations, can't even make a payment, says they open at 9am, but they never, some times they'll pick up around 1pm, I guess they just work when ever they want ? ?
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October 2022 by Chrissy Weaver
Horrible insurance company!! Denied my claim w/o looking at a police report!! I had hit & run insurance through them for 3yrs, I got hit and I wasn’t able to get their license plate number while I was spinning out of control. Fred loya is a trash company do not give them your money. I have Amica insurance now, get a free quote! Run from Fred Loya
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October 2022 by Alanni A.
Best insurance company ever good low rates, affordable CSR agent very proffesional responsive with questions very nice young lady, 5 stars got insured here for a good affordable price need low rate insurance step by here
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December 2021 by Salvador Sandoval
Great sales and coupons. But they don't have enough personal on the floor to help there clients.
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November 2021 by Jaime Gramajo
Nice place
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October 2021 by jayojanario
Great people very professional
